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FAQ • VIMBLE 2S

TROUBLESHOOTING

1)   Is it normal if the temperature of the motor increases when the Vimble 2S has 

been used in portrait mode for a long time?

Because the smartphone is not well balanced vertically when the Vimble 2S is in 
portrait mode, the roll motor should produce more power to balance the gimbal. 
Thus, it is normal for the roll motor’s temperature to rise. This does not affect the 
performance of the gimbal but it is not recommended to use it for too long in that 
condition.

2)   Why is the gimbal not level and how do I calibrate it?

In the following instances, the gimbal might be not level.

1

   Gimbal has not been used for a long period of time.

2

   Extreme temperature variations between indoor and outdoor.

3

   Extreme variations in geographical setting, such as from South to North region, 

or from lower altitudes to high altitudes

Two ways to calibrate the gimbal:

1

   Initialization (Please refer to No. 6)

2

   If the initialization did not work, please connect to the Feiyu On App when 

gimbal is on, then choose horizontal calibration. The interface is shown below.

3)   The message “Connection Failed” is displayed when trying to connect to the 

Feiyu On App. How do I fix it?

Please follow the steps below:

1

   Don't run the App. Pair the gimbal in the Bluetooth list of your smartphone, and 

check if the Bluetooth shutter button can control the volume

2

   Forget the device or cancel pairing in the Bluetooth list of your smartphone. 

Close the Bluetooth of your smartphone and open it again, making sure the 
Bluetooth signal of gimbal is not connected or paired. 

3

   If it acts the same after following the steps outlined above, please restart the 

smartphone. And run the App to connect again.

Summary of Contents for Vimble 2S

Page 1: ...w do I switch to portrait mode 4 How do I use the telescoping hand of the Vimble 2S How can I take selfies with the Vimble 2S 5 How do I perform tracking on Time Lapse 6 How do I initialize the Vimble...

Page 2: ...ibrate it 3 The message Connection Failed is displayed when trying to connect to the Feiyu On App How do I fix it 4 Why does the Vimble 2S vibrate after I turn it on 5 My iPhone moves randomly when pe...

Page 3: ...that the USB cable can make full contact with the smartphone while charging Charging parameters of the Micro USB Output voltage DC 5V MAX Electric Current Output 600 mA could charge smartphones for ap...

Page 4: ...o high 55 Normally it occurs when the smartphone is not balanced properly The motors are excessively loaded Before turning on the gimbal please make sure the smartphone is installed and balanced prope...

Page 5: ...S to take a selfie Method Two Activate the Bluetooth on your smartphone and connect to the Feiyu On App Triple click on the function button to switch to front camera or rear camera extend the telescop...

Page 6: ...ery of the gimbal is low The indicator informs on the change in battery power When the indicator turns into a circular red light it means battery is low When it flashes red three times repeatedly it m...

Page 7: ...few seconds after turning on the gimbal It will disappear when the auto adjustment of the motor dynamic is done 3 Forcing the motors to rotate will damage them because they cannot spin 360 4 Keep the...

Page 8: ...in geographical setting such as from South to North region or from lower altitudes to high altitudes Two ways to calibrate the gimbal 1 Initialization Please refer to No 6 2 If the initialization did...

Page 9: ...need to set up the resolution to 30fps 7 The firmware upgrade failed How do I fix it Please follow the steps below to force the keyboard firmware upgrade Press the function button and the shutter but...

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