6
Customer Service
Fellowes offers a
t o l l - f ree help line
for customers living in the United States, Canada,
Mexico and Australia. If you live outside these regions or are otherwise unable to use our
help line, please call the Fellowes location nearest you, send a letter or email, or contact
your local dealer. All of our customer service phone numbers and other points of contact
are listed on the back of this manual.
Limited Warranty
Fellowes, Inc. warrants the cutting cylinders of the machine to be free from defects in
material and workmanship for
3 years
from the date of purchase by the original con-
sumer. Fellowes warrants all other parts of the machine to be free of defects in material
and workmanship for
1 year
from the date of purchase by the original consumer. If any
part is found to be defective during the warranty period, your sole and exclusive remedy
will be repair or replacement, at Fellowes’ option and expense, of the defective part.
This warranty does not apply in cases of abuse, mishandling or unauthorised repair. ANY
IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WAR-
RANTY PERIOD SET FORTH ABOVE. IN NO EVENT SHALL FELLOWES BE LIABLE FOR
ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ATTRIBUTABLE TO THIS PRODUCT.
This warranty gives you specific legal rights. You may have other legal rights that vary. The
duration, terms and conditions of this warranty are valid worldwide, except where different
limitations, restrictions or conditions may be required by local law.
For more details or to obtain service under this warranty, please contact us (see back
cover) or your dealer.
Summary of Contents for OD500C
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