33
RETURNS
We recommend that you contact the FireAngel Technical
Support Line in the first instance on
0800 141 2561
, text
phone users dial 18001 0800 141 2561 or callers from
EIRE dial 1-800 523171 as we may be able to remedy the
problem quickly over the phone (this is to prevent unnecessary
returns that take a longer time to process). Alternatively e-mail:
.
If there is a fault that we are unable to resolve then our Technical
Support Team member will provide you with a returns authority
number so that your product can be returned for testing.
To return your FireAngel CO-9X-10 under warranty, send it
suitably packed and with the power pack deactivated (see
page 18 ) with postage prepaid; a note indicating the returns
authority number and describing the reason for return, with
proof of purchase to:
Sprue Safety Products Ltd.
Vanguard Centre
Sir William Lyons Road
Coventry CV4 7EZ UK