TROUBLESHOOTING
LIMITED WARRANTY
Fellowes, Inc. warrants the cutting cylinders of the
machine to be free from defects in material and
workmanship for 3 years from the date of purchase
by the original consumer. Fellowes warrants all
other parts of the machine to be free of defects in
material and workmanship for 1 year from the date
of purchase by the original consumer. If any part
is found to be defective during the warranty
period, your sole and exclusive remedy will be
repair or replacement, at Fellowes’ option and
expense, of the defective part.
This warranty does not apply in cases of abuse,
mishandling or unauthorized repair. ANY IMPLIED
WARRANTY, INCLUDING THAT OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IS HEREBY LIMITED IN
DURATION TO THE APPROPRIATE WARRANTY
PERIOD SET FORTH ABOVE. IN NO EVENT
SHALL FELLOWES BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES
ATTRIBUTABLE TO THIS PRODUCT. This warranty
gives you specific legal rights. You may have other
legal rights that vary from this warranty. The
duration, terms and conditions of this warranty are
valid worldwide, except where different limitations,
restrictions or conditions may be required by local
law. For more details or to obtain service under this
warranty, please see below.
Fellowes offers toll free consumer service in the
following regions: United States, Canada, Mexico,
Australia, and Europe. Residents in these regions
should contact the appropriate Consumer Helpline
located on the back of this manual.
If you are unable to access the Consumer Helpline
from your calling area, call the nearest Fellowes
location, also listed on the back of this manual. You
may also contact your local dealer, contact us
online at www.fellowes.com or write to us at:
Fellowes, Inc.
ATTN: Customer Service
1789 Norwood Avenue
Itasca, IL 60143
USA
a. Shredder is not plugged in.
b. Power switch is in the OFF
position. Move switch to AUTO
position.
c. Shredder is jammed. See
"Clearing a Jam" section.
d. Shredder has exceeded the
maximum run time and requires a
"cool-down" time. See "Product
Usage Guide" on front panel.
e. Shredder is not assembled
properly. See "Assembly."
f. Safety tab may be broken. Turn
shredder head around and lower
back onto basket to use back-up
safety tab on other side of
basket. (see assembly)
a. Shredder has exceeded the
maximum run time and requires a
"cool-down" time. See "Product
Usage Guide" on front panel.
b. Shredder is jammed. See
"OPERATION - Clearing a Jam."
a. A small piece of paper may be
blocking the auto-start sensor of
this shredder. Move the power
switch to the OFF position and
unplug the shredder. Turn
shredder over and use a toothpick
(from the underside of the unit)
to clear the paper blockage at the
auto-start sensor (center) location.
a. A small piece of paper may be
causing the auto-start feature to
run continuously. Move the power
switch to the OFF position and
unplug the shredder. Use a
toothpick (from the top of the
unit) to clear the paper blockage
at the auto-start sensor (center)
location.
a. This is normal. The shredder runs
a few seconds longer than the
paper in order to keep the cutters
clear of paper particles and reduce
the chances of a jam.
Shredder will not
operate.
Shredder suddenly
stops while
shredding.
Shredder operates
only in REVERSE.
Shredder runs
continuously when
in AUTO.
Shredder runs for a
few seconds after
the paper has
cleared the cutters.
© 2002 Fellowes Printed in China. Form No. 30068
