Fillmaster Pro™ | User Guide
10
Troubleshooting & Maintenance
Error
Solution:
The NDC for this drug is not in our database.
Call FLAVORx® for immediate assistance at 1-800-884-5771.
Medication NDC not found.
Call FLAVORx® at 800-884-5771.
Error
Solution:
Water is not reaching the machine. Check the
supply line for kinks and make sure that all the valves are
turned on.
No water detected.
Processed canceled.
Call Fillmaster® technician at
888-284-7873.
Maintenance Care
•
Calibrate the Fillmaster Pro™
monthly
.
•
The Fillmaster Pro™ should be cleaned regularly with mild soap and a damp cloth.
•
Rinse the removable dispensing tip daily.
•
Replace dispensing tip
monthly
.
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
1-
800-884-5771
•
www.
fi
illmastersystems.com