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ENGLISH

Models C-380/C-380C

Paper entry

Card/CD entry 

Bin

Casters

Door

Pocket for manual and oil

CD flap

CAPABILITIES

Will shred:

  Paper, credit cards, CD/DVDs, staples and small

paper clips

Will not shred:

  Adhesive labels, transparencies, newspaper, 

cardboard, large paper clips, laminates or plastic other than
noted above

Paper shred size:

  

Strip-Cut ................................................................... 7/32”  (5.8mm)
Confetti-Cut .......................................5/32” x 1-1/8” (3.9 x 30mm)

Maximum:

  

Sheets per pass (Strip-Cut) ......................................................26-28*
Sheets per day (Strip-Cut) .......................................................14,000
Sheets per pass (Confetti-Cut) .................................................14-16*
Sheets per day (Confetti-Cut) ....................................................7,000
Cards/CDs per pass .........................................................................1
Cards/CDs per day ........................................................................10
Paper width ..................................................................15” (380mm)

* 20lbs., 8.5”x11” paper at 120v, 60Hz, 

10 Amps

; heavier paper, humidity 

or other than rated voltage may reduce capacity.

IMPORTANT SAFETY INSTRUCTIONS — Read Before Using!

•  Keep away from children and pets. Always set to

Off (O) or unplug when not in use.

•  Keep foreign objects – gloves, jewelry, clothing, hair, 

etc.–  away from shredder openings. If object enters top 
opening, switch to Reverse (R) to back out object.

•  Never use aerosol, petroleum-based or other flammable 

products on or near shredder. Do not use canned air on 
shredder.

•  Do not use if damaged or defective. Do not open 

shredder head. Do not place near or over heat or water 
source.

•  Avoid touching exposed blades under Confetti-Cut shredder head.

•  Use only designated entry for cards/CDs. Keep finger away from 

CD hole.

2

Shredder head

Turbo Jam Release Button

Standby (green)

Reverse (R)

Off (O)

Auto-On (I)

Door open 

(red)

Bin full 

(red)

Paper jam 

(red)

Control panel

WARRANTY

LIMITED WARRANTY Fellowes, Inc. (“Fellowes”) warrants the cutting blades of the 

machine to be free from defects in material and workmanship for 20 years from 

the date of purchase by the original consumer. Fellowes warrants all other parts 

of the machine to be free of defects in material and workmanship for 2 year from 

the date of purchase by the original consumer. If any part is found to be defective 

during the warranty period, your sole and exclusive remedy will be repair or 

replacement, at Fellowes’ option and expense, of the defective part.

This warranty does not apply in cases of abuse, mishandling, or unauthorized 

repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR 

FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE 

APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be 

liable for any consequential or incidental damages attributable to this product.

This warranty gives you specific legal rights. The duration, terms, and conditions of 

this warranty are valid worldwide, except where different limitations, restrictions, 

or conditions may be required by local law.

For more details or to obtain service under this warranty, please contact us or 

your dealer.

OPERATION

TROUBLESHOOTING

Set to Off (O) 

and plug in

Set to Off (O)

Press Auto-On (I)

Press Auto-On (I)

Feed into paper entry 

and release

Hold card/CD

at edge

Feed into card/CD 

entry and release

*Apply oil

across entry 

Press Auto-On (I)

Press and hold

*Only use a non-aerosol vegetable oil in long nozzle container such 
as Fellowes #35250

Shred one sheet

Press and hold Reverse 

(R) 2-3 seconds

Confetti-Cut and Strip-Cut:

  Run regularly in reverse for 

one minute

Confetti-Cut only:

Lubricate when bin is full, or 
immediately, if:
• Capacity decreases
•  Motor sounds different, or 

shredder stops running 

To purchase supplies, contact Fellowes at the appropriate location listed on the back page of this instruction manual, or visit us at 
www.fellowes.com.

Shredder comes ready to use. Insert waste bag (Fellowes #36055) for easy disposal.

Indicator lights:

Open CD flap

PAPER

CARD/CD

 

 Make sure door is

  

tightly 

closed

 

 Paper Jam

  

Remove 

and

  

empty 

bin

SUPPLIES

MAINTENANCE

Follow oiling procedure below and repeat twice.

Pull several sheets

of uncut paper

from entry

Paper jam: 

Set to Off (O) and empty bin. Replace bin, close door, and follow any or all of the below procedures.

3

Press and hold 

Reverse (R) for 1 

second

Press and hold 

Turbo Jam 

Release Button

Remove all uncut 

paper from entry

Press and hold 

Reverse (R) for

1 second

Press and hold 

Turbo Jam 

Release Button

Press and hold Turbo Jam 

Release Button. Repeat 

procedure if still in jam mode.

Strip Cut:

Confetti-Cut:

Press and hold Turbo 

Jam Release Button

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