Fellowes HS-400 User Manual Download Page 2

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Models HS-400

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Models

Models

Models HS-400

Paper entry

Door

CAPABILITIES

Will shred:

  Paper

Will not shred:

  Adhesive labels, transparencies, newspaper,

credit cards, cardboard, paper clips, staples, laminates or plastic other 
than noted above.

Paper shred size:

 

High Security Cross-Cut........................1/25” x 3/16” (1 x 4.7 mm)

Maximum:

 

Sheets per pass ............................................................................. 4*
Sheets per day .........................................................................2,500
Paper entry width...................................................9 1/2” (241 mm)

* 20lbs.,  8.5”x11”  paper at 120v, 60Hz, 

2.6 Amps

; heavier paper, 

humidity or other than rated voltage may reduce capacity. Recommended 
daily usage rates: 2,500 sheets per day.

IMPORTANT SAFETY INSTRUCTIONS — Read Before Using!

•  Keep away from children and pets. Keep hands 

away from paper entry. Always set to
Off (O) or unplug when not in use.

•  Keep foreign objects – gloves, jewelry, clothing,

hair, etc.–  away from shredder openings. If
object enters top opening, switch to Reverse (R)
to back out object.

•  Never use aerosol, petroleum-based or other flammable 

products on or near shredder. Do not use canned air
on shredder.

•  Do not use if damaged or defective. Do not open

shredder head. Do not place near or over heat or 
water source.

•   4 sheets per pass to avoid jams.

• Avoid touching exposed blades under High Security Cross-Cut 

shredder head.

• Make sure shredder gets suffi cient ventilation (ventilating grills

must be kept free).

Bin

2

Shredder head

Control panel

See safety instructions below

WARRANTY

LIMITED WARRANTY Fellowes, Inc. (“Fellowes”) warrants the cutting blades of the 

machine to be free from defects in material and workmanship for

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 5 

years from 

the date of purchase by the original consumer. Fellowes warrants all other parts 

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of the machine to be free of defects in material and workmanship for 2 year from 

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the date of purchase by the original consumer. If any part is found to be defective 

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during the warranty period, your sole and exclusive remedy will be repair or 

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replacement, at Fellowes’ option and expense, of the defective part.

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This warranty does not apply in cases of abuse, mishandling, or unauthorized 

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repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY  OR 

FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE 

APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be 

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liable for any consequential or incidental damages attributable to this product.

This warranty gives you specific legal rights. The duration, terms, and conditions of

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this warranty are valid worldwide, except where different limitations, restrictions, 

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or conditions may be required by local law.

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For more details or to obtain service under this warranty, please contact us or

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your dealer.

OPERATION

TROUBLESHOOTING

Set to Off (O)

and plug in

Set to Off (O)

Press Auto-On (I)

Feed into paper entry

and release

Refer to separate setup instructions for proper assembly. Disconnect Power switch must be in ON position to operate shredder. Insert waste bag (Fellowes #36052)

for easy disposal.

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Indicator lights:

PAPER

 Standby (green)

 Make sure door is

 tightly closed  

 

  

(yellow)

 Remove and

 empty bin (yellow)

Paper jam:

Set to Off (O) and empty bin. Replace bin, close door, and follow any or all of the below procedures.

3

Press and hold

Reverse for 1-2 

seconds

Remove all uncut 

paper from entry

Toggle between 

forward and reverse 

for 5 seconds to 

clean cutters

*Apply oil

across entry 

Press Auto-On (I)

Press and hold 

Reverse (R)

*Only use a non-aerosol vegetable oil in long nozzle container such 
as Fellowes #35250

Shred one sheet

Press and hold Reverse

(R) 2-3 seconds

Lubricate machine before
starting to shred, after every
10 minutes of continous
shredding, or immediately if:
• Capacity decreases
•  Motor sounds different, or

shredder stops running

MAINTENANCE

Follow oiling procedure below and repeat twice.

Auto-On (I)    Off (O)    Reverse (R)

Door Open/Bin Full

(yellow)

Standby (green)

Indicator lights

CLEANING AUTO-START INFRARED SENSORS

TO CLEAN THE SENSORS

Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust
causing the motor to run even if there is no paper present (Note: two paper detection sensors are located in the center of the paper entry).

Using cotton swab, wipe away 
any contamination from the
paper sensors.

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3

Locate Auto-start infared
sensor.

2

Dip cotton swab in rubbing
alcohol.

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