Please maintain HiMESO™ properly and keep it in the best working condition
· After each use, please clean the cover and the slots inside of the device thoroughly with
a clean cloth or towel, and wipe them dry.
· Please wipe the charging base with a soft cloth or towel.
· After finishing the Nano Meso Mode and Phototherapy Mode, please remove the cartridge
with serum and clean the Cartridge with serum installation slot.
· Please do not use cleaning products containing alcohol, gasoline, or acetone to clean the
device. These substances may irritate the skin.
· Please do not place HiMESO™ in an acidic or alkaline liquid.
· Please do not put HiMESO™ in a dishwasher, microwave oven or high-pressure container,
otherwise it may cause an accident or cause injury.
· Please do not wash the HiMESO™ device with water.
· The device must not be immersed in water.
· Please avoid exposure to high temperatures, moisture, heavy pressure and impact.
· Please keep the product out of reach of children to prevent accidents.
· Please do not use it near electrical appliances such as TVs and radios.
· Please do not use while the product is charging.
· Please charge HiMESO™ when it is in a low battery state to extend the battery life.
· Please use the original charging dock and charging cable of HiMESO™.
· Please do not disassemble, modify or repair the device by yourself.
· Please use the product only for the specific purposes described in this manual.
Maintenance
Frequently Asked Questions
The most frequently asked questions about HiMESO™ are listed below.If you cannot find
proper answers, please call the customer service hotline for more information.
The indicator light of HiMESO™ does pulse in the breathing rhythm after the charger is
connected
The battery is completely depleted and it can take a few minutes to recognize the charger.
The HiMESO™ device is not properly placed in the charging base.
HiMESO™ does not respond after pressing the function mode button
Cannot switch to other modes
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The device is turned off.Please press and hold the power button for 1.5 seconds to turn on
the device.
The battery is depleted.Please charge the device.
The microprocessor has a temporary malfunction.Please connect the charging cable to
restore its function.
Please ensure that the buttons and fingers are clean and try again.
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The HiMESO™ charging cable connector or power charger are not connected properly.
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If the device cannot switch during use, there may be residual essence in the device. Please
put it in a ventilated place to dry for one to two days before trying again.
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