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FARGO Electronics, Inc.

Resolving the Ribbon Wrinkle problem

Symptom:

Printed cards have off-colored lines or streaks on them.

Step Procedure

Confirm that the Printer is using the most current Driver from:
http://www.fargo.com

Reduce the Dye-Sub Intensity setting within the Picture Control tab of the Printer
Driver to control the overall darkness and lightness of the printed image.

Persona

C25 Card Printer User Guide (Rev. 4.0)

Summary of Contents for Persona C25

Page 1: ...RESTRICTED USE ONLY FARGO Electronics Inc Persona C25 Card Printer User Guide Rev 4 0 Part Number S000256 Persona C25 Card Printer User Guide Rev 4 0 1 ...

Page 2: ...our technical training and user documentation At all times the Copyright Protection Notice for each document was adhered to within our FARGO documentation process This reference to other documents does not imply that FARGO is an ISO certified company at this time ANSI ISO ASQ Q9001 2000 American National Standard sub title Quality Management Systems Requirements published by the American Society o...

Page 3: ...ersona C25 Card Printer within concise correlative Tables Table of Contents hyper linked You can use the automated Table of Contents to quickly locate for example an error message a procedure the index or an appendix Troubleshooting Replacement Removal Diagnostic and Navigation Procedures in hyper linked Sections You can go directly to Specifications General Troubleshooting Printer Adjustments and...

Page 4: ...ischarges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circu...

Page 5: ..._________ 34 Resolving the Card Feeding Errors _____________________________________________ 34 Resolving the Flipper Jam error message ________________________________________ 37 Card Jam Errors ______________________________________________________________ 38 Resolving the Card Jam Print Error Message ____________________________________ 38 Resolving the Card Jam Mag Error Smart Error Message __...

Page 6: ..._________________ 70 Calibrating the RP5 Potentiometer _____________________________________________ 71 Magnetic Offset Adjustment ____________________________________________________ 72 Using the Magnetic Offset RP7 Potentiometer location ____________________________ 72 Determining the Magnetic Card Offset process description _________________________ 73 Using the RP7 Offset Mag Potentiometer ___...

Page 7: ...______________ 121 Selecting the Smart Encode Mode option _________________________________________ 122 Selecting the Disable Printing option __________________________________________ 123 Selecting the Buffer Single Card option ________________________________________ 124 Selecting the Calibration window _______________________________________________ 125 Using the Image Placement controls ______...

Page 8: ...___________________ 150 Installing the 32 Bit Print Spooler for Windows 95 98_____________________________ 151 Setting up the Printer Driver ___________________________________________________ 153 Windows 95 98 ___________________________________________________________ 153 Windows NT _____________________________________________________________ 153 Section 6 FARGO Technical Support ______________...

Page 9: ...ATION TECHNOLOGY EQUIPMENT file number E145118 File Number E145118 Volume 1 Section 15 CSA The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard 22 2 File Number LR 88198 TÜV GS The Card Printer has been tested and complies with IEC950 and bears the TÜV GS mark License Number S9674046 ITS EMC The Printer has been tested and complies wi...

Page 10: ...pixel Print Speed Here are the print speeds Approximately 8 seconds K Approximately 15 seconds per card KO Approximately 25 seconds per card YMCO Approximately 30 seconds YMCKO Print Area Standard CR 80 Card Size 2 125 inches 54mm x 3 375 inches 85 6mm Print Area 2 11 inches 53 5mm x 3 37 inches 85 5mm Accepted Card Sizes CR 80 3 375 inches L x 2 125 inches W 85 6mmL x 54mmW Accepted Card Width 2 ...

Page 11: ...O Approx 30 seconds per card 120 cards per hour Y M C K O Indicates the ribbon type and the number of ribbon panels printed where Y Yellow M Magenta C Cyan and K Resin Black O Overlay B Dye Sublimination Black System Requirements Windows 3 1x and Windows 95 driver included for IBM PC s and compatibles 32 Bit Print Spooler available for Windows 95 Interface Standard 8 bit Centronics type parallel E...

Page 12: ...he cyan panel third As the print ribbon passes beneath the Printhead thermal elements within the Printhead heat the dyes on the ribbon Note When these dyes are heated the dyes vaporize and diffuse into the surface of the card A separate pass is made for each of the three color panels on the ribbon By combining the colors of each panel and by varying the heat used to transfer these colors it is pos...

Page 13: ...ality LCD Display The LCD display shows the User the current status of the Printer The top line of the LCD reports the status of the printing functions When the Printer is first powered ON the Printer s startup screen will appear displaying the current firmware version and the amount of installed Printer memory 4MB or 16MB Once the Printer has finished its startup system check it will then display...

Page 14: ... cleaning the Printer or if clearing jammed media Pause Resume Button The Pause Resume button allows the User to pause the Printer at any time during operation Note however that the Printer will always finish its current task before pausing If the Pause Resume button is pressed in the middle of printing the magenta ribbon panel the Printer will pause only after the entire magenta panel has printed...

Page 15: ...0 mil cards E card Docking Station Port For Smart Card Support Provided only if the Printer includes an optional E card Docking Station This is necessary for support of third party smart card encoding features Parallel Interface Port Connects to a Windows PC with a parallel cable Power Port Connects to the included power Persona C25 Card Printer User Guide Rev 4 0 15 ...

Page 16: ...er receives data from the computer The Printer s parallel interface connector is a standard 36 pin Amp type with two metal wire retaining clips and is ECP Extended Capabilities Port compatible It mates with a standard bi directional PC to Printer parallel cable This section describes the pin assignments and signal specifications for this port Caution Keep the interface cable to less than 6 feet in...

Page 17: ...e their own unique benefits print ribbons are available in resin only dye sublimation only and combination dye sublimation resin versions Note A letter code has been developed to indicate the type of ribbon panels found on each ribbon This letter code is described as follows Dye Sublimation Yellow Panel Dye Sublimation Magenta Panel Dye Sublimation Cyan Panel Resin Black Panel Dye Sublimation Blac...

Page 18: ... This ribbon provides maximum resin durability that is ideal for applications such as access control where cards are repeatedly swiped through a Magnetic Stripe reader Resin black bar codes are readable by both infrared and visible light bar codes scanners Colored Resin provides 1 000 prints Colored resin ribbons are available in different colors for customizing or color coding resin only ID cards...

Page 19: ...rlay To apply the ribbon s clear overlay panel select the Printer Driver s Overlay Print Area tab Note By default the Printer Driver is setup to automatically apply the overlay panel for a selected a ribbon type that provides an overlay O panel Note The Printer requires specialized print ribbons in order to function properly Type Description Dye Sublimation Black BO provides 500 prints This ribbon...

Page 20: ... overlay panel O is included to protect the full color dye sublimation printing Full Color YMCKOK provides 250 prints This ribbon is used for dual sided printing By supplying two resin black panels this ribbon used to print full color with resin black on one side and resin black only on the other without wasting an entirely new set of ribbon panels for the black only side An overlay panel O is als...

Page 21: ...inches 85 6mm The Oversize card size is Card Design The Printer will print onto any card with a clean level and polished PVC surface Although the Printer is equipped with card cleaning Rollers it is very important to always print onto cards specifically designed for direct to card dye sublimation printing Card Surface Suitable cards must have a polished PVC surface free of fingerprints dust or any...

Page 22: ...o prevent personal injury make sure only qualified personnel perform these procedures Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below To prevent equipment or media damage refer to the following safety messages before p...

Page 23: ...beneath the Flipper Table See the Resolving the Card Jam Mag Error Smart Error Message procedure on page 39 Card Jam Print A card is jammed somewhere along the printing path under the Printer s top right cover See the Resolving the Card Jam Print Error Message procedure on page 38 Card Out Not Fed Either the Card Hopper is out of cards or the Printer is unable to feed a card in from the Card Hoppe...

Page 24: ...r s Guide for more information Key Card Ready Indicates SmartGuard or SmartShield data has successfully been encoded onto the SmartGuard Access Card Appears only when using the SmartGuard Security Feature See the SmartGuard User s Guide for more information Key Disabled Indicates the SmartGuard Security Feature has been disabled Appears only when using the SmartGuard Security Feature See the Smart...

Page 25: ...gh the optional SmartGuard Security Feature is not used OR If using the SmartGuard feature the SmartShield image is not encoded onto the SmartGuard Access Card currently inserted into the Printer If using the SmartGuard feature insert an access card that contains a SmartShield image or encode a SmartShield image onto the current card and try your print job again If you do not want to print a Smart...

Page 26: ...om the SmartGuard Access Card Appears when a valid access card is first inserted into the Printer Appears only when using the SmartGuard Security Feature See the SmartGuard User s Guide for more information Rib Calib Failed Error Indicates that an attempt at calibrating the ribbon Sensor through the Printer Driver has failed See the Resolving the Skipping Ribbon Panel problem procedure on page 40 ...

Page 27: ...e Printer is writing or encoding data onto the SmartGuard Access Card Appears only when using the SmartGuard Security Feature See the SmartGuard User s Guide for more information Writing Key Data Indicates the Printer is writing or encoding data onto the SmartGuard Access Card Appears only when using the SmartGuard Security Feature See the SmartGuard User s Guide for more information Wrong Ribbon ...

Page 28: ...ob Press the Pause Resume button to return the Printer to its Ready mode or if printing to continue operation Press the On Cancel button to abort the current print job and completely clear the Printer s memory CANCEL Abort RESUME Reprint Appears when the On Cancel button is pressed after an error has occurred See the SmartGuard User s Guide for more information Delete Key Data RESUME Delete Appear...

Page 29: ...ard Access Card Appears only when using the SmartGuard Security Feature See the SmartGuard User s Guide for more information Invalid Shield Send New Shield Appears if the SmartShield data on the SmartGuard Access Card has somehow become corrupt Appears only when using the SmartGuard Security Feature See the SmartGuard User s Guide for more information Persona C25 Card Printer User Guide Rev 4 0 29...

Page 30: ...oftware program and check the Printer Driver b Reboot the computer c Make sure the Printer Driver is installed correctly Note Especially if an obsolete Driver was recently removed d Be sure the correct setup options within the Printer Driver are selected e Confirm that the Driver is current by checking at www fargo com 3 Verify the use of an adequate data cable a Use a double shielded parallel cab...

Page 31: ...in the Running the Standard Self Test Print procedure on page 57 to ensure that the Printer itself is functioning properly b Print the Windows test page that is located in the General tab of the Driver c Use WordPad a Windows 95 98 ME NT 2000 XP word processing program in the Accessories Program Group See the next page Open the program and type This is a Test Select File Print on the Menu Bar 6 De...

Page 32: ...RESTRICTED USE ONLY FARGO Electronics Inc Resolving the Communication Errors continued See the previous procedure Persona C25 Card Printer User Guide Rev 4 0 32 ...

Page 33: ...tions errors Access the temporary files by following this process Search for all folders called TEMP Once found clear out the contents of the folders If using Windows 95 98 ME 2000 XP run the System Tool Disk Defragmenter found in the Accessories folder of the Start Menu Use a disk cleanup utility such as Disk Cleanup found in the System Tools folder of the Start menu or use a third party applicat...

Page 34: ...ay as you normally would any other type of card Caution Ensure that the shortest non adhesive end of the Cleaning Card enters the Printer first and that the sticky side is facing upward Note If the card is inserted with the sticky side facing downward it will stick to the Card Input Tray and will not feed e Once the Cleaning Card is properly inserted into the Card Hopper hold down the Pause Resume...

Page 35: ...ap is set correctly a Loosen the two screws on either side of the card width guides in the Input Hopper See Graphic 1 b Open the Top Print Cover c Adjust the screws on either side of the orange card separator flap to raise or lower the separator flap to the desired height See Graphic 2 Persona C25 Card Printer User Guide Rev 4 0 35 ...

Page 36: ...RESTRICTED USE ONLY FARGO Electronics Inc Graphic 1 Graphic 2 Persona C25 Card Printer User Guide Rev 4 0 36 ...

Page 37: ...en the Top Cover b Reapply power to the Printer Note The Flipper Table should rotate and stop level with the card feed path 3 Verify the Motor operation a Open the Top Cover b Press and hold the On Cancel button Ensure that The Rollers on the Printer should begin to roll The Card feed Rollers on the card path and on the Flipper Table should be rolling The Platen Roller and the Flattener Roller sho...

Page 38: ...om the Printer c Check to see if a card is jammed in the print station of the Printer d If a card is jammed in the Printer use the Pause Resume button and the On Cancel buttons to move the feed Rollers and free the card Note The card can then be fed out of the Printer e If no card was found in the print station continue to Step 2 2 Clean the inside of the Printer a Open the Print and Top Covers b ...

Page 39: ...e Pause Resume button and the On Cancel buttons to move the feed Rollers and free the card Note The card can then be fed out of the Printer Resolving the Card Jam Flip Error Message Symptom A Card Jam Flip Error is displayed on the LCD Step Procedure 1 Run a Self test a Clear any card jams b Unplug power from the Printer c While holding down the Pause Resume button reapply power d Release the Paus...

Page 40: ... Reset the Printer to clear any Error message by removing Power and reapplying b From the Computer open the Printer control panel If using Windows 95 98 ME right click on the Persona C25 Card Printer Icon and select properties If using Windows NT 4 0 right click on the Persona C25 Card Printer and select Document Defaults If using Windows 2000 XP right click on the Persona C25 Card Printer and sel...

Page 41: ...ing Windows NT 4 0 right click on the Persona C25 Card Printer and select Document Defaults If using Windows 2000 XP right click on the Persona C25 Card Printer and select Printing Preferences b Click on the Device options tab in the Persona C25 Card Printer Driver c Ensure that the Ribbon Type setting that is listed matches the ribbon that is installed in the Printer Note It may be possible to ha...

Page 42: ...top Print cover f Slowly rotate the supply side of the ribbon As the spool is rolling the Printer should emit a beep every time a metal pin from the ribbon ID core passes the Sensor g Replace the Ribbon ID Sensor If the Printer responds by emitting no beeps OR If one long set of beeps is emitted regardless of the ribbons position Resolving the Ribbon Low error message Symptoms The Printer beeps ju...

Page 43: ...Defaults If using Windows 2000 XP right click on the Persona C25 Card Printer and select Printing Preferences c Click on the Calibrate tab in the Persona C25 Card Printer Driver d Click on the Sensors button e Remove the Ribbon and close the top cover f Click on the Send button for a Ribbon Sensor Calibration 2 Adjust the Image Placement a Disconnect power from the Printer b Remove the Rear Cover ...

Page 44: ...owards the back of the Printer 2 Verify that the card is encoded with magnetic data by using a Magnetic Imager or Developer Solution 3 Use WordPad a Windows 95 98 ME NT 2000 XP word processing program in the Accessories Program Group a Go to the File menu and select Page Setup b Click on the Printer button and select the Persona C25 Card Printer c Click OK and reset all four margins to zero Note T...

Page 45: ...ram in the Accessories Program Group as shown on the next page b Go to the File menu and select Page Setup c Click on the Printer button and select the Persona C25 Card Printer d Click on OK and reset all four margins to zero Note WordPad will automatically replace the values with its minimum margins e Open the program and type 1 JULIEANDERSON 1234567890 then go to File on the menu bar and select ...

Page 46: ...RESTRICTED USE ONLY FARGO Electronics Inc Resolving the Data intended for the Magnetic Stripe printed on the Card problem continued Persona C25 Card Printer User Guide Rev 4 0 46 ...

Page 47: ...ed 2 Examine the Printhead for visible damage 3 Clean the Printhead See the Cleaning the Printhead procedure on page 131 4 Clean the Cleaning Rollers See the Cleaning the Card Feed Rollers procedure on page 133 5 Clean the Platen Roller See the Cleaning the Platen Rollers procedure on page 138 6 If the problem persists replace the Printhead See the Replacing the Printhead 820199 procedure on page ...

Page 48: ...in a dust free environment Cards with embedded contaminants in the surface should not be used 2 Clean the inside of the Printer See the Cleaning the Printer s Interior procedure on page 132 3 Clean the Cleaning Rollers See the Cleaning the Card Feed Rollers procedure on page 133 4 Clean the Platen Roller See the Cleaning the Platen Rollers procedure on page 138 Persona C25 Card Printer User Guide ...

Page 49: ...ure 1 Run a self test to ensure that the issue is not with the Driver settings See the Running the Standard Self Test Print procedure on page 57 2 Reduce the Dye Sub Intensity setting within the Picture Control tab of the Printer Driver to control the overall darkness and lightness of the printed image Persona C25 Card Printer User Guide Rev 4 0 49 ...

Page 50: ... or streaks on them Step Procedure 1 Confirm that the Printer is using the most current Driver from http www fargo com 2 Reduce the Dye Sub Intensity setting within the Picture Control tab of the Printer Driver to control the overall darkness and lightness of the printed image Persona C25 Card Printer User Guide Rev 4 0 50 ...

Page 51: ...pear smeared or too thick Step Procedure 1 Reduce the Resin Heat setting within the Picture Control tab of the Printer Driver 2 Reduce the Dye Sub Intensity setting within the Picture Control tab of the Printer Driver to control the overall darkness and lightness of the printed image Persona C25 Card Printer User Guide Rev 4 0 51 ...

Page 52: ...ear faded or too light Step Procedure 1 Increase the Resin Heat setting within the Picture Control tab of the Printer Driver 2 Increase the Dye Sub Intensity setting within the Picture Control tab of the Printer Driver to control the overall darkness and lightness of the printed image Persona C25 Card Printer User Guide Rev 4 0 52 ...

Page 53: ... Windows 2000 XP right click on the Persona C25 Card Printer and select Printing Preferences b Click on the Calibrate tab in the Persona C25 Card Printer Driver c Adjust the Vertical and or Horizontal Image Placement settings based on where the white border is on the card 2 Adjust the Image Placement a Disconnect power from the Printer b Remove the Rear Cover c Adjust the Potentiometer labeled RP3...

Page 54: ...border appears Step Procedure 3 The Card Guide Bar may need to be adjusted a Open the Top Print Cover b Loosen the three screws that hold the Card Guide Bar in Place c Carefully move the guide bar an equal distance on both sides d Tighten the three screws that hold the guide bar in place Continued on the next page Persona C25 Card Printer User Guide Rev 4 0 54 ...

Page 55: ...RESTRICTED USE ONLY FARGO Electronics Inc Resolving the Image Placement problem continued Persona C25 Card Printer User Guide Rev 4 0 55 ...

Page 56: ...olution 24 bit color images to capture an image a at a 24 bit color setting b at 300 dpi and c at the same size that it will be printed on the card as captured either with a scanner or with a digital camera If a small or low resolution image is stretched or blown up a pixilated or grainy effect will occur when printing as shown below Persona C25 Card Printer User Guide Rev 4 0 56 ...

Page 57: ...s and hold the Pause Resume button 3 While holding down the Pause Resume button plug the power cable back into the Printer 4 a Once the On LED illuminates release the button The Flipper Table will re align itself then the Printer will print a 3 color process gray scale on the front flip the card and print the monochrome black panel on the back The overlay pass is not printed during the self test T...

Page 58: ...RESTRICTED USE ONLY FARGO Electronics Inc Reviewing the 15 Shade Self Test Reviewing the Standard Self test v1 0 1 Persona C25 Card Printer User Guide Rev 4 0 58 ...

Page 59: ...n Amp type with two metal wire retaining clips It mates with a standard PC to Printer parallel cable Caution For best results keep the Interface Cable to less than six 6 feet Reviewing the Pin Assignments WIRE DIAGRAM 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 12 12 13 13 14 14 32 15 31 16 36 36 18 17 19 Through 30 19 Through 25 Shell Shell DB36P 19 PIN 1 PIN 1 DB25P 14 13 25 Persona C25 Card...

Page 60: ... Data bit 5 8 Data 6 In Data bit 6 9 Data 7 In Data bit 7 10 ______ Acknlg Out A LOW pulse is sent by the printer to indicate that a byte of data has been accepted and that it is ready for more data 11 Busy Out A HIGH logic level is sent to the printer to indicate to the host that it cannot receive data due to data entry error status or a full buffer 12 Paper Error Out Low OK High media error 13 R...

Page 61: ...tronics Parallel Pin Assignments continued Pin No Signal Direction Description 18 HI Not Used 19 to 30 Sig Gnd 31 _________ Reset Input Clean Not Used 32 _____ Error Out Low printer error High OK 33 to 36 Not Used Persona C25 Card Printer User Guide Rev 4 0 61 ...

Page 62: ... Printer Timing Diagram The timing diagram below illustrates the data and handshake lines during the transfer of one data byte to the Computer Data 0 Data 7 DATA VALID Strobe Busy Acknlg Tdsu Tstr Tdh Tbp Tack Persona C25 Card Printer User Guide Rev 4 0 62 ...

Page 63: ...terval Description Minimum Value Typical Value Tdsu Data setup time 0 5 µs Tstr _____ Data strobe width 1 µs Tack ______ Acknlg pulse width 3 75 µs Tdh Data hold time 0 5 µs Tsb _____ Busy delay time from data strobe 0 5 µs max Persona C25 Card Printer User Guide Rev 4 0 63 ...

Page 64: ...his device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all...

Page 65: ...ness level and affect both Dye Sub and Resin transfer levels b Turn the pot clockwise by the same amount which causes the output to lighten the intensity 2 a When the Printhead is replaced or if using another brand of blank cards run the self test See the Performing the Standard Self Test procedure on page 57 b Use the results of the Standard self test to make appropriate adjustments to the RP1 po...

Page 66: ...ertain color intensity problem with a particular brand of cards Two independent adjustments are needed for the Dye Sub and Resin intensity levels Note The software adjustments are more precise and may meet the normal requirements 2 Adjust the RP1 potentiometer on the Main Circuit Board if the software adjustments fail to meet the requirements until those requirements are met DARKNESS Rp1 Rp7 OFFSE...

Page 67: ...ill box does not appear The RP1 potentiometer should be turned Counter Clockwise to increase the darkness level v1 0 1 The output is too dark The RP1 potentiometer should be turned Clockwise to reduce intensity v1 0 1 The output is correct The last gray fill intensity is barely visible v1 0 1 Persona C25 Card Printer User Guide Rev 4 0 67 ...

Page 68: ...e RP3 Card Offset Location Step Procedure 1 To adjust the RP3 potentiometer counter clockwise in 1 8th turn increments while running the standard self test feed more of the card s leading edge beneath the Printhead as the card is printed See the Performing the Standard Self Test procedure on page 57 2 To center the print more precisely on the card such as printing full edge to edge use the Printer...

Page 69: ... the print onto the card Note The narrow green bar at the leading edge of the card See Display A 2 Ensure that the width of the green and red bars at the leading and trailing edges of the card is equal to each other for centered print See Display B Here is Display A v1 0 1 Here is Display B v1 0 1 Persona C25 Card Printer User Guide Rev 4 0 69 ...

Page 70: ...be automatically set to either high or low coercivity from the Printers software driver As a factory installed option the magnetic encoder is set to an ISO standard of 2750 Oersteds for high coercivity and 300 Oersteds for low coercivity Note This Oersted setting is acceptable for the vast majority of card readers used on the market For older established systems the coercivity level may need to be...

Page 71: ...f the meter to the bare metal chassis of the Printer and touch the red positive lead of the meter to the TP8 solder pad on the Main Circuit Board as shown below 4 With power applied to the Printer you should read 6 volts DC at TP8 This value indicates that the magnetic head is calibrated for 2750 Oersteds 5 To raise the Oersted level to 4000 adjust RP5 until the voltage reading at TP8 reads 8 volt...

Page 72: ... a Magnetic Stripe viewer to measure the location of the start sentinel on an encoded card to accurately calibrate the RP7 potentiometer 2 Use the Magnetic Self Test to generate test samples See the Performing the Standard Self Test procedure on page 57 DARKNESS Rp1 Rp7 OFFSET MAG OFFSET PRN RP3 Rp6 OFFSET LAM Tp5 COLOR Tp3 Persona C25 Card Printer User Guide Rev 4 0 72 ...

Page 73: ... for those Printers equipped with a magnetic encoder Note If the card Sensor or the magnetic head is replaced the RP7 potentiometer may require calibration Note 2 From within the software Driver for the Printer there is a Shift Data Left check box within the Magnetics option Note This is not the same adjustment provided by the RP7 potentiometer it is an option used to shift to the data left side o...

Page 74: ... Module Display A Ma gne ticHe a d C a rdS e ns or F lip S e ns or F lippe r T a ble C a rd F e e dP a th E nc oding Module C a rdF e e d R olle r C R 8 0 C a r d f e e d i n g i n t o t h e e n c o d i n g m o d u l e Persona C25 Card Printer User Guide Rev 4 0 74 ...

Page 75: ...dule Display B Ma gne ticHe a d C a rdS e ns or F lip S e ns or F lippe r T a ble C a rd F e e dP a th E nc oding Module C a rdF e e d R olle r C R 8 0 c a r d a t t h e b e g i n n i n g o f t h e e n c o d i n g p a s s Persona C25 Card Printer User Guide Rev 4 0 75 ...

Page 76: ...rd See the Determining the Magnetic Card Offset procedure on page 73 Ma gne ticHe a d 3S ta tiona ry Ma gne ticT ra c ks Dire c tionof C a rd T ra ve l whilebe ing Ma gne tic a lly E nc ode d 0 2 9 3inc he s nul c ha ra c te rs S ta rt S e ntine l P os ition Persona C25 Card Printer User Guide Rev 4 0 76 ...

Page 77: ...locate the DIP switches on the Main Circuit Board 2 Set DIP switches 1 2 and 3 to the ON position 3 Align the color ribbon on the clear or yellow panel over the light emitting portion of the Ribbon Sensor 4 Close both Top Cover of the Printer 5 Run the self test procedure See the Performing the Standard Self Test procedure on page 57 6 After the Flipper Table rotates two long beeps from the Printe...

Page 78: ...Run the self test procedure See the Performing the Standard Self Test procedure on page 57 b If the Printer functions properly re attach the back cover to the Printer 10 Align the Clear or the Yellow panel over the LED portion of the Ribbon Sensor and close the Top cover as shown below LED portion of Ribbon Sensor Persona C25 Card Printer User Guide Rev 4 0 78 ...

Page 79: ...ss the Persona C25 Card Printer Properties window via Start Settings Printers Persona C25 Card Printer icon Persona C25 Card Printer Printer Preferences window Advanced button which brings up the Persona C25 Card Printer Advanced Document Settings window Persona C25 Card Printer User Guide Rev 4 0 79 ...

Page 80: ...rd Size Use this dropdown menu to select the standard credit card size CR 80 cards Step Procedure 1 When designing a card format always set the card size or page size within the card design program to the exact dimensions of a CR 80 card Persona C25 Card Printer User Guide Rev 4 0 80 ...

Page 81: ...ronics Inc Determining the number of Copies Use this function to indicate copies required Step Procedure 1 Specify the number of copies to be printed by clicking on the up or down arrows Persona C25 Card Printer User Guide Rev 4 0 81 ...

Page 82: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the Default Graphic Resolution This is a default selection Persona C25 Card Printer User Guide Rev 4 0 82 ...

Page 83: ...RESTRICTED USE ONLY FARGO Electronics Inc Using the Device Options Use the Device options tab to select options that control the Printer s functions Persona C25 Card Printer User Guide Rev 4 0 83 ...

Page 84: ... below Adjust to match the Ribbon Type selection with the Ribbon Type already loaded in the Printer K Standard Resin Black Colored Resin Colored Resin is available in Red Blue Green or White K Premium Resin Black Metallic Resin Metallic Resin is available in Gold or Silver Scratch Off Resin BO Dye Sub Black Overlay YMCBO Full Color Dye Sub Black Overlay YMCKO Full Color Resin Black Overly YMCKOK F...

Page 85: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting from the Ribbon Type options continued Persona C25 Card Printer User Guide Rev 4 0 85 ...

Page 86: ...ty color matching software OR Select Algebraic to control the Contrast and Gamma of the printed image as well as the individual color balance of Yellow Magenta and Cyan Note In most cases the default settings of these options will suffice When the Algebraic color matching option is selected all control options will display and can be adjusted OR Select Monitor for the Printer Driver to make color ...

Page 87: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting from the Color Matching options continued Persona C25 Card Printer User Guide Rev 4 0 87 ...

Page 88: ... option under Picture Controls to control the Contrast and Gamma of the printed image as well as the individual color balance of Yellow Balance Magenta Balance and Cyan Balance Note In most cases the default settings of these options will suffice Persona C25 Card Printer User Guide Rev 4 0 88 ...

Page 89: ...Intensity YMCB Step Procedure 1 Control the overall darkness and lightness of the printed image by adjusting the Dye Sub Intensity slide by clicking and dragging the slide s box or by clicking on the left and right arrows Persona C25 Card Printer User Guide Rev 4 0 89 ...

Page 90: ...f resin text and bar codes Adjust the Resin Heat K setting as needed as shown below Note 2 This option only effects objects printed with a resin only print ribbon or those objects printed on the back side of a card with the resin black panel of a YMCKO YMCKOK or YMCKK print ribbon Note 3 Use this option to control the amount of heat the Printer uses when printing with the resin black panel s of a ...

Page 91: ...RESTRICTED USE ONLY FARGO Electronics Inc Using the default Dither Mode This is a default selection Persona C25 Card Printer User Guide Rev 4 0 91 ...

Page 92: ...Mode option to control where the resin black K panel of a full color ribbon is printed Note If printing with a resin only ribbon type or a ribbon type that does not have a K panel all K Panel Resin options will be grayed out Resin black text is desirable due to its sharp saturated black coloring and resin black bar codes are often required to ensure readability when scanned Persona C25 Card Printe...

Page 93: ... a card If using a YMCKO ribbon type the front of the card is printed with the ribbon s YMCO panels and the back is printed with the K panel If using a YMCKOK ribbon type the front of the card is printed with the YMCKO panels and the back is printed with the second K panel If using a YMCKK ribbon type the front of the card is printed with the YMCK panels and the back is printed with the second K p...

Page 94: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the Split Ribbon Print option continued Persona C25 Card Printer User Guide Rev 4 0 94 ...

Page 95: ...y option Use this option to automatically print on the backside of a card Step Procedure 1 Select this option to conveniently print the backside of preprinted cards which must have their Magnetic Stripe or smart card chip encoded Persona C25 Card Printer User Guide Rev 4 0 95 ...

Page 96: ... option for Edge to Edge type printing Step Procedure 1 Select this option to adjust the maximum printable area on a card which results in printed cards with virtually no border See the Adjusting the RP3 Card Offset Location procedure on page 68 Persona C25 Card Printer User Guide Rev 4 0 96 ...

Page 97: ...e this option to rotate the image on the front of the card 180 degrees when printed Step Description 1 Select this option to change the position of the printed image in relation to the set location of a card s Magnetic Stripe or smart chip Persona C25 Card Printer User Guide Rev 4 0 97 ...

Page 98: ... the existing ribbon in the Printer and press the Pause Resume button Once the Pause Resume button is pressed the Printer will continue printing until the end of the ribbon but will beep once before each print job It will not be necessary to press the Pause Resume button again to continue printing once it has been pressed initially during a batch print The Printer will still beep once before each ...

Page 99: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the Pause for Low Ribbon option continued Persona C25 Card Printer User Guide Rev 4 0 99 ...

Page 100: ...for the image to print on Note 1 Print a full color ID format on the front of the card and monochrome text or bar codes on the back by creating the full color front side of the card on page 1 of the document and the monochrome backside on page 2 Note The Printer Driver always places the odd numbered pages on the front side of the card and the even numbered pages on the backside Note 2 To customize...

Page 101: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the Overlay option continued Persona C25 Card Printer User Guide Rev 4 0 101 ...

Page 102: ...t the SmartShield option to print your custom SmartShield Security Image when using the Printer s optional SmartGuard Security Feature with the enabled SmartShield option Select the SmartShield Front Side Only SmartShield Back Side Only or SmartShield Both Sides setting to designate the side or sides of the card on the SmartShield image to print on Note 1 Select this option in conjunction with any...

Page 103: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the SmartShield option continued Persona C25 Card Printer User Guide Rev 4 0 103 ...

Page 104: ...these options and the Printer s Magnetic Encoding process Step Procedure 1 Select the Magnetic Encoding Options to change the encoding mode coercivity setting or to modify the ISO Standards for Tracks 1 2 and 3 Note By default the Printer Driver is set to encode according to ISO Standards onto high coercivity Magnetic Stripes Continued on the next page Persona C25 Card Printer User Guide Rev 4 0 1...

Page 105: ...on Use the Coercivity option to select the type of Magnetic Stripe to encode Step Procedure 1 Select High Coercivity to set the Oersted level to 2750 as shown below OR Select Low Coercivity to set the Oersted Level to 300 Persona C25 Card Printer User Guide Rev 4 0 105 ...

Page 106: ...y for either high or low coercivity cards on Tracks 1 2 and 3 Note The ISO option is the industry s most standard mode of Magnetic Encoding OR Select the JIS II mode provides encoding compatibility with the JIS C 6220 Type II cards commonly used in Japan When the JIS II mode is selected only Track 2 will be encoded Note No encoding customization options are available with the JIS II mode Persona C...

Page 107: ...h of the three Tracks to customize by selecting one of the three Track options Note 1 After making the required selection the Magnetic Track options box displays the current set of customization options for the selected Track Note 2 For most applications the default settings for these options do not need to be changed Step Procedure 1 Properly adjust the Magnetic Encoding options to change the ISO...

Page 108: ...data on the currently selected Track Note The default ISO Standard selections for this option are Track 1 210 BPI Track 2 75 BPI and Track 3 210 BPI Step Procedure 1 Select 75 BPI to change the bits per inch to 75 BPI OR Select 128 BPI to change the bits per inch to 128 BPI OR Select 210 BPI to change the bits per inch to 210 BPI Persona C25 Card Printer User Guide Rev 4 0 108 ...

Page 109: ...e currently selected Track Note The default ISO Standard selections for this option are Track 1 EVEN Track 2 EVEN and Track 3 EVEN Step Procedure 1 Select NO LRC to change the LRC Generation to none OR Select Even Parity to change the LRC Generation to Even Parity OR Select Odd Parity to change the LRC Generation to Odd Parity Persona C25 Card Printer User Guide Rev 4 0 109 ...

Page 110: ...ted Track Note This character size includes the parity bit if enabled Note The default ISO Standard selections for this option are Track 1 7 BPC Track 2 5 BPC and Track 3 5 BPC Step Procedure 1 Select 5 Bits to change the bits per character to 5 BPC OR Select 7 BPI to change the bits per character to 7 BPC OR Select 8 BPI to change the bits per character to 8 BPC Persona C25 Card Printer User Guid...

Page 111: ... currently selected Track Note The default ISO Standard selections for this option are Track 1 ODD Track 2 ODD and Track 3 ODD Step Procedure 1 Select No Parity to change the Character Parity to none OR Select Even Parity to change the Character Parity to Even Parity OR Select Odd Parity to change the Character Parity to Odd Parity Persona C25 Card Printer User Guide Rev 4 0 111 ...

Page 112: ...set value is subtracted from the ASCII value of each Magnetic Stripe data character prior to encoding on the Track Note The default ISO Standard selections for this option are Track 1 SPACE Track 2 ZERO and Track 3 ZERO Step Procedure 1 Select NULL to change the ASCII Offset to NULL OR Select SPACE to change the ASCII Offset to SPACE OR Select ZERO to change the ASCII Offset to ZERO Persona C25 Ca...

Page 113: ...ta to the left hand side of the card s Magnetic Stripe Note This is useful in situations that require cards to be readable with insert type readers that may not be able to read the right hand side of the card Step Procedure 1 Select the Shift Data Left option to apply to all Tracks Persona C25 Card Printer User Guide Rev 4 0 113 ...

Page 114: ... Extension MLE support in Windows XP can cause text strings to be broken up into fragments This fragmentation of the text string prevents magnetic encoding Step Procedure 1 Select Yes from the dropdown to allow the Driver to process the fragmented text Persona C25 Card Printer User Guide Rev 4 0 114 ...

Page 115: ...instruct the Printer to verify that all magnetic data has been correctly encoded on each card Note This option is selecTable for both ISO and JIS II encoding modes If this option is selected any verify errors will cause the Printer to signal an error condition If this option is not selected the verify pass will not be executed Persona C25 Card Printer User Guide Rev 4 0 115 ...

Page 116: ...agnetic Stripe Refer to the diagram below for Track locations Note All standard Persona C25 Card Printers are capable of printing onto oversized cards however a special version of the Printer is required to encode the Magnetic Stripe of oversized cards TRACK1 0 110 TRACK2 0 110 TRACK3 0 110 0 130 0 140 0 223 0 353 0 493 Persona C25 Card Printer User Guide Rev 4 0 116 ...

Page 117: ...software applications In most cases however the User must guidely add these characters to the string of magnetic Track data Entering Track Information Note If these characters are not added to the Track data the text intended for the magnetic Track will most likely appear as printed text on the card Step Procedure 1 To avoid this symptom Track information must be entered as follows When entering T...

Page 118: ...ters Track 1 0 9 A Z Punct ASCII 32 95 See the Table below 78 Track 2 0 9 ASCII 48 63 See the Table below 39 Track 3 0 9 ASCII 48 63 See the Table below 106 Reviewing the Track Data Note Review this Table which displays how Track Data should be entered for Tracks 1 2 and 3 Track Data Entry Sending data to Track 1 1 JULIE ANDERSON 623 85 1253 Sending data to Track 2 2 0123456789 Sending data to Tra...

Page 119: ... Code Character 32 space 56 8 80 P 33 57 9 81 Q 34 58 82 R 35 59 83 S 36 60 84 T 37 61 85 U 38 62 86 V 39 63 87 W 40 64 88 X 41 65 A 89 Y 42 66 B 90 Z 43 67 C 91 44 68 D 92 45 69 E 93 46 70 F 94 47 71 G 95 _ 48 0 72 H 49 1 73 I 50 2 74 J 51 3 75 K 52 4 76 L 53 5 77 M 54 6 78 N 55 7 79 O Persona C25 Card Printer User Guide Rev 4 0 119 ...

Page 120: ...TED USE ONLY FARGO Electronics Inc Selecting the Custom Non Printable Area Use this option to bring up the Non Printable Area Setup window shown on the next page Persona C25 Card Printer User Guide Rev 4 0 120 ...

Page 121: ...RESTRICTED USE ONLY FARGO Electronics Inc Using the Non Printable Area Setup window Persona C25 Card Printer User Guide Rev 4 0 121 ...

Page 122: ...STRICTED USE ONLY FARGO Electronics Inc Selecting the Smart Encode Mode option Use this option to select either the No Smart Encode or the Single File Mode Persona C25 Card Printer User Guide Rev 4 0 122 ...

Page 123: ...ter to encode cards Step Procedure 1 Select this option To encode or re encode preprinted cards without wasting additional time effort or printing supplies To ensure that all encoding instructions will be sent according to how they are configured within the software even though all print data will not be sent to the Printer Persona C25 Card Printer User Guide Rev 4 0 123 ...

Page 124: ... only to print to multiple Printers sharing print jobs over a network Note In this case this option ensures all print evenly shared by all Printers Normally when this option is not selected the Printer s memory will buffer as many print jobs as it can until the Printer s memory is full This is ideal for most applications where Printers are not networked together Persona C25 Card Printer User Guide...

Page 125: ...s Inc Selecting the Calibration window Use this option to a control the position of the printable area in relation to the card b calibrate Sensors and c adjust the internal Printer settings Persona C25 Card Printer User Guide Rev 4 0 125 ...

Page 126: ... in mind that cards always remain in the same position while moving through the Printer regardless of image orientation To illustrate this the card illustration shown in the Image Position box will flip and rotate according to the Portrait Landscape or Rotate 180 Degrees selection The outline around the illustration will always remain in the same Landscape orientation Persona C25 Card Printer User...

Page 127: ...red Move toward the front of the Printer if a negative number is entered OR Use the Horizontal adjustment to move the image Move toward the card output side of the Printer if a positive number is entered Move toward the card input side of the Printer if a negative number is entered Note 1 The maximum value for the Vertical and Horizontal adjustments is 100 pixels 10 pixels about 03 8mm Note 2 The ...

Page 128: ...bon Sensor remove the Ribbon and close the Printer s top cover b Click on the Send button c Wait for the Printer to beep twice to indicate a completed calibration 3 Click on the Self Test button to send a Self Test Print to the Printer Note Use this test print procedure to ensure the computer is effectively communicating with the Printer and that the Printer is functioning properly Caution There m...

Page 129: ...ption to send a Self Test page to the Printer Step Procedure 1 Click on the Self Test button to print out a test page and ensure that the computer is effectively communicating with the Printer and that the Printer is functioning properly Persona C25 Card Printer User Guide Rev 4 0 129 ...

Page 130: ...se specified To prevent personal injury make sure only qualified personnel perform these procedures Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below To prevent equipment or media damage refer to the following safety mes...

Page 131: ...e Printer s Print Top Cover Note Manually roll up any dust and or other particles laying on the surface of the ribbon into a take up roll Dust may settle on the top surface of the ribbon and cause print quality problems 2 Use a Printhead Cleaning Pen from the Printer Cleaning Kit to firmly wipe back and forth across the surface of the Printhead OR Use a soft lint free cloth slightly moistened with...

Page 132: ...cles are attracted to the print ribbon or blank card by static produced during printing and can contaminate the printed card causing spots or speckles to appear Periodically use the following procedure to remove dust and other contaminants Steps Procedures 1 Open the Printer s Top Cover 2 Remove the print ribbon from the Printer 3 Use a Cleaning Pad from the Printer Cleaning Kit to wipe out all vi...

Page 133: ...ch the Printer is located b Clean if the Rollers appear dirty or if the cards start showing speckles or debris on the printed surface c Refer to Steps 2 to 5 in this procedure to clean all these Rollers through a single easy process 2 a Open the Printer s Top Cover and remove all card print ribbon from the Printer b Leave the Printer power ON and the Top Cover open throughout this procedure Note T...

Page 134: ...n Cancel button until the Cleaning Card has fed completely through the Printer b Repeat this cleaning procedure as needed c After the cleaning procedure is finished re install media close the Printer s Top Cover and turn the Printer power OFF and ON to reset the Printer 7 Be sure to use either clear tape or masking tape Note If the cleaning kit is not available adhesive tape is also an effective m...

Page 135: ...s back and forth while cleaning 5 Replace the print supplies and close the Printer s covers Maintaining the Cleaning Rollers Clean these Rollers to prevent contaminated cards from passing beneath the Printhead extend the Printhead s life and maintain higher quality output Clean the Cleaning Rollers during every ribbon change or after every 250 prints Note The Cleaning Rollers remove the dust parti...

Page 136: ... is removed clean the Rollers using one of the adhesive backed Cleaning Cards from the Printer Cleaning Kit With the card s adhesive backing paper removed slide the card in between the two Rollers until all dust particles are removed from both Rollers If you do not have a Cleaning Card use a piece of standard clear adhesive tape Use the stick side of the tape to life dust from the Rollers 6 Once a...

Page 137: ...RESTRICTED USE ONLY FARGO Electronics Inc Persona C25 Card Printer User Guide Rev 4 0 137 ...

Page 138: ...start showing speckles or debris on the printed surface See Steps 2 to 6 below 2 Leave the power ON and open the Printer s Top Cover 3 Remove the print ribbon 4 Locate the Platen Roller 5 a Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Rollers clean b Press the On Cancel button and the Pause Resume button to move the Rollers back and forth while cleaning 6 After the Roller is clean ...

Page 139: ...gned for use in credit card Magnetic Stripe readers are excellent for cleaning the card path Rollers and magnetic encoder Occasional use of these cards is recommended for cleaning the encoder when the reliability of card encoding is suspect From the software application execute a print job that includes information for Magnetic Encoding The card will be passed through the encoder twice in an attem...

Page 140: ...n a very damp room moisture may condense inside the unit Should this occur print quality may not be optimum Leave the unit turned OFF in a warm dry room for several hours before using This will allow the moisture to evaporate Unpacking and Packing the Printer Unpacking the Persona C25 Card Printer The purpose of this section to provide the User with a specific unpacking procedure for the Persona C...

Page 141: ...rinter Follow this instruction to pack the Card Printer for transport Step Procedure 1 Clean the inside of the Printer with deionized air Wipe it down with a lint free cloth 2 Clean the Printhead with a Printhead pen 3 Pack the Printer in the original carton and packing materials 4 Be sure to enclose any necessary paperwork test cards etc Persona C25 Card Printer User Guide Rev 4 0 141 ...

Page 142: ...d for your country and refer to the following steps Caution The included power supply is designed for use only with the color ID card printer If you have any double about the plug configuration or voltage do not attempt to use the printer Contact your authorized reseller for information on the correct power supply configuration Step Procedure 1 Place the power cord into the power cord port of the ...

Page 143: ...t 3 Place the AC power plug end of the power supply cord into an available wall outlet Power is automatically applied to the printer when it is plugged in Press the On Cancel button if you wish to turn the printer OFF If the printer will not be used for a long period of time unplug the power supply cord from the wall outlet Persona C25 Card Printer User Guide Rev 4 0 143 ...

Page 144: ...e slight printer adjustments for consistent printing To load the cards into the printer refer to the following steps Step Procedure 1 Remove a stack of 100 or fewer cards from the card packaging Do not touch the area of the card where you intend to print Oil or dirt from your hands can impair print quality 2 Open the Card Hopper Door located on the right hand side of the printer ís exterior by gra...

Page 145: ...the printer If inserting smart cards or cards with a prepunched slot be sure the smart card chip is positioned upward and that the chip or slotted end of the card is inserted first 4 Once the cards have been inserted remove the top card and throw it away if you suspect it has been contaminated with oil from your fingertips Close the Card Hopper Door The cards will automatically feed off the top of...

Page 146: ...This port is the means through which the printer receives data from your computer To connect the printer to your computer obtain a shielded bi directional parallel cable and refer to the following steps Step Procedure 1 Connect the Centronics type parallel side to the printer Snap the fastening clips into place Note The extra port shown in the previous illustration is an Auxiliary Port subminiatur...

Page 147: ...uter continued Step Procedure 2 Connect the other side to the back of your PC at the PARALLEL connector Note The printer must have its Ready LED light illuminated to receive data If the light is not ON press the Pause Resume button Persona C25 Card Printer User Guide Rev 4 0 147 ...

Page 148: ...allation CD included with your printer Note The Windows 3 1 printer driver is not included with your printer or on the Software Installation CD If you would like to use this driver please contact your authorized reseller If you are reading this on your computer screen from the Online User s Guide you have already installed the printer driver and this guide using this CD If you would like to provid...

Page 149: ... along with the printer driver An icon for this will appear in the Start Programs Fargo folder Select the Online User Guide icon to open the Online User s Guide any time you have a question about operating your printer Installing Printer Driver Updates Occasionally new printer driver versions are released which have new or updated features Before installing an updated printer driver version always...

Page 150: ...to your computer unzip the contents of the file by simply double clicking on it Note The archive will unzip itself revealing its contents as a new list of files within the folder Installing Step Procedure 1 Click the Start button point to Settings and select Printers 2 Double click on the Add Printer icon 3 Follow the on screen instructions to begin installation Note When prompted click on the Hav...

Page 151: ...o of your specific printer model to begin installation Note If the CD does not automatically open use My Computer or Windows Explorer to view the contents of the CD Then double click on the Setup exe file listed on the CD Follow the on screen instructions to complete installation Once installed the 32 Bit Print Spooler icon will appear in the Start Programs Fargo folder Note Occasionally new 32 Bi...

Page 152: ...rint option is selected the 32 Bit Print Spooler will automatically save the last print job you sent to the printer and allow you to instantly reprint the job without the delay of having to reprocess it Note The print job will be saved in the spooler until another print job is sent and saved over it If you do not wish to save the last print job for reprint deselect this option To print a saved job...

Page 153: ...creens This means that you do not have to go back to the main printer setup window each time you want to change a setting or option in the printer driver These applications will usually give you the same choices and options but in a slightly altered format To open the printer driver setup window please refer to the following steps for your specific operating system Windows 95 98 Step Procedure 1 C...

Page 154: ...ce guide in order to troubleshoot a Persona C25 Card Printer As needed contact the FARGO Technical Support Group by phone at 952 941 0050 or by fax at 952 941 1852 for additional technical assistance OR Contact FARGO Technical Support via the Web http www fargo com tech_support contact_tech_support asp 2 Position a phone near the Printer and Computer so FARGO technicians can help to help troublesh...

Page 155: ...pixels and applies them to an algebraic equation to adjust the levels of hue saturation and brightness ANSI American National Standards Institute The United States Representative to ISO providing standardization for U S Manufactures prior or in addition to acceptance by ISO AS400 An IBM operating system running on a main frame DTC500 Fargo Printers are built with fonts saved in the Printer memory ...

Page 156: ...viation for binary digital Each bit is an element of information that can have two states off and on Bit map A graphic produced by an array of pixel elements with the color hue brightness and saturation information stored in bits The more bits the more values and thus the greater variety 1 bit color is black and white 8 bit color produces 256 shades of gray and 24 bit color can produce 16 7 millio...

Page 157: ...tween the PC and the Printer port Centronics A parallel communications interface that has become the standard for connections to Printers designed by the Centronics Corp Coercivity The property of a Magnetic Stripe that indicates the amount of force needed before magnetic saturation measured in Oersted Oe Color matching The process of adjusting color hue saturation and brightness to duplicate a de...

Page 158: ...at works on DC with continuous motion DC Direct Current Electronic flow that is unidirectional flowing from the positive to negative of a power source Default A setting or parameter that comes preset from the factory in Driver or firmware Performance parameters may be customized in the Driver but can be reset to the factory values usually through the push of the default button The default values f...

Page 159: ...rallel cable Dot The smallest unit of an image that the Printer is able to produce The smaller the dot see dot pitch the sharper the image Dot pitch A measurement of image sharpness denoting the width of the dots that makes up a pixel The smaller the pitch the sharper the image Download The transfer of a data file from one device to the other over a network or cable typically from the Internet to ...

Page 160: ... smart cards or prox cards E card Docking Station The device in the Printer that accepts smart cards with an ISO smart card contact station This allows the user to write to the smart card chip with a standard RS 232 interface in the back of the Printer or with the optional built in encoder Edge to Edge Refers to the maximum printable area on a card resulting in printed cards with virtually no bord...

Page 161: ...y Programmable Read Only Memory A microchip based non volatile memory storage device that cannot be rewritten in the field Firmware for many Fargo Printers is stored on these chips and so a change of the chip is necessary for an upgrade Escape sequence A string or control character that indicates to the processor that what follows is a command and not data ESD ElectroStatic Discharge The discharge...

Page 162: ...lative log exposure Glossy Matte A smooth polished surface in comparison to a rougher matte surface Fargo matte cards have a surface index Ra of approximately 65 micro inches while glossy have a Ra 3 Glossy PVC A card made of PVC with a smooth polished surface Surface roughness of approximately 0 10 micro inches This is required for direct to card dye sublimation printing Graphical Device Interfac...

Page 163: ... sink A device used to dissipate heat into the ambient Heat Seal A resinous film transferred by the printhead onto the back of an HDP intermediate transfer film to facilitate adhesion HiCo High Coercivity The coercivity value of magnetic media between 2500 4000 Oe ISO 7811 6 Fargo s High Coercivity encodes at 2750 Oe HTML HyperText Markup Language A standard protocol used to format text files for ...

Page 164: ... transferred to the card surface by the hot Roller ISO For the Greek iso meaning same Used to represent data from the International Organization for Standardization JIS II Japanese Industrial Standard The standard for encoding to a Magnetic Stripe provided by the Japan Standards Association The single Track is as wide as ISO Tracks 1 and 2 combined and in the same approximate location as those Tra...

Page 165: ...lue of magnetic media between 250 600 Oe ISO 7811 2 Fargo s Low Coercivity encodes at 300 Oe LPT Port Line Printer Port The system abbreviation for a PC s parallel Printer port Mag encoding The process of orienting successive magnetic bits to produce a serial data string Magnetic Stripe An area of the card with an applied or impregnated ferrous material that may hold encoded data through a series ...

Page 166: ... prescribed distance between a reference point and the target point The offset in card printing may refer to the position of the image relative to the leading edge or the distance of the start of Magnetic Encoding from the leading edge of the card O Ring A rubber ring used as a belt in several media driving applications OS Operating System The instructions installed on the computer hard drive that...

Page 167: ... socket on a device that allows for parallel data transfer PC Personal Computer A stand alone programmable electronic device that can store retrieve and process data consisting of a CPU mouse keyboard and monitor PCB Printed Circuit Board A solid multi layered plate on which electronic elements are attached either through the board or on the surface Peel The removal of a film or ribbon from a card...

Page 168: ... and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Portrait A document layout that is viewed with the document s long axis in a vertical orientation Potentiometer An electronic resistor with a variable resistance value that can be mechanically set Print Driver A software utility that serves as an interface between...

Page 169: ...on inside the Printer encoder The ProxPoint is a read only device producing a Wiegand signal that is converted to RS 232 using a Cypress Computer Systems CVT 2232 Application programs can read information from HID prox cards via a RS 232 signal through a dedicated DB 9 port on the outside of the Printer labeled Prox RAM Random Access Memory A storage device for digital information to be held tempo...

Page 170: ...model Combinations of these three colors can produce practically all the colors of the spectrum that humans can detect Computer monitors operate on an RGB model Ribbon The dye impregnated film that is used for color printing Ribbon cable Parallel wires held flat in a row by plastic insulation RibbonTraq A FARGO Electronics method of placing bar code like marks on the transition area between color ...

Page 171: ... PC for AS400 operating systems or for e card encoding SIMM Single In Line Memory Module An array of memory chips attached to a printed circuit board that installs in a slot on the main board Simplex Single sided printing SmartGuard An application from FARGO Electronics that allows users to prevent access to the Printer through the use of a personally encoded smart card SmartGuard SmartGuard is a ...

Page 172: ...at form a line of data Surface mount A method of mounting circuit elements onto the surface of a circuit board attached at solder pads rather than through holes in the board Surge Protector An electronic device placed in serial to the Printer s power supply that prevents damage to the Printer from electronic surges and electrical current that is outside of the normal parameters Switch box An elect...

Page 173: ...leads passing through holes in the circuit board and soldered on the opposite side Timeout An interruption of a print job that occurs when a function is not completed in the time allotted by the operating system TOF Top of Form The leading edge of the card as it travels through the Printer Track The area on a mag stripe designated to contain the magnetic data string Troubleshooting The process of ...

Page 174: ...rt Window s operations Wrinkle The appearance in the card image of wavy or arched lines either colored or clear caused by improper film or ribbon tension Write Direct to Port UI function for specific older operating systems where it is necessary to bypass the layers of the operating system in order to connect directly to the Printer port Do not use this option for newer operating systems because i...

Page 175: ... the second K is for backside black only printing YMCKO The designation of colored ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K and Overlay O YMCKOK The designation of colored ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Overlay O and Black K used for backside black only printing Per...

Page 176: ...rd contamination 133 Card Design 21 Card Feed Rollers 133 134 Card Feeding Errors 34 35 Card Hopper 134 Card Input Hopper 14 Card Input Tray 34 Card Jam Flip 23 Mag 39 Print 38 card jams 133 Card Out Not Fed 23 28 Card Output Hopper 15 Card Separator Flap 35 Card Size 21 80 Card Surface 21 card surface debris problem 48 Card tab 80 Card Types 11 Card encoded 44 card physically jammed 38 cards coer...

Page 177: ... Dither 158 dither method 91 DMA Direct Memory Access 156 Dongle 158 Dot 158 Dot pitch 158 Download 158 DPI Dot Per Inch 158 DRAM Dynamic Random Access Memory 158 Driver 158 Duplex Printing 158 Dwell Time 159 Dye Migration 159 Dye Sublimation 12 159 Dye Sublimation Black Panel 17 Dye Sublimation Cyan Panel 17 Dye Sublimation Magenta Panel 17 Dye Sublimation Yellow Panel 17 Dye Sublimation Resin Pr...

Page 178: ...ft error message 40 Headlift Motor 40 Head up Failed 24 Heat Seal 162 Heat sink 162 HiCo High Coercivity 162 high coercivity 107 high resolution 24 bit color images 56 Horizontal adjustment 127 HTML HyperText Markup Language 162 HTTP HyperText Transfer Protocol 162 Humidity 11 I IBM PC 30 IC Integrated Circuit 162 icon for printed card 81 ID Identification 162 IEEE 1284 Institute of Electrical and...

Page 179: ... 102 N Network 165 No Shield Loaded 25 26 No SmartShield 102 None 86 number of Copies 81 O Oersted Oe 165 Offset 165 On LED Light 13 On Cancel button 138 On Cancel Button 14 Operating Temperature 11 option to disable 123 optional Magnetic Stripe Encoding Module 104 O Ring 165 OS Operating System 165 Output 165 Output Hopper 165 overlaminate 132 Overlaminate 166 Overlay 165 Overlay option 100 Overs...

Page 180: ...in Black Panel 17 Resin Dither 84 resin printing problem 52 Resin Thermal Transfer 12 Resolution 169 Resolving data for Magnetic Stripe 45 Resolving the Flipper Jam error message 37 RESUME Duplicate 29 RESUME Reprint 28 RFI Radio Frequency Interference 169 RFID Radio Frequency Identification 169 RGB Red Green Blue 169 Rib Calib Failed Error 26 Ribbon 169 Ribbon Cards 22 64 Ribbon Breaking 43 Ribbo...

Page 181: ...172 timing diagram 62 TOF Top of Form 172 Track 172 Track Data Note 118 Track number 1 2 or 3 117 Tracks 1 2 and 3 107 118 troubleshoot the Printer 153 Troubleshooting 172 TrueType TT 172 TÜV GS 9 U UL 9 UltraCard 172 UltraCard III 172 Update 173 UPS Un interruptible Power Supply 173 USB Universal Serial Bus 173 Using Picture Control tab 49 Using the Picture Control tab 51 52 V Verification option...

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Summary of Contents for Persona C25

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FARGO electronics Persona C25, User Manual, Page: 50 / 181

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Summary of Contents for Persona C25

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