Frequently Asked Ques�ons
Following is a list of the most commonly asked ques�ons about Ada Pro . If you are unable to find the answer
to your ques�on on this list, please call our customer service hotline for more informa�on.
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The ba�ery is completely exhausted and requires to be charged for a few minutes before it shows the light
indicator again.
The light indicator of Ada Pro does not flash anymore when the charger is connected?
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The device is not placed ver�cally into the wireless charging dock.
·
The DC charging plug or the power plug are not connected.
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The self-lock mode is enabled, simultaneously press the “Cleansing bu�on” and the “Massage bu�on” for
2 seconds to disable the self-lock mode.
Ada Pro doesn’t respond when the buttons are pressed?
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The internal temperature of the device too high, and the device entered the temperature protec�on mode.
Before trying again, please place the device aside for a period of �me un�l the temperature dropped back
to room temperature.
·
The ba�ery is empty, please charge the device.
·
The microprocessor encountered a brief opera�onal error. Please connect the charging cable and place the
device on the wireless charging dock to reset the device to its ini�al state.
·
The ba�ery level is low or exhausted, please charge the ba�ery.
After initiating the heating or cooling mode, the dual-temp head doesn’t change its temperature?
·
The microprocessor encountered a brief opera�onal error. Please connect the charging cable and place the
device on the wireless charging dock to reset the device to its ini�al state.
·
If the outside temperature is extremely hot or cold, it may affect the hea�ng or cooling func�ons of the
product. It is recommended to use the device at a suitable temperature (between 5°Cand 28°C).
·
Discon�nue use immediately. Although the silicone of Ada Pro is highly durable, it may degrade under certain
condi�ons of non-normal use. Consult this manual’s “Maintenance” sec�on for how to prevent this.
The silicone bristles of Ada Pro have degraded to a sticky or bubbly texture?
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Descrip�on of modes:
1. Press the “Hea�ng bu�on” to start the hea�ng mode of Ada Pro . The indicator light will con�nuously fade
from dark to bright to indicate the mode has started, and the dual-temp head will begin to heat-up. Press
the bu�on again to disable the hea�ng func�on.
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