Firefly DE300 User Manual Download Page 18

 

 

18 

User Manual for Firefly Dermatoscope DE300             Version: 1.1 

 

       

Service policy

 

All repairs on products under warranty must be performed or approved by Firefly or its 
authorized resellers.    Unauthorized repairs will void the warranty. In addition, whether or 
not covered under warranty, any product repair shall exclusively be performed by 
Firefly-certified service personnel. 

If 

the product fails to function properly — or if you need assistance, service, or spare parts — 

contact your Firefly reseller. 

Before contacting your reseller, try to duplicate the problem and check all accessories to 
ensure that they are not causing the problem. When calling, please be prepared to provide: 

 

Product name and model number and complete description of the problem. 

 

Serial number of your product (if applicable). 

 

Complete name, address and phone number of your facility. 

 

For out-of-warranty repairs or spare parts orders, a purchase order (or credit card) 

number. 

 

For parts orders, the required spare or replacement part numbers.   

If your product requires warranty, extended warranty, or non-warranty repair service, please 
contact your Firefly reseller.   A customer service representative will assist you in 
troubleshooting the problem and will make every effort to solve it over the phone, avoiding 
potential unnecessary returns. In case a return cannot be avoided, the representative will 
record all necessary information and will provide a Return Authorization number, as well as 
the appropriate shipping address.   The Return Authorization number must be obtained prior 
to any return. 

If you have to return your product for service, follow these recommended packing 
instructions: 

 

Disconnect all hoses, cables, sensors, power cords, and ancillary products (as 

appropriate) before packing, unless you suspect they are associated with the problem. 

 

Wherever

 

possible use the original shipping carton and packing materials. 

 

Include a packing list and the Return Authorization number. 

 

It is recommended that all returned goods be insured. Claims for loss or damage to the 
product are the responsibility of the sender. 

 
 

Summary of Contents for DE300

Page 1: ...E300 Version 1 1 DIGITAL DERMATOSCOPE THANKS FOR SELECTING A FIREFLY DERMATOSCOPE To take full advantage of this product s advanced capabilities and to properly and safely use this product please read...

Page 2: ...All rights are reserved The software is protected by U S and international copyright laws and international treaty provisions applicable worldwide Under such laws the licensee is entitled to use the...

Page 3: ...position 10 High zoom use 11 Focus 11 Brightness Adjustment 12 Using Focus 12 Using the image capture control 12 Using the Polarizer 13 Standby and Remove device 13 Launch the Software Application 14...

Page 4: ...System is equipped with an integrated polarizer ring Rotating the ring enables multiple degrees of polarization for dermascopy applications The System is also equipped with a fine focus wheel which en...

Page 5: ...nt in this manual identifies condition or practice which if not corrected or discontinued immediately could lead to equipment failure equipment damage or data loss In order to obtain optimum performan...

Page 6: ...t complies with current required standards for electromagnetic interference and should not present problems to other equipment or be affected by other devices As a precaution avoid using this device i...

Page 7: ...DE300 Version 1 1 CHECK LIST Before starting check that all the following items have been included with your product If anything is missing contact your dealer Dermatoscope Extender Dermatoscope Stand...

Page 8: ...8 User Manual for Firefly Dermatoscope DE300 Version 1 1 NOMENCLATURE...

Page 9: ...still and avoid vibration as much as possible during observation Setting up the software application Prior to using the Firefly Dermatoscope for the first time install the FireflyPro software applica...

Page 10: ...Switch the device ON LED Switch the device On and enable 8 LEDs for maximum illumination Using the Firefly Dermatoscope System Recommended holding position It is suggested to hold the dermatoscope tr...

Page 11: ...e transparent cover vertically downward This enables easy access to the focus wheel and a very stable position Shown below Device vertically downward stable observation Focus Based on the relative hei...

Page 12: ...r to control the brightness of the LEDs Backward Turn Decrease Brightness Forward Turn Increase Brightness Using Focus Default Position Match the scale 50 to arrow mark Using the image capture control...

Page 13: ...emove device To temporarily turn off or remove the device slide the power button to the OFF position The device must also be turned off through the Windows operating system On your Microsoft Windows D...

Page 14: ...the Images FireflyPro software controls your Firefly Dermatoscope The Dermatoscope communicates with the PC through the USB compact receiver The user can configure the video properties review live ima...

Page 15: ...Redo the previous Rotation Text Comment and Zoom ROI Select region of interest ROI on live video stream Undo ROI Revoke ROI selection Rotation Rotate live video 0 90 180 270 Mirror Mirror live video h...

Page 16: ...Dermatoscope DE300 Version 1 1 Device Tool bars Icon Icon Name Function Description Device Connect Refresh image device connection Select available image devices such as Dermatoscope Select a video f...

Page 17: ...this product as unsorted municipal refuse Submit for separate collection as specified by Directive 2002 96 EC of the European Parliament and the Council of the European Union on Waste Electronic and...

Page 18: ...For parts orders the required spare or replacement part numbers If your product requires warranty extended warranty or non warranty repair service please contact your Firefly reseller A customer servi...

Page 19: ...inches Width 4 0 cm 1 6 inches Power USB 5VDC 150mA Protection against ingress of water IPX Operating conditions Temperature 10 C to 40 C 50 F to 104 F Relative humidity 30 to 75 noncondensing Altitu...

Page 20: ...ollow the product instructions Problems caused by using accessories parts or components not supplied by FireFly Global Products with missing or altered serial numbers Products for which FireFly Global...

Page 21: ...thorized representatives or resellers via phone or email they will issue a Return Material Authorization Number for you to include with your return You must return the products in their original or eq...

Page 22: ...ry restarting the software application again Q4 Why is there no image displayed on FireflyPro image windows Answer a Please verify whether the device is connected properly b Please switch the Dermatos...

Page 23: ...r system Q8 What to do if the FireflyPro software application crashes Answer If the system crashes disconnect the USB data cable and switch off the Dermatoscope Re boot the PC and after system reboot...

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