FAQ'S
HARDWARE RELATED FAQs:
1. I am unable to switch on the smartwatch. What should
I do?
A: Scenario 1: If the smartwatch is just out of the box, then you
need to charge it until 100% charge is achieved.
Scenario 2: If you have switched off the watch from the settings
option then please long press the push button to switch on your
watch (If the watch has enough battery).
Scenario 3: The watch charging cable might have an issue
because of which it’s not charging the watch. Hence, you may
need to change your charger.
After trying the above scenarios, if the issue persists, please reach
out to 18002660123 or send a mail to [email protected].
2. I have misplaced my charging cable. Where can I get
that?
A: You need to visit the nearest Titan authorized service center
and purchase it from there. This will be based on the availability
of the charger/cable at that service center.
3. Do I get an additional strap with the watch?
A: No, you don't get an additional strap with the watch.
4. How long should I charge the watch to be 100%?
A: Watch gets fully charged in about 2 hours.
5. What is the specification required for smartphones to
connect with Reflex Vox 2.0 ?
A: Android 8.0 & above, IOS 12.1 & above
