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A. Handle    
B. Shredder head
C. Bin

ENGLISH

Model W11C

Will shred:

  Paper, plastic credit cards and staples

Will not shred:

  Unopened junk mail, continuous forms, adhesive labels, transparencies, 

newspaper, CD/DVDs, cardboard, paper clips, laminates, file folders, X-rays or plastic other 
than noted above

Paper shred size:

   

Cross-Cut ..................................................................5/32 in. x 1-3/8 in. (4mm x 35mm)

Maximum:

   

Sheets per pass ........................................................................................................... 11* 
Cards per pass ............................................................................................................... 1* 
Paper width .................................................................................................9 in. (229mm) 
* 8.5 in. x11 in., 20lb., (75g)

 

paper at 120V/60 Hz, 5Amps heavier paper, humidity or 

other than rated voltage may reduce capacity. Maximum recommended daily usage 
rates: 100 sheets; 5 credit cards.  

Easy emptying

KEY

G. Control switch
  I  1. Auto-On
  O  2. OFF 
   R  3. Reverse

D. See safety instructions
E. Paper/Credit card entry
F.  Safety Lock

To set lock, push 
down and slide

A.

D.
E.

B.

C.

F.
G.

CAPABILITIES

IMPORTANT SAFETY INSTRUCTIONS — Read Before Using!

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•  Operation, maintenance, and service requirements are covered in the instruction 

manual. Read the entire instruction manual before operating shredders.

•  Keep away from children and pets. Keep hands away from paper entry. Always 

set to off or unplug when not in use.

•  Keep foreign objects – gloves, jewelry, clothing, hair, etc. – away from shredder 

openings. If object enters top opening, switch to Reverse (R) to back out object.

•  Never use aerosol products, petroleum based lubricants or other flammable 

products on or near shredder. Do not use canned air on shredder.

•  Do not use if damaged or defective. Do not disassemble shredder. 

Do not place near or over heat source or water.

•  Avoid touching exposed cutting blades under shredder head.
•  Shredder must be plugged into a properly grounded wall outlet or socket of the 

voltage and amperage designated on the label. The grounded outlet or socket 
must be installed near the equipment and easily accessible. Energy converters, 
transformers, or extension cords should not be used with this product.

•  FIRE HAZARD – Do NOT shred greeting cards with sound chips or batteries.
•  For indoor use only.
•  Unplug shredder before cleaning or servicing. 

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3

Safety Lock prevents accidental operation.               To set, wait for shredding to stop, push black button down and slide towards front of shredder. 

              To unlock push black button down and slide toward back of shredder. For greater safety, always unplug shredder after use.

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Continuous operation: 

Up to 5 minutes maximum

NOTE:

 Shredder runs briefly 

after each pass to clear entry. 

Continuous operation beyond 

5 minutes will trigger 

20-minute cool down period.

BASIC SHREDDING OPERATION

TROUBLESHOOTING

LIMITED PRODUCT WARRANTY

Limited Warranty:  Fellowes, Inc. (“Fellowes”) warrants the parts of the machine to be free of 
defects in material and workmanship and provides service and support for 1 year from the date of 
purchase by the original consumer.  Fellowes warrants the cutting blades of the machine to be free 
from defects in material and workmanship for 3 years from the date of purchase by the original 
consumer. If any part is found to be defective during the warranty period, your sole and exclusive 
remedy will be repair or replacement, at Fellowes’ option and expense, of the defective part. This 
warranty does not apply in cases of abuse, mishandling, failure to comply with product usage 
standards, shredder operation using an improper power supply (other than listed on the label), or 
unauthorized repair. Fellowes reserves the right to charge the consumers for any additional costs 

incurred by Fellowes to provide parts or services outside of the country where the shredder is initially 
sold by an authorized reseller. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY 
OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE 
WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable for any consequential 
or incidental damages attributable to this product. This warranty gives you specific legal rights. 
The duration, terms, and conditions of this warranty are valid worldwide, except where different 
limitations, restrictions, or conditions may be required by local law. For more details or to obtain 
service under this warranty, please contact us or your dealer.

PRODUCT MAINTENANCE

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*Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250

FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE

Set to Reverse (R) 

2-3 seconds

* Apply  oil 

across entry 

Set to Off (O)

2

1

3

All cross-cut shredders require oil for peak 
performance. If not oiled, a machine may 
experience diminished sheet capacity, intrusive 
noise when shredding and could ultimately 
stop running. To avoid these problems, we 
recommend you oil your shredder each time 
you empty your waste bin.

OILING SHREDDER 

PAPER/CARD 

Set to Auto-On (I)

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2

3

5

Alternate slowly back and forth

Set to Reverse (R) 

for 2-3 seconds

Set to Off (O) 

and unplug

Gently pull uncut 

paper from paper 

entry. Plug in.

1

4

3

2

Set to Auto-On (I) and 

resume shredding

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Paper jam:

 Set to Off (O), remove shredder head and empty bin. Replace bin and follow the procedures below.

Feed paper/card  

straight into paper 

entry and release

When finished shredding 

set to OFF ( )

Shredder doesn’t start:

Make sure head is on basket correctly
Wait 20 minutes for motor to cool down
Remove and empty basket

Make sure safety lock is in unlock 

position

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