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Troubleshooting
Display Settings
If your TV image appears out of proportion or stretched you may
need to change the Display Resolution, Aspect Ratio and Display
Mode. Go to Main Menu > Manage > Settings > Audio & Visual.
Cabling and TV
•
Make sure the power supply unit is correctly connected
(Page 14), and there is power available at the wall power point.
•
Check that the AV connections are secure and, if needed, try
another connection mode (Page 14).
•
Make sure the TV is set to the right AV input source and mode
(Page 14).
Power cycle
•
If you are having issues sometimes a box restart is all that’s
needed. You can restart at Menu > Manage > Settings > Device
Info > Options > Fetch Box restart.
•
If your menu isn’t working try turning the power to the box off
for 10 seconds before turning it back on.
If you’re having trouble getting your Fetch Mini to work
check some of the tips below before you contact your
Provider for help.
