FAQ'S
1. I am unable to switch On the smartwatch. What
should I do?
A: Scenario 1: If the smartwatch is just out of the box, then you
need to charge it until 100% charge is achieved.
Scenario 2: If you have switched off the watch from the settings
option then you need to connect it to the charger to switch on
the watch.
Scenario 3: The watch charging cable might have an issue
because of which it’s not charging the watch. Hence, you may
need to change your charger.
After trying the above scenarios, if the issue still persists, please
reach out to 18002660123 or send a mail to
[email protected]
2. I have misplaced my charging cable. Where can I get
that?
A: You need to visit the nearest service center and purchase it
from there. This will be based on the availability of the
charger/cable at that service center.
3. Do I get an additional strap with the watch?
A: No, You don't get an additional strap with the watch.
4. How long should I charge the watch to be 100%?
A: Watch gets fully charged in about 90 mins.
Hardware FAQ's
