Fio PD 601530, User Manual

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ISSUE
POSSIBLE
CAUSE
SOLUTIONS
Whistling/
Feedback
Tip not inserted properly
Volume too high
Reduce volume using the
Lucid Hearing App.
Reinsert hearing aid tip
Wax build-up in the
ear canal
Talk to your doctor or a
hearing healthcare
professional about how to
best clean your ears
Charger battery is
depleted
Make sure your charger is
charged regularly
Hearing aids inserted
incorrectly in charger
base
Check for proper insertion
No lights on
charger when
hearing aids
placed inside
Charger battery is
depleted
Make sure your charger is
charged regularly
Hearing aids Not placed
in charger
Place in charger
Device is not
comfortable
Tips are too large or
too small
ISSUE
POSSIBLE
CAUSE
SOLUTIONS
No/Low
sound
output
Low battery
Recharge hearing aids
Wax build up in
the wax stop
Volume set too low
Use the app to increase the
volume to a comfortable level
Tip not inserted
properly
Re-insert the tip
Hearing aid damaged
Contact Lucid Hearing Customer
service for assistance
Contact your hearing health
care professional for an exam.
Lucid Hearing customer service
can recommend a specialist
in our area
Still have issues? Reach out to us at 866-202-2527
or chat with us at fiohears.com and our specialists
will be happy to help you.
Your satisfaction is our number one priority!
Troubleshooting
Clean or replace
the Wax Stop
Device
won’t charge