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Quality asurrance and after-sale service
According to the ISO9001:2000 quality management and control system, this product is made of new raw
materials and components, and has been tested strictly in factory. However, due to the uncertainties that
may arise in transportation or use, we undertake to ensure that:
Whithin 2 weeks from the date of delivery, if a quality defects can be recognized, the
instrument will be changed free of charge
Whithin 1 year from the date of delivery, if the instrument is damaged but not caused by
improper using or users, it will be repaired free of charge.
Damages caused by following resons are not considered as the free service conditions
In violation of the relevant provisions of the manual requirements and installation or use
conditions
Incorrect or violate the local related instrument installation, wiring or the use regulations
Wroks with the equipmets which are not electrically compatable with the instrument or
not certified or not assured with quality ensurance
Unauthorized disassemble or repair
Out of one year warrenty
Force majeure as defined by applicable laws
For thos fault instruments within warranty, users should pay for the freight for sending
instrument to us, the fees for exchange or repair and the freight for sending back are taken
by us
If there is not faulty found in the istrument sent back to us, users should take all the freights.
Once the faulties found in the instrument send to us, unless under the special
circumstances, the new or repaired instrumnent will be send back out within 48 hours or 2
working days.
If a faulty appears, contact us or your local agent
