REPORTING SAFETY DEFECTS IN THE UNITED STATES
If you believe that your vehicle has a defect that could cause a crash or
cause injury or death, you should immediately inform the National Highway
Traffic Safety Administration (NHTSA) in addition to notifying FCA US LLC
.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign
.
However, NHTSA cannot become involved in indi-
vidual problems between you, your authorized dealer or FCA US LLC
.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www
or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE
.
, West
Building, Washington, D
.
C
.
20590
.
You can also obtain other information
about motor vehicle safety from http://www
In Canada
If you believe that your vehicle has a safety defect, you should contact the
Customer Service Department immediately
.
Canadian customers who wish
to report a safety defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www
French Canadian customers who wish to report a safety defect to the
Canadian government should contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at 1-800-333-0510 or go to
http://www
CUSTOMER ASSISTANCE
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