Faro AIR, User Manual, Page: 18 / 21

Warranty.
Product Warranty.
3-YEAR LIMITED WARRANTY FOR NEW HEADSETS SOLD BY FARO AVIATION.
Faro Aviation, LLC (“Faro Aviation”) warrants that the new aviation headset sold by Faro
Aviation (“New Headset”) is free from all material defects in workmanship and mate-
rials. For the New Headset, all warranties provided by Faro Aviation and all implied
warranties imposed by law are limited to a 3-Year period, beginning on the purchase
date shown on the New Headset’s sales receipt (“Warranty Period”). This 3-Year Limited
Warranty (“Limited Warranty”) is provided solely for the benefit of the initial purchaser
of the New Headset (“Purchaser”), and it excludes all 3rd parties, including distributors,
dealers, retailers, subsequent owners, and other users of the New Headset. This Limit-
ed Warranty is not assignable and remains in full force and effect during the Warranty
Period, but only if the New Headset: (a) has been properly maintained; (b) has not
been abused or misused; and (c) has not been repaired, altered, or modified without
Faro Aviation’s approval. This Limited Warranty specifically excludes all taxes, shipping
costs, and problems relating to any: (1) repair, alteration, or modification not approved
by Faro Aviation; (2) abuse or failure to properly maintain the New Headset; (3) faulty
workmanship by any person, except Faro Aviation or its approved agent; (4) operation
of the New Headset, except as specified in its operating manual; (5) ordinary wear and
tear; or (6) finish and appearance item. For each claim made under this Limited War -
ranty (“Claim”), Purchaser must, within 10 days of discovering a New Headset problem
indicating a breach of this Limited Warranty, deliver to Faro Aviation a written notice
that explains in detail the New Headset’s specific defect, that shows proof of Purchas -
er’s purchase of the New Headset before the end of the Warranty Period, and that
shows proof that this Limited Warranty applies to the New Headset. Faro Aviation or its
agent may investigate any Claim. Faro Aviation or its agent may investigate any Claim.
For each Claim, Faro Aviation may, in its sole discretion, choose any of the following
exclusive remedies: (I) repair or replace the New Headset or any part thereof with
same or similar Headset, without charge to Purchaser, but first Purchaser must return
the New Headset to Faro Aviation’s authorized repair facility, pre-paying all shipping
charges, and Purchaser must accept the same as repaired or replaced at the facility’s
location (i.e., FOB the facility) within 10 days of the date of Faro Aviation’s completion
notice sent to Purchaser, or else Faro Aviation will deem the New Headset abandoned,
in which case Faro Aviation may keep, sell, or otherwise discard it; or (II) refund the
New Headset’s purchase price to Purchaser. Without paying any amount to Purchas-
er, Faro Aviation may keep, sell, or otherwise discard all replaced New Headsets and
parts thereof and all New Headsets where Faro Aviation has refunded the purchase
price to Purchaser. In repairing or replacing any New Headset, Faro Aviation may, in its
sole discretion, use new, used, or reconditioned parts or provide a refurbished used
headset as a replacement. In connection therewith, Faro Aviation warrants that all
new, used, or reconditioned parts or refurbished used headsets will be free from all
material defects in workmanship and materials during the Warranty Period and for a
period of up to 90 days thereafter, but only to the extent that such event occurs during
the final 90 days of the Warranty Period. Faro Aviation may, in its sole discretion, (i)
establish separate, additional, non-warranty repair and replacement programs for any
new or used headset (“Non-Warranty Service Programs”), (ii) the Non-Warranty Service
Programs may cover any time period, before or after any Warranty Period has expired,
and (iii) charge any amount and impose any term with respect to any Non-Warranty
Service Program. For Non-Warranty Service Programs, Faro Aviation warrants that all
new, used, reconditioned, or refurbished parts and headsets used to repair or replace
any headset will be free from all material defects in workmanship and materials, but
only for a limited period of 90 days thereafter. Purchaser acknowledges that used or
reconditioned parts may be used to repair any new or used headset, and that a refur-
bished used headset may be provided as a replacement for any new or used headset.
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