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Model C-420C

Model C 420C

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Should you choose to disable 
the system, press and hold 
the bulldog and reverse (    )
key at the same time

DISABLING THE FEATURE

Once disabled, the blue 
Auto light is no longer 
illuminated (To re-engage, 
repeat step 1)

Shredding can continue with
the system disabled, however
a paper jam may occur with
too many sheets

If jam occurs, press and 
hold forward (    ) key until 
the document is completely
through the shredder

If not cleared, press
reverse (    ) briefly 
(repeat steps 4 and 5 
until shredded)

REFILLING THE OIL

Low oil indicator will
signal when your reservoir
needs refilling

Once refilled, automatic 
oiling will resume

Lift CD flap to clearly 
see cutters

Press the bulldog and
forward keys at the
same time

CLEARING THE OIL NOZZLES

Oil will spray out of the
nozzles confirming that they
are working properly

DISABLING THE FEATURE

Should the SafeSense

®

indicator stay lit without
touching the opening

The shredder will simulate 
a jam and SafeSense

®

 will 

need to be deactivated

To deactivate, shift override
switch to the “not active“ 
position

Once deactivated, the 
indicator will flash and
the SafeSense

®

feature

will not function

To clear paper, press 
and hold forward key
until paper is shredded

Once the paper is cleared, 
reactivate the SafeSense

®

feature (To re-engage,
see Operations)

If steps 4 and 5 do not clear
jam, reverse paper all the 
way out, remove several
sheets and refeed

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AUTO

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  • All cross-cut shredders require oil for peak performance.  If not oiled, a machine may experience   

diminished sheet capacity, intrusive noise when shredding and could ultimately stop running. We    
  recommend that you refill the Auto Oil reservoir as instructed to avoid performance problems.  

 • 

If 

shipping shredder, oil must be drained. Open oil reservoir, pull out basket to access oil drain plug. 

 Holding suitable container under drain, remove plug and let oil drain out. Replace plug.

ADVANCED PRODUCT FEATURE MAINTENANCE AND TROUBLESHOOTING

JAM PROOF SYSTEM

Eliminates frustrating jams by preventing overloads and powering through misfed paper.

AUTO OIL

Automatically oils the cutters to enhance performance and extend shredder life.

SAFESENSE

®

TECHNOLOGY 

Stops shredder immediately when hands are too close to the opening.

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To maintain shredder 
performance, refill oil 
reservoir with up to 12
oz. (355 ml.) of shredder 
oil (Fellowes 35250)

TO CLEAN THE SENSORS

Lift CD flap.

Locate Auto-start 
infared sensor.

CLEANING AUTO-START INFRARED SENSORS

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BASIC PRODUCT MAINTENANCE AND TROUBLESHOOTING

ACCESSORIES

Maintenance is an important part of protecting your investment.  Don’t forget oil and shredder bags. 

• C-420C Shredder plastic bag – #3605801

• Shredder oil – #35250

Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to run
even if there is no paper present 

(Note: two paper detection sensors are located in the center of the paper entry)

.

Dip cotton swab in
rubbing alcohol.

Using cotton swab, wipe
away any contamination
from the paper sensors.

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PREVENTIVE MAINTENANCE

• Run shredder once a day in reverse for 15 seconds to clear cutters

• Empty wastebasket when bin full indicator light is illuminated using bag # 3605801

PROBLEM STILL NOT SOLVED?

Fellowes is committed to giving our customers the support and service they deserve. That is why we offer several options for you to find technical information, step-by-step 
assistance and personal attention.

www.fellowes.com

 features an extensive on-line support section with a number of self-service options

• Our customer service professionals are dedicated to resolve any of your issues

Go to Support Section at www.fellowes.com or see back page of manual for useful telephone numbers.

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Summary of Contents for Powershred C-420C

Page 1: ... 800 33 11 77 Canada 1 800 665 4339 Europe 00 800 1810 1810 Mexico 1 800 234 1185 United States 1 800 955 0959 Fellowes Australia 61 3 8336 9700 Benelux 31 0 76 523 2090 Canada 1 905 475 6320 Deutschland 49 0 5131 49770 Espana 34 91 748 05 01 France 33 0 1 30 06 86 80 Italia 39 071 730041 Japan 81 0 3 5496 2401 Korea 82 0 2 3462 2844 Malaysia 60 0 35122 1231 Polska 48 22 771 47 40 Singapore 65 622...

Page 2: ...urant la période de garantie votre seul et unique recours sera la réparation ou le remplacement de la pièce à la discrétion et aux frais de Fellowes Cette garantie ne couvre pas les cas d utilisation abusive d utilisation incorrecte ou de réparation non autorisée TOUTE GARANTIE IMPLICITE Y COMPRIS CELLE DE QUALITÉ MARCHANDE g p OU D ADAPTATION À UNE UTILISATION PARTICULIÈRE SE LIMITE PAR LA PRÉSEN...

Page 3: ... rated voltage may reduce capacity Recommended daily usage rates 10 000 sheets per day 500 credit cards 50 CDs 24 26 sheets per pass Fellowes SafeSense shredders are designed to be operated in home and office environments ranging between 50 80 degrees Fahrenheit 10 26 degrees Celsius and 40 80 relative humidity CAPABILITIES A SafeSense Technology B Paper entry C CD Card entry D Door E Casters F Se...

Page 4: ...ily usage rates 10 000 sheets per day 500 credit cards 50 CDs 24 26 sheets per pass Fellowes SafeSense shredders are designed to be operated in home and office environments ranging between 50 80 degrees Fahrenheit 10 26 degrees Celsius and 40 80 relative humidity CAPABILITIES A SafeSense Technology B Paper entry C CD Card entry D Door E Casters F See safety instructions G Disconnect power switch H...

Page 5: ...If shipping shredder oil must be drained Open oil reservoir pull out basket to access oil drain plug Holding suitable container under drain remove plug and let oil drain out Replace plug ADVANCED PRODUCT FEATURE MAINTENANCE AND TROUBLESHOOTING JAM PROOF SYSTEM Eliminates frustrating jams by preventing overloads and powering through misfed paper AUTO OIL Automatically oils the cutters to enhance pe...

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