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LIMITED PRODUCT WARRANTY
Limited Warranty: Fellowes, Inc. (“Fellowes”) warrants the parts of the machine to be free of
defects in material and workmanship and provides service and support for 1 year from the date
of purchase by the original consumer. Fellowes warrants the cutting blades of the machine to
be free from defects in material and workmanship for 1 year from the date of purchase by the
original consumer. If any part is found to be defective during the warranty period, your sole and
exclusive remedy will be repair or replacement, at Fellowes’ option and expense, of the defective
part. This warranty does not apply in cases of abuse, mishandling, failure to comply with product
usage standards, shredder operation using an improper power supply (other than listed on the
label), or unauthorized repair. Fellowes reserves the right to charge the consumers for any
additional costs incurred by Fellowes to provide parts or services outside of the country where the
shredder is initially sold by an authorized reseller. ANY IMPLIED WARRANTY, INCLUDING THAT OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION
TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable
for any consequential or incidental damages attributable to this product. This warranty gives you
specific legal rights. The duration, terms, and conditions of this warranty are valid worldwide,
except where different limitations, restrictions, or conditions may be required by local law. For
more details or to obtain service under this warranty, please contact us or your dealer.
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DELAYED START (ON 500C ONLY)
DELAYED START
Close drawer and
press clock icon on
control panel
Press once for
30 minute delay
(one LED will
illuminate)
Press twice for
60 minute delay
(two LEDs will
illuminate)
Press three times for
90 minute delay
(three LEDs will
illuminate)
Press four times to
reset clock
Allows you to delay shredding for 30, 60 or 90 minutes.
If a critical situation occurs while SmartLock™ is engaged and the shredder drawer
needs to be accessed, follow the steps below.
In case of a power outage, SmartLock™ will remain engaged.
Once power is restored, shred cycle will automatically resume.
**To cancel Delayed Start, press and hold Clock icon for 2 seconds
* Shredder will not run if the hatch is not in place. Always replace the
hatch to resume shredding.
Open drawer and
add paper
Locate the access
screw on the back of
the machine and turn
counter clockwise with
a 6mm allen wrench.
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TROUBLESHOOTING
Overheat Indicator: When the Overheat Indicator is illuminated, the shredder has exceeded its maximum operating temperature and needs to cool down. This indicator
will remain illuminated and the shredder will not operate for the duration of the recovery time.
Bin Full: When illuminated, the shredder waste bin is full and needs to be emptied. Use Fellowes waste bag 36054.
Drawer/Bin Door Open: The shredder will not run if the bin is open. When illuminated, close the bin to resume shredding.
Remove Paper: When illuminated, see Paper Jam section under Advanced Product Features.
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The service hatch
will begin to rise.
Keep turning until
the hatch panel
is easily removed
from the top of the
machine.
3
To replace the service
hatch, position hatch
panel back on top of
the machine. Hold
panel in place while
turning the allen
wrench clockwise until
you feel resistance.
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