Solving pedal power supply problems
If you have a problem with your pedal power supply, please consult the troubleshooting
section for possible solutions. If, after consulting this section, the problem remains
unresolved, please contact your dealer for more information and/or help.
This troubleshooting section contains information on how to solve the most common pedal
power supply problems, but it does not and cannot cover every eventuality. It is possible
that you won't find your problem, cause and solution in this section due to differences
between various connecting devices.
Problem
Possible cause
Solution
Device will not turn on,
pedals do not work
Power cable is not
connected properly
Make sure that the power
cable is connected properly
and plugged into an active
mains socket.
Mains socket not switched
on
Check that the mains socket
is active and switched on, if
necessary.
Cable is defective
If the cable appears to be
defective, contact your
dealer.
LEDs do not light up
The device is not switched
on
Connect the device to an
active main socket using the
included power adapter.
There is audible interference
(hum)
Disruptive pedal, disruptive
cable
Change the cables and
pedals to find out where the
interference is coming from
and take appropriate action.
Pedal does not work
Cable not connected
properly
Make sure the output cable
is connected properly to the
effects pedal. Exchange the
pedal and the cables to find
the cause of the problem.
The information in this user manual is subject to change at any time without notice.
Version:
1.0
Date of creation and author's initials:
08-03-2017 RV
Revision date and author's initials: -
