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6

TROUBLESHOOTING

STORAGE & CLEANING

PRODUCT REGISTRATION / WORLDWIDE WARRANTY

Problem

Possible cause

Solution

No glowing ‘blue’ Power on LED

Machine not switched on

Switch on machine at right rear side and at wall 

socket. Press power standby button

Pouch does not completely seal 

the item

Item may be too thick to laminate

Maximum document thickness equals .03". Pass 

through laminator a second time

Pouch is lost in the machine

Pouch is jammed

Machine will automatically reverse the document. 
If jam is not completely cleared Reverse button 
will blink/flash. Press and hold reverse button 
while pulling on pouch to completely remove 
pouch.

Pouch was inserted open end first

Pouch was not centered on entry

Pouch was not straight upon entry

Empty pouch was used

Damaged rollers or adhesive on rollers

Pouch is damaged after lamination Damaged rollers or adhesive on rollers

Pass cleaning sheets through the machine to test 

and clean rollers

Turning off the Machine – If the top power button is pushed, the machine will go into cool-down mode. The heaters will turn off, but the 
rollers will still run until the unit reaches the desired temperature to turn off completely. This functionality reduces long term wear and tear 
to the unit. Unplug the machine at the wall. The outside of the machine can be cleaned with a damp cloth. Do not use solvents or flammable 
materials to polish the machine. Cleaning sheets can be purchased for use with the machine. When the machine is warm – run the sheets 
through the machine to clean any residue off the rollers. For optimum performance, it is recommended that cleaning sheets are used with 
the machine regularly. (Cleaning sheet order code #5320603).

Thank you for purchasing a Fellowes product. Please visit www.fellowes.com/register to register your product and benefit from product 
news, feedback and offers. Product details can be found listed on the rating plate positioned on the rear side or underside of the 
machine. Fellowes warrants all parts of the laminator to be free of defects in material and workmanship for 2 years from the date 
of purchase by the original consumer. If any part is found to be defective during warranty period, your sole and exclusive remedy 
will be repair or replacement, at Fellowes’ option and expense, of the defective part. This warranty does not apply in cases of abuse, 
mishandling or unauthorised repair. Any implied warranty, including that of merchantability or fitness for particular purpose, is hereby 
limited in duration to the appropriate warranty period set forth above. In no event shall Fellowes be liable for any consequential 
damages attributable to this product. This warranty gives you specific legal rights. You may have other legal rights that vary from this 
warranty. The duration, terms and conditions of this warranty are valid worldwide, except where different limitations, restrictions or 
conditions may be required by local law. For more details or to obtain services under this warranty, please contact Fellowes or your 
dealer.

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Customer Service...   

 www.fellowes.com

Always call Fellowes before contacting your place of purchase, see the rear cover for contact details.
Consider registering your machine at www.fellowes.com/register to receive updates and additional information.

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