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Fiery X3e 31C-M Color Server, Job Management Manual

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C-1

Troubleshooting

This appendix describes error messages you might see, and provides some 
troubleshooting guidelines should a problem arise with the Fiery X3e, Command 
WorkStation LE, or Command WorkStation. If you are unable to resolve a problem 
after referring to this chapter, contact your authorized service/support center.

Error messages

Error messages can result from problems with the job, the Fiery X3e, Command 
WorkStation, Command WorkStation LE, Fiery Spooler, or the copier/printer. When 
an error interferes with printing, you will see a message in the Activity Monitor of 
Command WorkStation or Command WorkStation LE. The status bar that displays 
the message indicates the process in which the error occurred.

An error message for the Fiery X3e sometimes remains displayed on Command 
WorkStation or Command WorkStation LE even after you resolve the error. There 
might be a brief delay while the Fiery X3e communicates the resolution of the error to 
the application. Printing will resume and the Command WorkStation or Command 
WorkStation LE window will be updated after a short delay.

If you encounter a Fiery X3e message alerting you to check the power and cable, there 
may be a problem with the copier/printer power or cable connection. Check to make 
sure the copier/printer is turned on. Make sure the cable connection between the Fiery 
X3e and the copier/printer has not come loose. The Fiery X3e will resume printing 
when the cable is securely connected to both the Fiery X3e and the copier/printer.

For information on resolving copier/printer-related errors, refer to your copier/printer 
documentation. You can cancel the pending print job while you attend to a given error 
condition.

Appendix C: 
Troubleshooting

Summary of Contents for X3e 31C-M Color Server

Page 1: ...JOB MANAGEMENT GUIDE Fiery X3e 31C M Color Server ...

Page 2: ...e 31C M Color Server for users who send jobs from their computers The Color Guide provides information on managing the color output of the Fiery X3e 31C M Color Server It explains how to calibrate your copier printer and take advantage of the ColorWise color management system as well as features in ColorWise Pro Tools The Fiery Color Reference addresses concepts and issues associated with managing...

Page 3: ... Imaging logo the Fiery Driven logo the Intelligent Device Management logo the PrintMe logo the Splash logo the Unimobile logo the Velocity OneFlow logo Everywhere You Go Changing the Way the World Prints AutoCal AutoGray Best ColorCal Command WorkStation Device IQ DocBuilder DocBuilder Pro DocStream FreeForm Fiery Link Fiery Prints Fiery Spark Intelligent Device Management NetWise PrintMe PrintMe...

Page 4: ...n Dieses Gerät wurde sowohl einzeln als auch in einer Anlage die einen normalen Anwendungsfall nachbildet auf die Einhaltung der Funkentstörbestimmungen geprüft Es ist jedoch möglich dass die Funkentstörbestimmungen unter ungünstigen Umständen bei anderen Gerätekombinationen nicht eingehalten werden Für die Einhaltung der Funkentstörbestimmungen einer gesamten Anlage in der dieses Gerät betrieben ...

Page 5: ...the above warranty period EFI makes no warranty or representation that the Software will meet your specific requirements that the operation of the Software will be uninterrupted secure fault tolerant or error free or that all defects in the Software will be corrected EFI makes no warranty implied or otherwise regarding the performance or reliability of any third party products software or hardware...

Page 6: ...al The rights and obligations of the parties related to this Agreement will be governed in all respects by the laws of the State of California exclusively as such laws apply to contracts between California residents performed entirely within California The United Nations Convention on Contracts for the International Sale of Goods and any other similar convention does not apply to this Agreement Fo...

Page 7: ...essing and printing 1 3 Visualizing job flow 1 4 Communicating with users 1 5 What the operator should check 1 7 Overview of the job management utilities 1 8 Command WorkStation 1 8 Command WorkStation LE 1 9 Fiery Spooler 1 9 Chapter 2 Introduction to Command WorkStation and Command WorkStation LE The graphical interface 2 1 Active Jobs window 2 4 Jobs window 2 5 Activity Monitor 2 8 Job status i...

Page 8: ... preferences 2 27 Correcting tray alignment 2 30 Managing Fiery X3e fonts 2 32 Chapter 3 Using Command WorkStation or Command WorkStation LE Starting up and logging in 3 1 Logging in to the Fiery X3e 3 2 Access levels 3 5 Logging out 3 6 Removing the Fiery X3e from the server list 3 7 Monitoring jobs 3 7 Selecting jobs 3 8 Sorting job displays 3 8 Customizing job ticket information 3 9 Managing jo...

Page 9: ...wing and Manipulating Jobs Previewing jobs 4 1 Displaying thumbnail previews 4 1 Preview window controls 4 2 Displaying full screen previews 4 4 Editing and merging jobs 4 6 Editing jobs 4 6 Merging jobs 4 8 Chapter 5 Using DocBuilder Pro Previewing editing and merging jobs 5 1 Imposition window 5 3 Job previews 5 5 Navigating in the Imposition window 5 6 Switching between page view and layout vie...

Page 10: ...templates 6 24 Tips for using the Imposition feature of DocBuilder Pro 6 26 Page level operations 6 26 Saving imposed jobs 6 26 6 27 Chapter 7 Fiery Spooler Tracking and managing jobs with Fiery Spooler 7 1 About the Fiery Spooler window 7 3 Manipulating job options and job flow 7 4 Overriding job option settings 7 7 Job icons 7 8 Spool area 7 8 RIP area 7 9 Print area 7 10 Previewing editing and ...

Page 11: ...plates 1 Up Full Bleed B 1 2 Up Perfect B 2 2 Up Saddle B 4 3 Up Trifold Brochure B 6 4 Up Gate Fold B 8 4 Up Head to Head B 10 4 Up Z Fold B 12 Appendix C Troubleshooting Error messages C 1 Troubleshooting C 2 Command WorkStation or Command WorkStation LE does not respond C 2 Unexpected printing results C 3 Clearing the server C 4 Users are unable to connect to the Fiery X3e C 4 Setup error messa...

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Page 13: ...formation that applies only to the Fiery X3e copier This icon specifies information that applies only to the Fiery X3e printer About this manual This manual is organized as follows Chapter 1 provides preliminary background information about job management and introduces the Fiery job management utilities It explains how to set up an operator controlled print environment and discusses job workflows...

Page 14: ...oting information Terminology Specific terms are explained as they are introduced However the following general terms are used throughout PostScript PS A computer language designed as a page description language The Fiery X3e uses this language to image the page and communicate with applications and the copier printer The term PostScript can also be used to refer to PDF data jobs PDF is a structur...

Page 15: ... raster image processor RIP is the computer processor that performs this function The Fiery X3e RIP changes text and graphics commands in PostScript or PCL into specifications for each dot of toner deposited on a page by the copier printer Process The term process is used interchangeably with the term RIP in this manual to refer to raster image processing Print The task of rendering or imaging a p...

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Page 17: ...nvironment controls the entire job flow and all printing Print jobs arriving from remote users are spooled to the Fiery X3e hard disk drive and stored until the operator decides it is time to print them Additional functions job overrides prioritizing and font management are reserved for the operator At the other extreme anyone on the local network can control all printing and Fiery X3e functions o...

Page 18: ...ed and held on the Fiery X3e in preparation for job management by the operator Establish communication between users and the operator The operator and remote users must agree on a method for communicating print needs such as FreeForm masters Users can attach instructions to jobs using print option and notes fields see page 1 5 Understanding job flow In an operator controlled printing environment r...

Page 19: ... associated with each dot is rendered on the copier printer The raster data tells the copier printer whether or not to apply toner to each position on the page Printing After processing the job typically moves on to the printing stage During this stage the raster image associated with the job is transferred from the Fiery X3e to the copier printer at a high speed The raster image is then rendered ...

Page 20: ...atus flags you may see in the Command WorkStation or Command WorkStation LE Active Jobs window Boldface items represent commands you can issue from a job management utility to release held jobs Printed Spooling Processing RIPping PostScript and PCL data Process RIP and Hold Print and Hold Print Print PostScript PCL and raster data Spooled Held Processed Held Processing RIPping Printing Printing Pr...

Page 21: ...or processing and then held in processed held status indefinitely To release the job for immediate printing you must issue the Print command A raster copy of the original job remains in processed held status even after the original job has finished printing Communicating with users As the operator you can use the job management tools to communicate with users who originate print jobs You can help ...

Page 22: ...ices and standard tray media configurations Printing information Duration for jobs to be held on the Fiery X3e before deletion Instructions for setting up the printer on client computers Sources of PostScript printer drivers PPDs color reference files and additional information Recommended PPD settings Conflicting settings and common PostScript errors FreeForm information regarding use of master a...

Page 23: ...nd potentially override the print options specified by users by checking job ticket information To display user defined print options choose Properties in Command WorkStation or Command WorkStation LE see page 3 15 or Override Print Settings in Fiery Spooler see page 7 7 Notes fields Users can enter accounting information in the Notes fields such as User name and phone number Billing information J...

Page 24: ...ing activity on the Fiery X3e and controlling job flow Viewing and overriding user defined print option settings Editing and merging job files Tracking job activity through the Job Log Command WorkStation The most powerful of the job management utilities Command WorkStation can be installed on a Microsoft Windows computer that has a network connection to the Fiery X3e In addition to the job manage...

Page 25: ...on on Command WorkStation LE see Chapters 2 and 3 Fiery Spooler Fiery Spooler must be installed on a networked Mac OS 9 x computer and can only be used on that computer Fiery Spooler offers job management functions similar to those of Command WorkStation The default Fiery Spooler user interface is shown in the following illustration For more information about using Fiery Spooler see Chapter 7 Spoo...

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Page 27: ...g application preferences and managing Fiery X3e fonts NOTE Unless otherwise specified information in this chapter applies to both Command WorkStation and Command WorkStation LE Sections that apply exclusively to Command WorkStation are denoted by an asterisk Sections that apply exclusively to Command WorkStation LE are denoted by a dagger In cases where the two applications are nearly identical o...

Page 28: ...ions show the components of Command WorkStation and Command WorkStation LE 1 Menu bar see page 2 14 2 Job status indicators see page 2 10 3 Action buttons see page 2 11 4 Active Jobs window see page 2 4 5 Jobs window see page 2 5 6 Activity Monitor see page 2 8 1 2 3 4 6 5 Command WorkStation ...

Page 29: ...ing sections describe each component in Command WorkStation and Command WorkStation LE 1 Action buttons see page 2 11 2 Active Jobs window see page 2 4 3 Jobs window see page 2 5 4 Activity Monitor see page 2 8 1 2 3 4 Command WorkStation LE ...

Page 30: ...ly being monitored The Active Jobs window is always displayed You cannot hide or drag it to a different location By issuing job management commands you release held jobs in the window for processing and printing cancel jobs currently processing or printing and send jobs back to held status for future action For more information on the status flags displayed in the Active Jobs window see Job status...

Page 31: ...hrough a connected Fiery X3e The window is divided into four layered panels Click the selection tabs at the bottom of the window to move between different panels The following illustration shows the Jobs window for Command WorkStation which is nearly identical to the Jobs window for Command WorkStation LE In each panel the title bar displays the name of the panel and the total number of jobs displ...

Page 32: ... limit determined by the administrator in Fiery X3e Setup is reached When the first job over the limit is printed the oldest job is deleted from the Printed Jobs list NOTE The Printed Jobs panel doesn t list the following types of jobs jobs printed though the Direct queue and jobs printed with the Print Pages command Archive panel The Archive panel lists all files and jobs stored in the job archiv...

Page 33: ... RIPped and stored on the Fiery X3e The FreeForm panel is not available if you logged in as Guest For information on working with FreeForm jobs and the FreeForm panel see page 3 24 Job Log panel The Job Log panel lists all processed and printed jobs and includes the date and time the jobs were printed The Job Log panel is not available if you logged in as Guest For information on using the Job Log...

Page 34: ... Servers view of the Activity Monitor summarizes the activity on all connected Fiery X3e servers Server Name Each Fiery X3e appears in a Server Name bar Click the bar to expand or collapse activity information for a particular Fiery X3e Spooling processing and printing jobs When you expand the Server Name bar for an Fiery X3e any current job activity on that Fiery X3e appears next to a correspondi...

Page 35: ...images provide visual indications of the job activity Jobs being held waiting to process or waiting to print are not displayed Four sections appear for a selected server Click the title bar for each section to expand or collapse the display of each section Spooling Displays the file name of the job spooling to the Fiery X3e hard disk drive Processing Displays the file name of the job currently bei...

Page 36: ...n the Fiery X3e see Understanding job flow on page 1 2 In Command WorkStation a key for the job status indicators is displayed below the menu bar The color coded job status indicators identify spooling white The job file is being copied to the Fiery X3e hard disk drive spooled held light yellow The job has been downloaded to the Fiery X3e hard disk drive and requires job management instructions fr...

Page 37: ...le on page 2 14 TO ISSUE AN ACTION BUTTON COMMAND 1 Select a job in the Active Jobs window or the Jobs window 2 Click the desired Action button When a command is unavailable in the current context its Action button appears dimmed Preview windows The Preview windows allow you to view thumbnail previews of selected jobs You can also use the Preview windows to reorder and delete pages of a job and to...

Page 38: ...ervers choose All Servers Print jobs on the specified Fiery X3e servers are displayed Customizing the graphical interface Command WorkStation and Command WorkStation LE offer you the flexibility of showing hiding rearranging and docking user interface components to fit your workflow needs For example you may only need a few components or you may prefer to arrange components side by side for ease o...

Page 39: ...Jobs window to different locations These components always appear in the Command WorkStation or Command WorkStation LE window TO SHOW OR HIDE A COMPONENT Choose the command associated with the component from the Window menu When a component is displayed a check mark appears next to it in the Window menu TO MOVE A COMPONENT TO ANOTHER LOCATION Click the window grip three vertical lines on the left ...

Page 40: ...tion or Command WorkStation LE window When one or more jobs are selected you can choose job management commands from context sensitive menus In addition you can issue some job management commands by clicking their Action buttons see page 2 11 Menu bar The menu bar contains commands for Command WorkStation or Command WorkStation LE When a command is unavailable in the current context it appears dim...

Page 41: ... hidden applications continue to run in the background Show All Maximizes and brings to the foreground all applications that are currently running on the computer Quit CWS LE Exits the Command WorkStation LE application File Import Job Imports a job file into the Direct Hold or Print queue of the Fiery X3e Archived Job Imports an archived job file into the Hold queue of the Fiery X3e Export Active...

Page 42: ...indow Printed Jobs panel or Archive panel Delete Deletes the selected job in the Active Jobs window Printed Jobs panel FreeForm panel or Archive panel You cannot delete jobs currently spooling processing or waiting to print Duplicate Duplicates the selected held job in the Active Jobs window Rename Allows you to rename the selected held job in the Active Jobs window or the selected job in the Prin...

Page 43: ...You can preview held jobs that reside in the Active Jobs window as well as jobs that reside in the Printed Jobs panel FreeForm panel or Archive panel Archive Archives the selected held job in the Active Jobs window moving it to the Archive panel Send To Sends the selected held job in the Active Jobs window to another Fiery X3e Cancel Processing Cancels processing of the selected job in the Active ...

Page 44: ... Fiery X3e Administrator to set up printing groups and passwords For more information about Printing Groups and Secured Print Member Printing see the Configuration Guide Reorder Jobs Allows you to reorder the priority of jobs that are waiting to process or print Restart Server Allows you to restart the Fiery X3e without shutting down the Fiery X3e hard disk drive This command is available only if ...

Page 45: ... selected server Held Jobs Active Jobs Printed Jobs Archived Jobs Server Internal Archived Jobs Network Links FreeForm Masters Job Log and Scan Jobs Print Pages Allows you to print the following information pages PS Test Page PCL Test Page Configuration page Job Log Control Panel Map Color Charts PS Font List PCL Font List E mail Log FTP Log Command WorkStation also allows you to print the followi...

Page 46: ...tive Jobs window Activity Monitor all servers view Custom 1 Custom 2 or Custom 3 Sets the Command WorkStation window to a custom layout previously defined and named using the Save Layout command Save Layout Allows you to save and name the current Command WorkStation display as a custom layout Saved layouts appear as commands in the Window Layouts submenu You can save up to three custom layouts Job...

Page 47: ...tion buttons on or off A check mark next to the command indicates the buttons are displayed Job Status Helper Switches the Job Status Helper on or off A check mark next to the command indicates the helper is displayed Tile Preview Windows Displays active Preview windows in tiled formation so that the windows are simultaneously visible Cascade Preview Windows Displays active Preview windows in casc...

Page 48: ...iery X3e servers simultaneously In Command WorkStation LE you can maintain a connection to one Fiery X3e server at a time TO CONNECT TO THE FIERY X3E 1 Choose Log in Log out from the Server menu The server list is displayed 2 Select the Fiery X3e from the list of Fiery X3e servers you have connected to before The server list displays the Fiery X3e servers you can monitor and manage from Command Wo...

Page 49: ...the copier printer associated with that Fiery X3e and a Login button 3 Click the Login button next to the Fiery X3e name to establish the connection 4 Select the Administrator Operator or Guest option enter your password and then click Log In Command WorkStation or Login Command WorkStation LE Login button Command WorkStation LE Command WorkStation ...

Page 50: ...ce information for setting up or troubleshooting the Fiery X3e TO PRINT FIERY X3E INFORMATION PAGES 1 In the Active Jobs window select the Fiery X3e for which you want to print information pages NOTE To print information pages you must be logged in to the Fiery X3e as Administrator 2 Choose Print Pages from the Server menu A dialog box containing the information page options appears Command WorkSt...

Page 51: ... 3 For Command WorkStation in the Select Printer area specify where you want to print the pages Server The pages you specify are printed to the Fiery X3e Local Printer Allows you to print the Archive Log and Queues to any printer installed on your Windows computer Server options Local Printer options Command WorkStation Command WorkStation LE ...

Page 52: ... X3e Job Log Lists a log of the last 55 jobs processed or printed For information on the fields in the Job Log and printing it in other forms see Using the Job Log on page 3 30 Control Panel Map Provides an overview of the screens you can access from the Control Panel For information on using these screens to set up the Fiery X3e see the Configuration Guide Color Charts Provides samples of the RGB...

Page 53: ...d in the Active Jobs window 5 Click Print Command WorkStation or OK Command WorkStation LE Fiery X3e information pages printed with the Print Pages command appear in the Fiery X3e Job Log with the user name Operator even if you logged in as Administrator Setting preferences The Preferences dialog box enables you to control application settings TO SET PREFERENCES FOR COMMAND WORKSTATION 1 Choose Pr...

Page 54: ...olTips or context sensitive text which appears when you move the mouse pointer over particular buttons and options in Command WorkStation Temporary path Specifies the folder where Command WorkStation temporarily stores copies of the jobs you edit or change Change the temporary path by clicking Browse and specifying a folder Imposition Units Specifies the units of measurement used to display attrib...

Page 55: ... following preferences can be specified Show Import Options Dialog When enabled this preference setting displays a dialog box that allows you to specify the destination queue Hold or Print for each job imported into Command WorkStation LE Units Specifies the units of measurement used by Command WorkStation LE to display values that you enter manually in the Job Properties dialog box Show Animation...

Page 56: ...heet have exactly the same alignment NOTE To perform tray alignment you must be logged in to the Fiery X3e with Administrator privileges TO ALIGN TEXT AND IMAGES FOR PRINTING 1 In the Active Jobs window of Command WorkStation select the connected Fiery X3e for which you want to perform Tray alignment If the Active Jobs window is hidden choose Active Jobs from the Window menu to display it 2 Choose...

Page 57: ...alignment page Fold the page exactly in half horizontally unfold it and then fold it in half vertically When you unfold the sheet again you will see that the fold lines cross three scales on three sides of the page Determine which number on the scale each fold line crosses 8 In the Enter alignment values section enter the value where the fold crosses each of the three scales marked A B and C for S...

Page 58: ...s that the Direct connection be published in Setup see the Configuration Guide NOTE You cannot download TrueType fonts If you use TrueType fonts in Windows you can print them by converting them to Adobe Type 1 fonts To convert TrueType fonts with the Adobe PS printer driver click the Fonts tab and set up the Font Substitution Table as necessary To print a list of fonts currently resident on the Fi...

Page 59: ...er menu 3 Select the PostScript or PCL option to specify the type of fonts displayed Click to update the Font List display Click to delete font s Locked fonts Click to download additional fonts Downloaded fonts Click to print the Font List Command WorkStation Click to print the Font List Command WorkStation LE ...

Page 60: ...o select multiple non sequential fonts NOTE The printer fonts included with the Fiery X3e built in fonts are locked These fonts appear with a lock icon next to the name Command WorkStation or with Yes in the Locked column Command WorkStation LE and cannot be deleted 6 To refresh the Font List in Command WorkStation click Update 7 To print the Font List click Print Command WorkStation or Print List...

Page 61: ...Select the font name and click Add You can navigate to different drives and folders to select fonts to download To select multiple sequential fonts select the first font and Shift click the last font Ctrl click to select multiple non sequential fonts To remove a font from the Files to be imported list select the font name and click Remove 4 When all the desired fonts appear in the Files to be impo...

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Page 63: ...se specified information in this chapter applies to both Command WorkStation and Command WorkStation LE Sections that apply exclusively to Command WorkStation are denoted by an asterisk Sections that apply exclusively to Command WorkStation LE are denoted by a dagger In cases where the two applications are nearly identical only Command WorkStation illustrations are shown Starting up and logging in...

Page 64: ...to the server list see the User Software Installation Guide Logging in to the Fiery X3e To establish a connection to the Fiery X3e listed in the server list log in to the Fiery X3e In Command WorkStation you can maintain connections to more than one Fiery X3e at a time Each Fiery X3e connection requires an average of 4MB of RAM The maximum number of simultaneous Fiery X3e connections is limited on...

Page 65: ...om the Server menu choose Log in Log out Command WorkStation or Login Logout Command WorkStation LE The server list appears The Fiery X3e must appear in the server list before you can log in to it Login button Command WorkStation Command WorkStation LE Login button ...

Page 66: ...Station LE 2 Click the Login button for the desired Fiery X3e The Login dialog box appears A white key icon indicates the Fiery X3e has never been connected to Command WorkStation or Command WorkStation LE Command WorkStation Command WorkStation LE ...

Page 67: ... Guest To enable maximum password protection Administrator and Operator passwords must be specified in Setup see the Configuration Guide When both Administrator and Operator passwords have been specified the access levels are as follows Access level Privileges and password requirements Administrator Has full access to all Command WorkStation and Command WorkStation LE functions Administrator passw...

Page 68: ...given full privileges After the administrator has performed Setup and specified passwords Command WorkStation and Command WorkStation LE user options depend on your login level This manual assumes that you are logged in to the Fiery X3e as Operator Logging out Logging out from the Fiery X3e terminates the connection between the Fiery X3e and Command WorkStation or Command WorkStation LE TO LOG OUT...

Page 69: ...the job ticket information that is displayed The Active Jobs window displays jobs as they pass through the various stages of spooling holding processing and printing Flag colors indicate the status of each job and job ticket columns provide additional job information Jobs that contain raster data as a result of processing are marked with a halo around their file icons NOTE When you pause a job dur...

Page 70: ...u click the jobs To select multiple jobs in Command WorkStation LE hold down Shift and click additional jobs NOTE To select multiple jobs the jobs must be located in the same window and panel Sorting job displays You can sort jobs in the Active Jobs or Jobs windows by clicking the job ticket column headings TO SORT JOBS In the Active Jobs or Jobs windows click the heading for the job ticket column...

Page 71: ...ings control panel from the Start Settings Control Panel menu or Start Control Panel menu Windows XP Server 2003 only in the Windows taskbar TO CUSTOMIZE JOB TICKET INFORMATION FOR THE ACTIVE JOBS OR JOBS WINDOWS IN COMMAND WORKSTATION 1 Right click the heading of a job ticket column 2 From the menu that appears choose the options to display and the sequence in which you want to view them Add Adds...

Page 72: ...d click Remove 4 Click OK to apply your changes 5 Adjust the placement of columns Rearrange the placement of a column by dragging the column left or right 6 Adjust the column widths Adjust the width of a column by clicking the column border in the heading and dragging left or right You can change the column widths at any time Managing job flow The following sections describe the job management tas...

Page 73: ...ick Add 3 Choose the desired destination queue from the Logical Printer menu A destination queue is available only if the administrator has enabled it in Setup see the Configuration Guide If you choose Hold the job is imported into the Active Jobs window and held for future action If you choose Print the job is imported into the Active Jobs window and released for immediate printing If you choose ...

Page 74: ...PORT A JOB INTO COMMAND WORKSTATION LE 1 Choose Import from the File menu and then choose Job or Archived Job 2 Locate and select the job file to import and click Open 3 If the Import Options dialog box appears specify the desired destination queue and then click OK ...

Page 75: ...te printing If you choose Direct the job is sent directly to the Fiery X3e for printing The job does not appear in the Active Jobs window or Printed Jobs panel Using job management commands As the operator you can issue the following job management commands from the Actions menu to release or hold selected jobs in the Active Jobs window and Printed Jobs panel Print Process and Hold Print and Hold ...

Page 76: ...essed held flag Held on the Fiery X3e hard disk drive indefinitely if raster data is included with job Process and Hold Processes the selected job in the Active Jobs window Printed Jobs panel or Archive panel and holds a copy of the job The copied job is marked with the processed held flag Held on the Fiery X3e hard disk drive indefinitely Print and Hold Prints the selected job in the Active Jobs ...

Page 77: ...ings NOTE In Command WorkStation you can override print settings for multiple jobs at once To select multiple jobs Ctrl click the jobs in the Active Jobs window or Printed Jobs panel 2 Choose Properties from the Actions menu The Job Properties dialog box appears This dialog box displays all the job settings encoded by the PostScript printer driver that can be decoded by the Fiery X3e If you as the...

Page 78: ...3 3 16 Using Command WorkStation or Command WorkStation LE In Command WorkStation LE the print settings of a selected job appear in two columns Command WorkStation Command WorkStation LE ...

Page 79: ...f the Printing Guide 3 To override a setting expand the blue bar for a print setting category In Command WorkStation specify the desired setting In Command WorkStation LE click the current setting in the right column to display a menu of available settings and choose the desired setting In Command WorkStation to override a setting for multiple jobs at once Ctrl click the setting name and choose th...

Page 80: ...tings on a local printer click Print Properties 5 To apply the print setting overrides to the selected job click OK Reordering jobs If you are logged in to Command WorkStation as an Administrator you can reorder the priority of jobs that are waiting to process or print Command WorkStation LE Indicates reRIPping is required ...

Page 81: ...rder You can only reorder jobs that are waiting to process 3 Select the desired job in the list and use the buttons on the right of the dialog box to reorder the job s priority 4 Click Done when you are finished reordering the job priority Click to move job to highest priority Click to move job up in priority Click to move job down in priority Click to move job to lowest priority ...

Page 82: ...ow and Activity Monitor For more information see Monitoring single or multiple Fiery X3e servers on page 2 12 With servers that support the feature use the Send to command to transfer jobs between servers For example by viewing print jobs on all connected servers in the Active Jobs window you can monitor the print load on each Fiery X3e in your printing environment If one Fiery X3e has received a ...

Page 83: ...ns menu The name of the canceled job is displayed in the Job Log Canceling jobs during printing While a job is printing in the Active Jobs window select the job and choose Cancel Printing from the Actions menu The name of the canceled job is displayed in the Job Log NOTE Canceled jobs may be partially printed and may include pages with one or more missing color plates or pages that are completely ...

Page 84: ... select a spooled held job in the Active Jobs window and choose Mixed Media Setup from the Actions menu The Mixed Media dialog box appears This dialog box lists any previously defined media settings and includes buttons for adding modifying and deleting settings 2 In the Page Range field enter page numbers or page ranges that should be printed on a distinct type of media Pages and page ranges may ...

Page 85: ... Paper Source settings 7 In the Chapter Start field enter page numbers on which to start new chapter sections Enter page numbers as comma separated values for example 4 9 17 to designate the start of each new chapter This feature forces each starting page to use a right side page adding a preceding left sided blank if necessary NOTE It is not necessary to enter the first page and page numbers refe...

Page 86: ...or variable data printing with FreeForm Although the Fiery X3e can store up to 100 FreeForm masters users are limited to a range of 1 to 15 values that they can specify for the Create Master and Use Master print settings from the printer driver To make use of all 100 available FreeForm Masters the operator must override the Create Master and Use Master print settings from Command WorkStation or Co...

Page 87: ...ign numbers from 16 to 100 enabling a high level of control over the FreeForm master numbers in use TO CREATE A FREEFORM MASTER 1 In the Active Jobs window select the held job comprising the master elements of the document 2 Choose Properties from the Actions menu 3 Scroll to FreeForm in the Job Properties dialog box 4 For the Create Master print setting specify the FreeForm master number you want...

Page 88: ...ctive Jobs window select the held job comprising the variable elements of the document and choose Properties from the Actions menu 2 Scroll to FreeForm in the Job Properties dialog box 3 For the Use Master print setting specify the FreeForm master job to use as the master document 4 Click Update Command WorkStation or OK Command WorkStation LE 5 In Command WorkStation to display a preview of the s...

Page 89: ...s the Operator may want to instruct users not to use the Create Master print option at all but rather to send all their jobs to the Hold queue In this case the Operator can decide which FreeForm master numbers to assign before printing For all jobs sent to the Fiery X3e users should specify information such as the desired FreeForm master number to the operator using the Notes and Instructions fiel...

Page 90: ...rchived it appears in the Archive panel of the Jobs window You can issue the following Actions menu commands described on page 2 14 for jobs in the Archive panel Print Delete Rename Hold Process and Hold Print and Hold Remove Raster Data Properties TO ARCHIVE A JOB 1 In the Active Jobs window select any held job 2 Choose Archive from the Actions menu 3 To archive the job internally to the Fiery X3...

Page 91: ...vailable archive volumes 6 In Command WorkStation if applicable select Archive rasters in the Archive Options dialog box The Archive rasters option is not available for PostScript data jobs and jobs archived to Server Internal NOTE If you are archiving a merged job turn on the Archive rasters option so that the merged job prints correctly after you archive and restore it NOTE Large raster data fil...

Page 92: ...Job Log export it to a tab delimited text file or clear it manually Using the Job Log Setup the administrator can specify preferences to print the Job Log automatically every 55 jobs or print and clear the Job Log automatically every 55 jobs Periodically clearing the Job Log helps improve the performance of the Fiery X3e The administrator can also choose the Job Log page size For more information ...

Page 93: ... panel to make it active 3 In Command WorkStation choose Job Log from the Server menu and then choose Export In Command WorkStation LE choose Export from the File menu and then choose Job List or Job Log 4 Rename the file if desired the default name is job log specify a destination and then click Save The Job Log is exported to a tab delimited text file You can open the exported file using a sprea...

Page 94: ...ppear in the Active Jobs window and in the Printed Jobs Archive FreeForm and Job Log panels of the Jobs window In Command WorkStation you can also perform advanced searches based on the file sizes and specific print options associated with jobs You can save any set of general or advanced search parameters as a Find template which you can reuse to perform the search again TO SEARCH FOR JOBS 1 Choos...

Page 95: ...ery X3e or all Fiery X3e servers from the Search Server list 3 Select one or more areas where you want to search for jobs You can search for jobs in the Active Jobs window and in the Printed Jobs Archive FreeForm and Job Log panels of the Jobs window Command WorkStation LE ...

Page 96: ...ou are searching for archived jobs Date created To search through all jobs regardless of their creation date select All To restrict your search to jobs created on a certain date or range of dates select Range Use the From and To menus to specify start and end dates 5 Click Search Command WorkStation or Find Command WorkStation LE to find jobs that meet the specified search criteria The Search Resu...

Page 97: ...iery X3e or all connected Fiery X3e servers 3 Select one or more areas to search for jobs Search for jobs in the Active Jobs window and in the Printed Jobs Archive FreeForm and Job Log panels of the Jobs window 4 Click the Advanced tab The Advanced tab of the Find dialog box includes an area for specifying file size search parameters The Advanced tab also contains a list of all the print options a...

Page 98: ...a punching option for your search Command WorkStation only finds jobs that have both stapling and punching specified NOTE To clear all fields in the Find dialog box at any time click New Search 5 Click Search to find the jobs that meet the specified search criteria The Search Results window lists the found jobs TO SAVE THE CURRENT SET OF SEARCH PARAMETERS AS A FIND TEMPLATE 1 In the Find dialog bo...

Page 99: ...he Find dialog box choose the desired template from the Queries menu The dialog box is automatically populated by the search parameters associated with the template 2 Click Search Command WorkStation or Find Command WorkStation LE to begin searching for jobs ...

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Page 101: ... NOTE Unless otherwise specified information in this chapter applies to both Command WorkStation and Command WorkStation LE In cases where the two applications are nearly identical only Command WorkStation illustrations are shown Previewing jobs Use the Preview windows to preview pages of selected jobs Displaying thumbnail previews When you select a job and choose Preview from the Actions menu a p...

Page 102: ...ow the various controls represented by icons that are available in the Preview window Each control is described in more detail elsewhere in this chapter Full screen Preview Duplicate Delete Undo Save Command WorkStation Command WorkStation LE Full screen Preview Duplicate Undo Redo Save Delete ...

Page 103: ...ion you can preview locked PDF files When previewing a locked PDF file the phrase Secure Locked appears at the end of its filename and a lock icon appears in the upper right corner of the Preview window You can not edit locked PDF files Lock icon ...

Page 104: ...ick the Full Screen Preview control see page 4 2 NOTE The full screen preview may take a few moments to open The full screen preview window is independent of Command WorkStation or Command WorkStation LE and may appear behind the application on the screen Bring the full screen preview window to the front if necessary View previous and next pages Rotate page 90 180 or 270 degrees Return to small pr...

Page 105: ...s in the full screen preview to change the zoom level rotate the page display other pages or return to the thumbnail preview Scroll bar to view other pages Rotate 90 180 or 270 degrees Next Page Thumbnail Command WorkStation LE Zoom In Zoom Out Previous Page ...

Page 106: ...aying thumbnails of the pages in the job 3 Select the pages you want to edit Shift click to select multiple sequential pages Ctrl click Command WorkStation or Command click Command WorkStation LE to select multiple non sequential pages 4 Apply the desired edits To apply edits to the selected page click any of the controls that appear under the title bar of the Preview window for an illustration se...

Page 107: ...tes the destined location of the page you are dragging In Command WorkStation the following icons indicate the result of your action If the icon does not have an arrow existing pages are overwritten and replaced by dragged pages if the icon has an arrow the dragged pages are inserted 6 When you finish making edits click the Save control see page 4 2 to save the job 7 Enter a new name for the editi...

Page 108: ...final output For example to create a merged job that prints to duplexed pages make sure both original jobs have been processed with the duplex setting enabled Overriding the print settings of a merged job can produce unexpected results and is not recommended NOTE When you preview two jobs and merge them and then save it to your local client workstation when you import the merged file it will retur...

Page 109: ...document Preview window click to select the pages and hold down the mouse button as you drag the selected pages to the new location in the destination document Preview window Source document preview Destination document preview Command WorkStation ...

Page 110: ...tiple non sequential pages Release the Shift Command or Ctrl key before moving the pages To add pages drag the pages to a new position between pages before the first page or after the last page in the first Preview window Moving the selection to the left or right of a page places the selection in that location and renumbers the pages Source document preview Destination document preview Command Wor...

Page 111: ...hanges to reflect the result of your action In Command WorkStation LE a blue vertical line indicates the destined location of the selection you are dragging Multiple levels of undo are available use the Undo control to undo all the way back to your first edit There is a Redo control in Command WorkStation LE Replace single page Replace multiple pages Move single page Move multiple pages between tw...

Page 112: ...and begin a new merging session 4 To merge additional pages from another source job open a new job resident on the same Fiery X3e in a Preview window Repeat step 3 to merge pages from the new source job 5 When you have finished merging pages click the Save control see page 4 2 6 Enter a new name for the merged job and click Yes Command WorkStation or Save Command WorkStation LE NOTE When multiple ...

Page 113: ...DocBuilder Pro option you can use the Preview windows of Command WorkStation to preview edit and merge PostScript and PDF jobs that have been spooled and held You can apply all of the features discussed in Chapter 4 to spooled held jobs and processed held jobs Detailed descriptions of the DocBuilder Pro enhancements to the Preview windows follow When applicable page number references to sections i...

Page 114: ...e page 6 21 Merging jobs You can merge pages from several spooled held jobs together in a new file see page 4 8 To merge jobs both jobs must have the same status that is both jobs must be spooled held or processed held Inserting blank pages You can insert blank pages into a spooled held PostScript or PDF job First open the job in a Preview window Right click a page thumbnail and choose Blank Page ...

Page 115: ... choose Impose from the menu that appears You can open a PostScript or PDF Portable Document Format file but it must show a spooled held job status NOTE If you have installed the DocBuilder Pro option you must install a dongle on your workstation If the dongle is not attached an error message appears For more information contact your authorized service support technician To impose a processed held...

Page 116: ...for the Imposition window When it opens the Imposition window displays the job No layout is applied unless the job has been previously imposed Templates for common layouts are provided and can be invoked from the Imposition window as described in Using templates on page 5 12 ...

Page 117: ...d job In contrast a reader s spread shows pages in the order they are intended to be read Note that the Preview windows in Command WorkStation image jobs as reader s spreads The paper used to print a printer s spread is known as a sheet In duplex printing each sheet has two imageable surfaces one on the front side and one on the back side of the sheet Each imageable surface contains one printer s ...

Page 118: ...bnails of actual content to Layout mode page numbers only Switch between Mixed Page mode document with varying page sizes and Fixed Page mode document with a single page size For more information on Mixed Page and Fixed Page modes see page 6 1 Zoom in and out Drag the job preview around to make a particular page or sheet surface visible Go directly to a particular page or sheet surface ...

Page 119: ...ge or Fixed Page mode a blue border appears around the selected view and the appearance of the job in the Imposition window changes immediately Imposition settings appear grouped in the Sheet Layout Scale and Finishing panes at the left of the window To expand or collapse a pane of settings click the bar for that pane The Surface menu View menu and scroll bar appear at the bottom of the window The...

Page 120: ...fferent sets of printer s marks for more information see the following table NOTE Preview mode puts more stress on your system s processor than Layout mode To improve performance on slower systems perform most of your work in Layout mode switching to Preview mode only when you need to see content In Layout mode you can rotate individual pages on the sheet For more information see Rotating pages on...

Page 121: ... TO USE THE ZOOM TOOL 1 Click the Zoom tool to select it The cursor changes to a magnifying glass in the preview area of the Imposition window 2 Position the magnifying glass cursor over a page and click to zoom in The magnifying glass cursor displays a plus sign to indicate increased magnification of page views Each time you click the current magnification doubles up to a maximum of 800 3 Hold th...

Page 122: ...oom dialog box 2 Specify a new zoom value Enter a new zoom value or select a value from the menu 3 Click OK or press Enter to confirm the new value The window reflects the change immediately Viewing the sheets Use the Pan tool to drag the entire preview around in the window For example if you are working with many pages on a large sheet you can use this tool to drag a particular portion of the she...

Page 123: ...ouse The page preview moves in the same direction as the cursor Repeat this step as necessary to make a particular portion of the preview visible TO USE THE SURFACE MENU 1 Click the Surface menu at the bottom of the window When the Go To Surface dialog box appears the Surface field indicates the number of the sheet surface currently displayed 2 Enter the number of the sheet surface to display 3 Cl...

Page 124: ...ates that define settings for commonly used layouts such as 2 Up Saddle 3 Up Trifold Brochure 4 Up Gatefold and so on You can also create your own templates For a complete listing of built in templates see Appendix B For information on creating your own templates see Managing templates on page 6 24 Both built in templates and your own custom templates appear in the Template menu You can apply a te...

Page 125: ...ck Yes In the Save As dialog box the name of the original spooled source file appears with a new extension dbp If you mistakenly close the Imposition window when you intend to keep working click Cancel in the Save As dialog box The original PostScript or PDF file remains intact even after the converted file has been edited and saved in the Imposition window NOTE When you rename an imposed file you...

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Page 127: ...ed Page mode allows you to impose documents that contain pages of different sizes When you open the Imposition window for a document that contains different page sizes Mixed Page mode is selected automatically you cannot switch to Fixed Page mode When you open the Imposition window for a document that contains a single page size you can select either Mixed Page or Fixed Page mode Some imposition s...

Page 128: ... No Scale Apply To Not editable always set to All Slots on All Surfaces Editable Scale Mode Available options Scale to Fit Custom Available options Scale to Fit Custom Alignment Offsets No Yes unless Scale to Fit is specified Finishing Binding Yes Yes Gang Up Yes Yes Settings panel Setting Available in Fixed Page mode Available in Mixed Page mode ...

Page 129: ...ob itself You can specify imposition settings using controls in the Sheet Layout Scale and Finishing panes on the left side of the main window To view or hide a settings pane click the bar for that settings group NOTE You can change the default unit of measurement for all input fields in the Command WorkStation Preferences dialog box You can also specify any unit of measurement in any field that a...

Page 130: ...s of a sheet of paper and see the change reflected in the main window preview immediately The Size menu includes items representing all page sizes defined by the currently selected copier printer s PostScript printer description PPD file To choose a custom size enter the width and height of the custom page If you do not specify units for your custom size values DocBuilder Pro uses the default unit...

Page 131: ...r more information on changing job properties from Command WorkStation see Viewing and overriding print settings on page 3 15 Orientation Use the Orientation menu to specify the orientation of a sheet As an alternative to rotating the sheet you can perform custom rotations on any page in the main window as described in Rotating pages on page 6 22 Duplex Use the Duplex menu to specify the relations...

Page 132: ...paces The layout you select should correspond to the number of pages in your job Rows Click the Rows up and down arrows to specify the number of rows up to five in a layout or specify the number of rows in the layout by typing a value in the Rows field Changes to the Rows value are reflected immediately in the main window whether you are in Layout or Preview mode The Rows value interacts with the ...

Page 133: ...e sheet DocBuilder Pro provides a visual warning For more information see Clipping indicators on page 6 12 When you change the Columns value you are prompted with a message that all custom page edits Add Delete or Duplicate applied to the job are canceled Printer s Marks Select Printer s Marks to add trim fold and job information to all sheets in a job For background information on printer s marks...

Page 134: ...nformation and date and time You can also enter values from 72 to 72 points 1 0 to 1 0 inch or 25 4 to 25 4 mm in the Horizontal Offset and Vertical Offset fields to fine tune the placement of trim marks and fold marks In Mixed Page mode you can select Pull in to Page Edge to align trim marks and fold marks with page boundaries Offset The Horizontal Offset and Vertical Offset fields determine the ...

Page 135: ...cal lengths of marks from 1 to 216 points type dotted or solid width from 1 to 3 points and color NOTE The Printer s Marks option enables marks globally throughout a job To disable or enable an individual mark press the Ctrl key and click the mark directly in the imposition window Disabled marks are indicated by an X Ctrl click to disable enable mark ...

Page 136: ...inch or 0 to 25 4 mm in the Define Bleeds dialog box The Bleeds option is not available in Mixed Page mode NOTE When you specify a bleed you move the trim marks into the page by the bleed value on both the top and the bottom of the page and on both sides of the page Therefore you reduce the size of your finished page by twice the bleed amount If you plan on using bleeds design your image to be sli...

Page 137: ... the Rows and Columns values The slot size is determined by dividing the maximum imageable area of the sheet by the number of slots Current Slot Applies scaling to the currently selected page Row on All Surfaces Applies scaling to all pages on all sheets that are located in the same row as the currently selected page Columns on All Surfaces Applies scaling to all pages on all sheets that are locat...

Page 138: ...Pro automatically updates the other fields to preserve the height to width aspect ratio of the page Clipping indicators If you supply scaling values that would cause the page to print past the edge of the sheet DocBuilder Pro provides a visual warning When the window is in Layout mode any clipped page edge is highlighted in yellow When the window is in Preview mode the Clipping icon appears to the...

Page 139: ...its predefined slot on the sheet For example if the page has been scaled smaller than the slot you can align the page to the upper left corner of the slot by clicking the Alignment control corresponding to that position You can fine tune the placement further by entering values from 5184 to 5184 points in the Offsets fields Offset values are calculated in reference to the alignment position and re...

Page 140: ...number of pages in a saddle group the layout in use and the size of the job NOTE If you are using a layout with more than two columns or rows the Binding selection is unavailable You can specify the following binding edge options Left Edge Specifies binding across the left edge of the booklet The booklet reads from left to right Right Edge Specifies binding across the right edge of the booklet The...

Page 141: ...n the paper thickness field the specified binding type and the ordering and orientation of pages specified by the current layout Gang Up To enable gang printing and disable binding settings select Gang Up In gang printing you place multiple pages on a sheet for collate and cut finishing rather than having DocBuilder Pro impose them in the order required by a particular binding method A collate and...

Page 142: ...ntil all pages in the job are imaged Documents laid out in this order may tend to be collated more easily than when printed in another order The Repeat option enables what is commonly known as step and repeat printing Step and repeat is most often used when printing multiple copies of a single document for example when printing business cards you print multiple copies of the same image to fill a l...

Page 143: ...t This option minimizes the need for collating by hand and is most appropriate for printing single copies of a document 2 3 4 5 6 7 8 9 10 11 12 1 4 7 10 1 2 5 8 11 3 6 9 12 3 6 9 12 2 5 8 11 4 7 10 1 3 6 9 2 1 5 4 8 7 12 11 10 12 11 10 9 8 7 6 5 4 3 2 1 12 page document 2 x 2 Unique Collate Cut Duplex off Collate sheets Sheet 1 Sheet 2 Sheet 3 Cut Collate pages ...

Page 144: ...se a job its pages are automatically arranged in a particular order according to the layout you select Each page number in Layout mode represents the page from the source document that DocBuilder Pro images in a designated position on the finished sheet However to reorder individual pages manually arrange them in the main window To assign a different page to a particular location in the layout use...

Page 145: ...page number that does not already exist in your job For example if your job has 10 pages you cannot type 12 Adding duplicating and deleting sheets You can add duplicate or delete sheets by right clicking any sheet in either Preview or Layout mode TO ADD OR DUPLICATE SHEETS 1 Right click a sheet in Preview or Layout mode and then choose Add Sheet s or Duplicate Sheet from the menu that appears 2 If...

Page 146: ... Sheet s from the menu that appears The Delete Sheet s dialog box appears 2 To delete a single sheet select Delete Sheet and specify the number of the sheet you want to delete To delete a range of sheets select Delete All Sheets After and specify the starting number of the sheet range to delete or select From and enter values for the start and end numbers of the sheets to delete A single sheet or ...

Page 147: ...eting sheets Editing page content causes the cancellation of all previous sheet level operations TO USE PITSTOP WITH DOCBUILDER PRO 1 Right click a sheet in Preview or Layout mode and choose Edit Page from the menu that appears 2 Or display the full screen preview for the spooled held PostScript or PDF job in Command WorkStation see page 4 4 and click the Edit Page icon Adobe Acrobat starts and di...

Page 148: ...save the changes 5 Click Yes 6 Click the Command WorkStation window to bring it to the foreground The edited file appears in the full screen preview window Rotating pages To manually rotate individual pages or sets of pages in a job display the job in Layout mode and click the Rotate icon in the upper right corner of a page Rotation is performed in 90 clockwise increments for Mixed Page mode or in...

Page 149: ...press the Ctrl key and click the Rotate icon on any page in that location on any sheet For example in the preceding graphic if you press the Ctrl key and click the Rotate icon on page 1 then pages 2 3 and 4 rotate as well because they are in the same location on the front and back sides of the sheet Setting gutter sizes DocBuilder Pro defines the locations of gutters for you according to the layou...

Page 150: ...ing templates You can name and save the current combination of Sheet Layout Scale and Finishing settings as a custom template Choose Preferences from the File menu to set the folder or directory in which Command WorkStation saves templates see Setting preferences on page 2 27 You can save all imposition settings in custom templates except the following Sheet size setting Custom printer s marks pro...

Page 151: ...e such as 4 Up Nested Saddle If you plan to use the same template for a particular document name the template after the document type for example Status Report 3 Click OK or press Enter Apply the template in the same manner as built in templates by choosing the template from the Template menu TO DELETE A SAVED TEMPLATE 1 Select the template you want to delete from the Template menu 2 Click the Del...

Page 152: ... will be lost when you apply imposition settings that alter the page layout Saving imposed jobs When you save an imposed job DocBuilder Pro does the following If new data has been added to the temporary PDF file it is saved to the Fiery X3e under the name you specify in the Save As dialog box The default name that appears in the Save As dialog box is that of the original spool file with a new exte...

Page 153: ... the Imposition feature of DocBuilder Pro TO SAVE AN IMPOSED JOB 1 Click the Close Window icon in the upper right corner of the DocBuilder Pro window 2 Enter a name for the imposed job in the Save As dialog box 3 Click Yes ...

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Page 155: ...erform the following functions from your workstation Override current job option settings Delete jobs and cancel processing Duplicate or rename jobs RIP a job and hold the raster data Hold jobs in the spooled area or the RIPped area Remove raster data from RIPped files Change the priority of jobs Edit and merge raster data jobs Display print export or delete the Job Log Most of these functions req...

Page 156: ...mation on setting up the connection to the server see the User Software Installation Guide 3 Click OK 4 Log in to the Fiery X3e To log in as Administrator enter the Administrator password and click OK To log in as Operator enter the Operator password and click OK To log in as Guest click OK without entering a password The Fiery Spooler main window appears ...

Page 157: ...ed on page 7 8 The RAM status bar indicates the amount of memory in use The Drive status bar indicates the amount of hard disk drive space in use NOTE In the Fiery Spooler window the background color for the yellow and white printer icons is the same Spooled jobs Jobs listed in the area below the Spool status bar are PostScript or PCL files stored on the Fiery X3e hard disk drive These jobs were s...

Page 158: ...an error NOTE If your job does not appear anywhere in the Fiery Spooler window it may have already printed if so it appears in the Job Log To view the Job Log choose Show Job Log from the Window menu For more information on the Job Log see page 7 18 If the job does not appear in the Job Log it may have been moved to the Archive window by the operator The Archive window cannot be viewed with Fiery ...

Page 159: ... to the original job with the same name n a Duplicate is not available for raster jobs Rename Rename the job PostScript or PCL file with or without raster Unaffected but associated with the new name Hold Hold the job in the current place except for a printed job which is moved to the Spool or RIP area Held in RIP area indefinitely if included with job RIP and Hold RIP the job and hold it in the RI...

Page 160: ...ange the print options for the job see page 7 7 Deleted and regenerated if the newly selected options require reRIPping or reprinted with the new settings if none require reRIPping Thumbnail A Open the selected held raster data job in the Thumbnail A window where you can view a full screen preview of the job edit the job or merge it with raster data from other jobs Changed if job is edited unaffec...

Page 161: ...all the job options NOTE If an icon appears to the left of an option name it indicates that changing the option s setting requires the job to be reRIPped When you override these types of options the job is automatically reRIPped for printing The options set here are the same ones you set from the Print dialog box when you print from an application For information about setting and overriding these...

Page 162: ...r PCL data headed for Print and Hold or job on Hold after printing Hold Raster icon PostScript PCL and raster data after printing ready for fast reprint PostScript or PCL data already rasterized and held Spool area icon What it indicates How long you see the job 1 PostScript or PCL data from a user on the network no destination is defined Until a destination is chosen 2 PostScript or PCL data head...

Page 163: ...Connection Jobs printed to the Direct connection are not displayed in the job lists They are displayed briefly in the status bars where they cannot be selected and are included in the Job Log RIP area The job icons in the RIP area are as follows After a job is rasterized it goes into the RIP area The RIP area holds only jobs with raster data Jobs in the RIP area are either waiting for the copier p...

Page 164: ...inting the job To see the error double click anywhere in the row While it is printing a job consists of PostScript or PCL and raster data The raster data in RAM is not cleared until memory is needed to rasterize the next job As long as the raster data is intact the job can be reprinted from the Printed queue Printed jobs are represented by a white PostScript icon Icon 1 If the job was printed from...

Page 165: ...atures eliminates the limitations of certain software applications You can merge raster pages of documents of different types and from different computer operating systems You can merge color pages from graphics programs with text pages from a word processor Previewing raster jobs You can use Thumbnail A to preview pages of the currently RIPping job You can also use Thumbnail A and Thumbnail B to ...

Page 166: ...mode Thumbnail A displays each page of the currently processing job after it has been RIPped 3 Choose a PostScript file in the Spool or Print area and select RIP and Hold Print or Print and Hold As pages are RIPped they are displayed in Thumbnail A 4 When you have finished viewing click the Thumbnail A tab to close the thumbnail window Click to display the currently rasterizing job Click to close ...

Page 167: ...he Job menu NOTE Wait until all pages have been displayed before opening another raster file with Thumbnail A If the job contains many pages it may take some time for the entire job to be displayed 3 When you have finished viewing click the Thumbnail A or Thumbnail B tab to close the thumbnail window Click to close the thumbnail window Click to open a full screen preview ...

Page 168: ...he window You can also display full screen previews by double clicking the page in Thumbnail A NOTE If you have edited a job using the thumbnail windows you must save the edited file before you can view full screen previews of all its pages 2 To close the full screen preview click the X button above the preview Click to close the full screen preview If scroll bar appears click arrows or empty spac...

Page 169: ...Thumbnail B NOTE You cannot create a new PostScript file in this process you must print the merged file which has references to the original PostScript files Before editing or merging raster files with the thumbnail windows make sure the source files were RIPped using the print option settings you want for the final output TO VIEW AND EDIT RASTER DATA JOBS 1 Select a raster data job in the RIP are...

Page 170: ...ritten 4 When you are finished editing click the Thumbnail A tab If you have edited the job you are prompted to save the job 5 Enter a new name and click OK The new file is now located in the RIP area ready to print If you saved the edited file with a new name the original source file remains held in the RIP area TO MERGE TWO RASTER DATA JOBS 1 In Thumbnail A display the job you want to edit The f...

Page 171: ... the screen click the empty area to the left or right of the slider bar or click the arrows To replace pages drag Thumbnail B pages on top of pages in Thumbnail A To add pages drag the pages to a new position in Thumbnail A a blue highlight appears in the new position when the pages are ready to be added Multiple levels of undo are available use Undo to undo all the way back to your first edit The...

Page 172: ...onnected to the Fiery X3e via Command WorkStation Command WorkStation LE or Fiery Spooler and one user makes changes to a Thumbnail A job not all users may see the results of those changes If you are unable to view changes in a job or if selecting a thumbnail window results in a message indicating zero pages close and restart Command WorkStation Command WorkStation LE or Fiery Spooler Using the Jo...

Page 173: ... AND SAVE EXPORT THE JOB LOG 1 Choose Show Job Log from the Fiery Spooler Window menu 2 Select All or specify a date range 3 Click OK The Job Log appears in a new browser window NOTE The Delete button appears only if you logged in as Administrator Update Print Delete Export ...

Page 174: ...Log totals are printed for all appropriate columns 6 If you logged in as Administrator you can choose Delete Job Log from the File menu or click the Delete button to clear the Job Log 7 To save the Job Log choose Export Job Log from the File menu or click the Export button 8 In the File name area enter a name for the Job Log 9 Browse to the location where you want to save the file and click Save T...

Page 175: ...nect to a different Fiery X3e using the following procedure TO CONNECT TO A DIFFERENT FIERY X3E 1 Choose Open Fiery from the File menu 2 Select the Fiery X3e in the Chooser window For information on setting up the connection to the server see the User Software Installation Guide 3 Click OK The Fiery Spooler main window appears ...

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Page 177: ...rd Letter or Legal sized paper at high speeds are common in office environments Although the image quality and output efficiency of such devices is adequate for correspondence and office memos they cannot image jobs with complex document layouts or those that require higher resolution or a large number of copies Until recently the only way around these limitations was to use traditional printing s...

Page 178: ... this manual the paper on which a job is imaged is referred to as the sheet The printed sheet is folded into something resembling a booklet with connected pages The folded sheet called a signature is then trimmed to the finished size For pages to appear in normal reading order and position in the final booklet their ordering and positioning on the sheet must differ from the normal book reading ord...

Page 179: ... The front cover of the booklet should be page 1 and the back cover of the booklet should be page 8 You can also underline each number to highlight the page orientation NOTE Printing on both sides of the sheet is called duplex printing printing on only one side of the sheet is called simplex printing Not all copiers support duplex printing and of those that do variations in implementation exist Do...

Page 180: ...placement which you can use to create a plan or sketch of how pages are placed on the sheet This plan is called a layout DocBuilder Pro frees you from the tedious and error prone process of creating accurate physical models of the imposed book in order to lay out pages With DocBuilder Pro you simply open the source file to be imposed and specify how many rows and columns of pages to image on a she...

Page 181: ...defined by a dotted line called a fold mark similarly the location of a cut is defined by a solid line called a trim mark Specialized marks also define the size and locations of margins space surrounding the page s content area gutters space between pages and bleeds extensions of content beyond a trim mark used to ensure that the printed area extends to the very edge of a trimmed page DocBuilder P...

Page 182: ...d out to accommodate the discrepancy For example if your layout places 8 pages on a sheet and the total page count in the book is 12 one of its signatures holds only 4 content pages with the rest of the space on the sheet blank If you do not want blank pages in the middle of the finished book insert blank pages intentionally for example after the cover page after the table of contents or between c...

Page 183: ...on fold line and gluing them together this is called a nested saddle The binding method you use affects the order in which pages are placed on the sheet for example the page ordering used to perfect bind a book must be different from that used to saddle stitch the same job Thus your layout must specify the method by which the finished job will be bound The choice of a binding method is determined ...

Page 184: ...e edge of each page relative to the others The result is that the edges of pages furthest from the saddle s innermost fold seem to move away from the edges of pages closest to the innermost fold As the number of pages in the saddle increases so does the amount of this shift which is known as shingling To counteract the effects of shingling illustrated in an exaggerated manner in the following figu...

Page 185: ...you change any aspect of the imposed job that is affected by creep Gang Up printing Layout is essential for defining the elements of complex print jobs such as booklets and books but it can also be useful for smaller jobs Consider for example how you might approach the task of printing business cards It is slow wasteful and expensive to print a single business card per sheet when you can repeat th...

Page 186: ...If you need to print business cards for several different clients you could perform a Gang Up Repeat printing job for each but you might still wind up wasting paper and time if the jobs do not fit easily into a simple multiple of sheets A more efficient approach is to print several jobs on a single sheet and then print that sheet as many times as required The technique of printing multiple jobs on...

Page 187: ...int one page per sheet The printer s marks indicate where to cut the paper so that the color content extends to the edge of the paper The following settings are applied for this layout Bleeds Printer s Marks trim marks and job label only Scale to Fit Gang Up Unique NOTE There are no page number restrictions for the 1 Up Full Bleed layout Appendix B Templates ...

Page 188: ...for a perfect bound book Each sheet is folded once and stacked on top of one another For more information on binding methods see page A 7 The following settings are applied for this layout Duplex Bleeds Printer s Marks fold marks trim marks and job label Scale to Fit Binding Perfect ...

Page 189: ...nal blank pages will be added if necessary Pages will be ordered in groups of four so that when folded each sheet has four sequential pages For example 4 pages 8 pages NOTE The Creep Adjustment option has no effect on this template 4 1 2 3 Sheet 1 front side Sheet 1 back side 4 1 2 3 Sheet 1 front side Sheet 1 back side 8 5 6 7 Sheet 2 front side Sheet 2 back side ...

Page 190: ...r a saddle bound book All of the sheets are folded together one inside the other For more information on binding methods see page A 7 The following settings are applied for this layout Duplex Bleeds Printer s Marks fold marks trim marks and job label Scale to Fit Binding Saddle ...

Page 191: ... any number of pages Additional blank pages will be added if necessary Pages will be ordered so that when sheets are folded and stitched together the pages will be sequential For example 4 pages 8 pages 4 1 2 3 Sheet 1 front side Sheet 1 back side 8 1 2 7 Sheet 1 front side Sheet 1 back side 6 3 4 5 Sheet 2 front side Sheet 2 back side ...

Page 192: ... three sections Although the three sections are the same width the space between each section varies so that the leftmost panel can be folded over the other two panels The following settings are applied for this layout Duplex Printer s Marks fold marks trim marks and job label only Scale to Fit Gang Up Unique ...

Page 193: ...th jobs that have six pages If the job contains more or less than six pages an error message appears The pages will be ordered as follows The 3 Up Trifold Brochure is usually folded as shown in the following illustration 3 6 2 4 Sheet 1 front side Sheet 1 back side 1 5 ...

Page 194: ... most often in the case of a four panel brochure The finished brochure unfolds to double then four times the original size The following settings are applied for this layout Duplex Printer s Marks fold marks trim marks and job label only Scale to Fit Gang Up Unique ...

Page 195: ...obs that have eight pages If the job contains more or less than eight pages an error message appears The pages will be ordered as follows The 4 Up Gate Fold is usually folded as shown in the following illustration 3 8 4 5 Sheet 1 front side Sheet 1 back side 1 6 2 7 ...

Page 196: ...printed sheet By rotating the two topmost pages the signature can be folded both horizontally and vertically and trimmed The finished booklet will have all pages in the correct order and rotation The following settings are applied for this layout Duplex Bleeds Printer s Marks fold marks trim marks and job label Scale to Fit Binding Saddle ...

Page 197: ...o folds at 90 degrees trimmed and stitched together into signatures the pages will be sequential Note that although this layout requires two folds the template applies a fold mark on the spine fold only For example 8 pages 16 pages The 4 Up Head to Head is usually folded as shown in the following illustration 8 1 2 7 Sheet 1 front side Sheet 1 back side 6 3 4 5 16 1 2 15 Sheet 1 front side Sheet 1...

Page 198: ...any panels to be folded on top of one another without stressing the folded spine The most common example is a road map The following settings are applied for this layout Duplex Printer s Marks fold marks trim marks and job label only Scale to Fit Gang Up Unique ...

Page 199: ...s that have eight pages If the job contains more or less than eight pages an error message appears The pages will be ordered as follows The 4 Up Z Fold is usually folded as shown in the following illustration 2 3 6 7 Sheet 1 front side Sheet 1 back side 4 8 5 1 ...

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Page 201: ...mes remains displayed on Command WorkStation or Command WorkStation LE even after you resolve the error There might be a brief delay while the Fiery X3e communicates the resolution of the error to the application Printing will resume and the Command WorkStation or Command WorkStation LE window will be updated after a short delay If you encounter a Fiery X3e message alerting you to check the power ...

Page 202: ...WorkStation LE Restart Command WorkStation or Command WorkStation LE or restart the computer To force an exit from Command WorkStation press Ctrl Alt Delete and use the Task Manager to close Command WorkStation If the Command WorkStation or Command WorkStation LE windows do not update or no jobs are displayed and the mouse has no effect you cannot select a job or a window use a right mouse command...

Page 203: ...ed after being sent for printing The job does not print Some printing errors may be displayed in the Print status bar When the job is in the Printed queue jobs that had a PostScript error are displayed in a light red job row Double click anywhere in the row to see the error message There are font errors If user specified fonts that are not resident on the Fiery X3e are not printing correctly in Po...

Page 204: ...ect to the Fiery X3e If users are unable to connect to the Fiery X3e or are unable to find the Fiery X3e from their workstations the network administrator may need to troubleshoot their network connections and check settings on the servers they use for printing If settings have changed it may be necessary to reconfigure the Fiery X3e For example if print servers or print queues on a Novell server ...

Page 205: ...m administrator to troubleshoot the network connection If you are unable to connect and you cannot print the Test Page check the copier printer s touch panel display Setup error messages For information on Setup error messages see the Configuration Guide If this happens Try this The copier printer is not in Standby mode The copier printer s Automatic Power Off function may have shut down the copie...

Page 206: ...t scan properly either because it is crooked or the data is corrupted Error 11 The color strips on the measurement page are inconsistent Error 12 The copier printer model being used is not supported Error 20 The measurement page cannot be scanned because the dots per inch dpi are incorrect Error 102 The grayscale strip is crooked or positioned incorrectly Error 103 The grayscale strip is positione...

Page 207: ...sheet thickness 6 5 binding offset 6 26 binding options 6 14 binding styles nested saddle 6 15 A 7 perfect 6 15 A 7 saddle stitch 6 14 A 7 bleeds printer s marks A 5 setting 6 10 C Cancel Printing command 7 5 from Command WorkStation 3 21 Cancel Processing command 3 21 Cancel RIPping command 7 5 chapters forcing 3 23 Clear command archived jobs C 4 clipping icon 6 6 6 12 clipping indicators Layout...

Page 208: ...cBuilder Pro 3 30 duplex printing copiers printers A 3 defined A 3 enabling 6 5 print options A 3 duplexing 6 5 Duplicate page command 4 6 7 16 Duplicate Job s command 7 5 E editing page content 6 21 Email Log printing 2 26 Enable Animation preference 2 28 error messages AutoCal C 6 during Setup C 5 general C 1 errors 7 4 F Fiery Spooler overview 1 9 Fiery WebTools 1 5 files temporary 6 26 Find co...

Page 209: ... stitched binding 6 23 H held jobs 7 9 Hold command 3 14 7 5 Hold queue 1 2 3 11 3 13 I icons clipping 6 6 6 12 Delete Template 6 25 Print area 7 10 RIP area 7 9 Save Template 6 25 Spool area 7 8 importing jobs 3 10 imposing jobs 5 3 imposition data and temporary files 6 26 page reordering 6 18 saving 6 27 saving settings as template 6 25 settings 6 25 templates folder 2 28 Imposition Template Pat...

Page 210: ...quirements 1 5 diagram 1 4 monitoring 3 7 overview 1 2 status indicators 2 10 job icons Print area 7 10 RIP area 7 9 Spool area 7 8 Job label date 6 8 defined 6 8 A 5 job name 6 8 sheet information 6 8 time 6 8 Job Log displaying 7 19 exporting to a file 3 31 panel 2 7 3 30 printing 2 26 3 31 using 7 18 viewing printed jobs 7 4 Job menu commands 7 4 job name 6 8 Job Properties dialog box 3 25 Job ...

Page 211: ...23 Mixed Page mode 5 7 6 1 6 8 6 10 6 11 6 13 monitoring jobs 3 7 monitoring servers 2 12 multiple servers balancing load between 3 20 monitoring 2 12 working with 3 20 N nested saddle 6 15 A 7 newlink PrintPages 2 24 Notes fields 1 6 1 7 3 15 3 17 O offsetting pages 6 13 Operator password 3 5 7 1 operator controlled environment setting up 1 2 orientation setting 6 5 Override Print Settings comman...

Page 212: ...tions mixed media 3 23 Print Pages command 2 24 Print queue 1 2 3 11 3 13 print requirements communicating 1 5 print settings Create Master option 3 24 to 3 25 overriding 3 15 Use Master option 3 24 3 26 printed jobs 7 3 Printed Jobs panel 2 6 3 7 Printed queue 7 10 printer job icon 7 8 Printer Control Language PCL xiv printer fonts see fonts printer s marks bleeds A 5 customizing 6 9 date 6 8 def...

Page 213: ...nd 7 5 reordering pages automatically A 8 layout mode 6 18 Resume Printing command 3 21 right click menus see context sensitive menus RIP and Hold command 1 5 7 5 RIP area 7 9 RIP defined xv RIPped jobs 7 3 rotating pages 6 22 rows clipping of content area 6 6 layout setting 6 6 scaling 6 11 selecting number in layout 6 7 Rows menu 6 7 S saddle defined 6 14 A 7 saddle stitch binding characteristic...

Page 214: ...Adjustment 6 5 Duplex 6 5 Orientation 6 5 Size 6 4 sheet size setting 6 4 shingling A 8 Show Animations preference 2 29 Show Import Options Dialog preference 2 29 signature A 2 simplex printing A 3 slot 6 11 sorting jobs 3 8 source file 7 15 spine A 7 Spool area 7 8 spooled jobs icons 7 8 spooling defined xv in job flow 1 3 status bars Print 7 3 RIP 7 3 Spool 7 3 status indicators defined 2 10 ste...

Page 215: ... 6 8 A 5 troubleshooting Command WorkStation hangs C 2 Command WorkStation LE hangs C 2 general guidelines C 2 slow redraw 5 8 unexpected printing results C 3 users are unable to connect to the printer C 4 U Undo command 4 6 7 16 undo in editing thumbnail views 4 11 7 17 Units preference 2 28 2 29 units setting 2 28 Use Master option 3 24 3 26 V variable data printing 3 24 View menu 5 7 5 9 view m...

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