5
TROUBLESHOOTING
Symptom
Cause
Solution
Shredder will
not operate.
1. Shredder is not plugged
in.
2. Power switch is in the
OFF (O) position.
3. Shredder is jammed due
to excessive paper (see
Product Usage Guide).
4. Shredder has exceeded
the maximum run time
and has entered the
cool down period (see
Product Usage Guide).
1. Plug in shredder.
2. Move power switch to AUTO (I) position.
3. Ensure wastebasket is empty then move power switch to REVERSE (R) position.
This will reverse the jammed paper out of the shredder. If the shredder jams in
reverse, move to AUTO (I), depress the manual forward button
, and allow to
run for 5 seconds. If jam does not clear, move switch to REVERSE (R) again and
allow to run for 5 seconds. Repeat this process until jam is cleared. If necessary,
turn off the shredder and use care to grasp the paper and carefully pull out to
clear jam. Once cleared move power switch to AUTO (I) to continue shredding.
4. Move power switch to OFF (O) and allow shredder motor to cool down for a
minimum of 15 minutes.
Shredder
suddenly
stops whilst
shredding.
1. Shredder has exceeded
the maximum run time
and has entered the
cool down period (see
Product Usage Guide).
2. Shredder is jammed due
to excessive paper (see
Product Usage Guide).
1. Move power switch to OFF (O) and allow shredder motor to cool down for a
minimum of 15 minutes.
2. Ensure wastebasket is empty then move power switch to REVERSE (R) position.
This will reverse the jammed paper out of the shredder. If the shredder jams in
reverse, move to AUTO (I), depress the manual forward button
, and allow to
run for 5 seconds. If jam does not clear, move switch to REVERSE (R) again and
allow to run for 5 seconds. Repeat this process until jam is cleared. If necessary,
turn off the shredder and use care to grasp the paper and carefully pull out to
clear jam. Once cleared move power switch to AUTO (I) to continue shredding.
Shredder only
operates in
REVERSE (R).
1. A small piece of paper
may be blocking the
auto-start sensor.
1. Move the power switch to AUTO (I) and depress the manual forward button
for 5 seconds to clear paper blockage.
Shredder runs
continuously
when in AUTO
(I).
1. The basket may be full
of shredded particles.
2. A small piece of paper
may be causing the
auto-start feature to run
continuously.
1. Lift shredder head and empty basket contents. Replace shredder head into posi-
tion on basket.
2. Move the power switch to AUTO (I) and depress the manual forward button
for 5 seconds to clear paper blockage.
LIMITED WARRANTY
Fellowes, Inc. (“Fellowes”) warrants the cutting blades of the machine to be free from defects in material and workmanship for 3
years from the date of purchase by the original consumer. Fellowes warrants all other parts of the machine to be free of defects in
material and workmanship for 1 year from the date of purchase by the original consumer. If any part is found to be defective during
the warrant period, your sole and exclusive remedy will be repair or replacement, at Fellowes’ option and expense, of the defective
part.
This warranty does not apply in cases of abuse, mishandling or unauthorised repair. ANY IMPLIED WARRANTY, INCLUDING
THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE
APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable for any consequential or inciden-
tal damages attributable to this product. This warranty gives you specific legal rights. You may have other legal rights that vary. The
duration, terms and conditions of this warranty are valid worldwide, except where different limitations, restrictions or conditions may
be required by local law.
For more details or to obtain service under this warranty, please contact:
EUROPEAN CONSUMER HELPLINE
00 800 1810 1810
(Accessible via most major telephone networks)
OR the nearest Fellowes location listed on the back page of this user manual.
Warrantor: Fellowes, Inc.
