www.smartpetfeeder.ca
frequently asked questions
1. Smartphone doesn’t connect with Smart Pet Feeder.
- Check if there are any failures with the device
- Check light indicators. Red light should be on and green
- Visit www.smartpetfeeder.ca for help
- Mail us at [email protected]
2. I can’t restore device’s setting to factory ones.
- Visit www.smartpetfeeder.ca for help
- Mail us at [email protected]
3. Smart Pet Feeder doesn’t feed smoothly.
- Check if the motor is blocke with food
- Visit www.smartpetfeeder.ca for help
- Mail us at [email protected]
4. Application doesn’t take photos.
- Check if you allowed mobile application to use Camera
- Visit www.smartpetfeeder.ca for help
- Mail us at [email protected]
5. Voice interaction doesn’t work.
- Check if you allowed mobile application to use Recordings
- Visit www.smartpetfeeder.ca for help
- Mail us at [email protected]
6. How to use SD card for meadia storage.
- Application supports SD cards up to 128GB
- Set storage location at “Settings” tab -> “Store path”
7. What if I use 5GHz WiFi network?
- Watch Video Guide at our YouTube channel “FEED’EM Canada”
- Contact us at [email protected]
- Supports up to 8 devices
- Smart Pet Feeder is not connected to WiFi or mobile device
- Check device’s power supply
- Check green light indicator. Should be on, if device is connected
- Check WiFi signal. Place the device as close to the router as possible.
- Close application and run it again
- Visit www.smartpetfeeder.ca for help
- Mail us at [email protected]
- Supports only 2.4GHz WiFi
network
- Up to 8 meals per day using
autofeeding.
- Each meal size up to 10 portions.
1 portion = 10 g.
- Suitable only for dry food with
diameter 5-15 mm
food is not enough
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Any questions?
Smart Pet Feeder by FEED’EM
(no camera model)
- Smart Pet Feeder by FEED’EM
(no camera model)
