“The printing symbol in the web interface is red”
- When the printing icon is red it means that the printer is trying to reach a coordinate that is not
physically possible. Usually this is because the correct slice profile has not been imported or selected.
“The display gives me a DEF value where the temperature is normally displayed”
- If there is DEF on the temperature reading, it means that the syringe’s temperature sensor cannot get a
reading. This may mean that the thermistor of the heater is broken. Please contact FELIX Support.
“The display gives me a DEC value where the temperature is normally displayed”
- If there is DEC at the temperature value, it means that the printer has a target temperature that it cannot reach/hold or
within a preset time window. Decrease the machine syringe temperature or increase the syringe paste temperature.
“The printer does not home itself when asked for in the menu (only moves bed down)”
- Sometimes the machine may fail to home and only move the bed down. This is usually the result of careless shipping that
caused calibration bolts in the extruder head to vibrate loose. Please contact FELIX for a detailed guide to solving this problem.
“A lot of icons in the main menu have disappeared”
- This is caused by a communication error between the printer and the display. Press the “
Restart UI
”
button and wait for the printer to restart. Press the “
shut down
” button and let the printer completely shut down.
Flip the power switch to disable the power to the printer. Flip the power switch again and wait 1 minute for
the printer to bootup. After bootup the printer will display the complete menu again including all the icons.
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49
Guide
FELIX
Food V1.5
MACHINE
