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4.3 Warranty coverage
(4.3.1）What does this warranty cover?
This warranty covers any defects in material or workmanship under normal use during the "Warranty Period". Warranty
does not cover tyres, tubes, brake pads or chains.
(4.3.2）Warranty scope and period
Parts
Frame
Fork, Handlebar, Stem
Kickstand, Saddles,
Fenders, Safety hook,
Stem clamp, Frame clamp,
Footrest
, Brake discs,
Brake levers
Shock absorber,
Headset, Wheel
Controller
Charger, Main wiring harness
Display instrument, Throttle
Headlights, Taillights
Motor, Hall, Bearing, Clutch
Lithium battery
12 months
12 months
12 months
12 months
12 months
12 months
Basic parts
Electrics parts
Motor parts
Battery
12 months
12 months
12 months
12 months
Natural deformation, desoldering fracture phenomenon,
quality problems caused by poor manufacturing can
be replaced. Self-modification, collision damage, etc.
are not warranted.
Tire puncture by sharp objects, collision damage of
spare parts, etc. are not warranted.
Man-made damage, self-modification, collision
damage of parts and accessories are not warranted.
Short circuit, burnout, performance failure due to poor
manufacturing can be replaced. Water, disconnection,
and man-made damage are not warranted.
Phase loss, Hall element burnout, demagnetization,
abnormal bearing noise can be replaced. Breakage,
water ingress are not warranted.
Replace the battery due to faults such as broken grids,
no power storage, and less than 70% capacity.
No warranty for water ingress or man-made damage
Guarantee time
Service
Item
