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FARGO electronics HDP600 User Manual Download Page 132

RESTRICTED USE ONLY 

 

Fargo Electronics, Inc. 

HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.3) 

4-14 

General Troubleshooting Guide (continued) 

Problem 

Possible Solution 

Input Roller 
continually spins on 
power up 

Verify the cable (D840687) is plugged into the Sensor (840176) 
and the Circuit Board (J58). 

Replace the cable (D840687). See the 

Removing the PCB Board 

Assembly (A000300)

 procedure. 

Card Jam during 
printing 60 mil cards 

Check the peel off bar height with fixture TL 1733. 

Verify the TOF and print offset are correct. 

Replace the Stepper Motor Cable (D860120).  

Verify the Lamination Roller (D880146) spins freely. 

Warning: The Lamination Roller may be extremely hot. 

Printer will queue up 
Ribbon and film but 
will not print 

In the diagnostic mode of the LCD, check the Platen Roller 
(D860022) to verify that it is spinning clockwise when pressing 
FORWARE. If the Motor is spinning counter-clockwise, replace 
the Stepper Motor Cable (D860120). 

Dash Lines on Image  Check the Lamination Roller (D880146) or Platen Roller 

(D860022) for cuts or nicks. 

Film Sensor Error 

Verify the Film Sensors (J35 and J36) have not been switched. 

Verify the Take-up Motor turns without delay when Lamination 
begins. Increase the transfer tension if the Motor delays. 

Verify that the washers (760386) are between the e-clip and 
springs on the spring loaded film and Ribbon hubs. 

Verify the film is not telescoped on the roll with fixture TL1574. 

Verify the Platen Roller stepper Motor cable (D860120) is wired 
correctly and is connected to the Motor (E000062) and the circuit  
Board (A000300) J32. 

Ribbon Sticking to 
the Film 

Increase the Ribbon Tension. See the 

Adjusting the Ribbon 

Tension

 procedure. 

Film is only printing 
on the back half of 
the card 

Check to see if the Lamination Lift Motor (D840980) is rotating in 
the correct direction. 

Continued on the next page 

Summary of Contents for HDP600

Page 1: ... Printer Encoder User Guide Rev 2 3 HDP600 Dual Sided Card Printer Encoder HDP600 LC Dual Sided Card Printer Encoder HDP600 CR100 Dual Sided Card Printer Encoder HDP600 LC CR100 Dual Sided Card Printer Encoder Part Number L000444 ...

Page 2: ...ision 1 0 1 February 2004 Same title These reference documents were thoroughly reviewed to provide Fargo with professional and international standards requirements guidelines and models for our technical training and user documentation At all times the Copyright Protection Notice for each document was adhered to within our Fargo documentation process This reference to other documents does not impl...

Page 3: ...____________________ 2 22 Printer Components Blank Cards ___________________________________________________ 2 23 Printer Components Card Input and Output Hoppers____________________________________ 2 24 Printer Components Card Output Hopper and Reject Hopper _____________________________ 2 25 Printer Unit Reviewing the Card Lamination Module ___________________________________ 2 26 Printer Compon...

Page 4: ...ing the Lamination Color Resin YMCK L Self Test ______________________________ 4 20 Section 5 Ethernet Option Section ___________________________________________5 1 Table of Contents ___________________________________________________________________ 5 1 Introduction ________________________________________________________________________ 5 3 Technical Specification Ethernet Option _______________...

Page 5: ...rinter_________________________________________________ 5 53 Accessing the HDP600 IP address ___________________________________________________ 5 53 Upgrading the Main Firmware with the Fargo Diagnostics Utility_____________________________ 5 54 Ethernet Printer Troubleshooting Procedures_____________________________________5 56 Troubleshooting procedures _________________________________________...

Page 6: ...ck 180 Degrees options ____________________ 7 35 Using the Print in Single Card Mode option____________________________________________ 7 36 Using the Disable Printing option____________________________________________________ 7 37 Using the Image Color tab HDP600 ___________________________________________________ 7 38 Using the Image Transfer tab _________________________________________________...

Page 7: ...nd Cables____________________________________________ 10 7 Section 11 LCD On Line Menu Navigation ___________________________________11 1 Entering the LCD Menu and selecting an Option __________________________________________ 11 1 Selecting from the HDP600 Menu Option Structure Tree _________________________________ 11 2 Reviewing the Printer Setup ________________________________________________...

Page 8: ..._________________________13 1 Contacting Fargo Technical Support____________________________________________________ 13 1 Reading the Serial Numbers on a Fargo Printer ___________________________________________ 13 2 Finding out when a Fargo Card Printer was manufactured ________________________________ 13 2 Reviewing Example No 1 Serial Number 80453289____________________________________ 13 2 Rev...

Page 9: ...d You can go directly to the Glossary of Terms Technical Specifications and Functional Specifications to learn how to use the processes procedures functions and windows for the HDP600 within concise correlative tables Table of Contents hyper linked You can use the automated Table of Contents to quickly locate for example an error message a procedure the index or an appendix Cross Referencing hyper...

Page 10: ... sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Disch...

Page 11: ...on Sensor Array 35 Printhead 5 Print Stepper 17 Ribbon Encoder 36 Printhead Cooling Fan 6 Lamination Headlift 18 Print Headlift 37 Card Input Hopper 7 Film Supply 19 Thermistor 38 8 Film Take Up 20 Cover Interlock 39 9 Ribbon Supply 21 Card Input Roller 40 10 Ribbon Take Up 22 Cleaning Cartridge 41 11 Print Headlift 23 Flipper Table Roller 42 12 Card Low 24 Flipper Table 43 13 Card Detection 25 En...

Page 12: ...e used to determine the angular position All stop 5 Stepper will engage to drive the card past the Mag Card Sensor and the Mag Head 6 Stepper engages to drive the card to a centered position on the Flipper Table using the Mag Card Sensor and a step count All stop 7 Stepper will turn ON causing the Flipper to turn to the default flat position The Flat Sensor and counted steps are used to determine ...

Page 13: ...s stop Note The Ribbon Encoder is active during this step 17 The Film ribbon drive turns ON until the images portion of the Film is positioned before the Printhead using the Film Print Alignment Sensor All stop Note The Film Encoder is active during this step 18 The Headlift Motor engages moving Printhead down until the Headlift Sensor is activated All stop 19 Ribbon Drive Film Ribbon Drive and St...

Page 14: ...er The Top of Form Sensor determines card edge and number of steps to position card All stop 27 The Headlift Motor turns ON to lower the hot Roller and will stop when the Headlift Sensor is activated All off 28 The Stepper and Film Drive engage to laminate the printed Film onto the card They will turn off after a given number of steps based on the position given by the card Sensor All stop Note Th...

Page 15: ...Headlift Sensor 5 The Print Ribbon moves forward until it finds the yellow panel pauses advances to magenta then backs up to yellow the Ribbon Sensor detects marks on the ribbon 6 The Transfer Ribbon advances forward two panels from supply advances until the Print Film Sensor senses 2 marks on the Film 7 The Transfer Ribbon advances forward one panel from supply advances until the Print Film Senso...

Page 16: ...with the Card Printer Step Process 1 The card is fed onto the Lamination Module Flipper Table 2 The card is fed to the Card Position Sensor 3 The Lamination Ribbon Motor begins cycling until the Lamination Sensor detects the mark 4 The Card Feed Motor activates to center the card on the Platen Roller 5 The Lamination Roller Lift Motor cycles until the Lamination Roller Lift Sensor detects state ch...

Page 17: ... the Lamination Roller Lift Sensor detects state change 8 The card is fed back to the Flipper Table 9 The Flipper Table Clutch engages 10 The Flipper Table Motor activates until the Card is inverted based on the Flipper offset setting 11 The Flipper Table Clutch disengages 12 The card is fed off the Flipper Table 13 The Flipper Table Clutch engages 14 The Flipper Table Motor activates until the Fl...

Page 18: ...Module Boot up Sequence Step Process 1 The Lamination Headlift turns until the head up position is returned from Headlift Sensor 2 The Lamination Ribbon Motor activates to determine the presence of a roll of lamination 3 The Lamination Flipper table homes itself 4 The Card Sensor checks for the presence of a card and ejects it if found ...

Page 19: ...0 Technical Specifications continued 2 11 Technical Specifications continued 2 12 Technical Specifications continued 2 13 Functional Specifications 2 14 Printer Components Resin Thermal Transfer to USB Interface Port 2 15 Printer Components Resin Thermal Transfer to USB Interface Port continued 2 16 Printer Components LCD and Softkey Control Pad 2 17 Printer Components LCD and Softkey Control Pad ...

Page 20: ... sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Disch...

Page 21: ...rinter Encoder Reviewing the HDP600 Printer Overview table HDP600 Series Input Hoppers Card Capacity Accepted Card Size Encoding Modules Lamination Module HDP600 Dual Sided Card Printer Encoder 2 200 100 per Hopper CR 80 Included Optional HDP600 LC Dual Sided Card Printer Encoder 2 200 100 per Hopper CR 80 Included Included HDP600 CR100 Dual Sided Card Printer Encoder 1 100 for single Hopper CR 10...

Page 22: ... 2 4 Reviewing the HDP600 Package These items are included with your HDP600 Unpacking Instructions and Training Video CD Software Installation CD includes Printer Driver Cleaning Roller Assembly One 1 power supply with Printer one 1 power supply with Laminator Card Feed Weights Reviewing the HDP600 front ...

Page 23: ...onics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 2 5 Reviewing the HDP600 CR100 Card Printer Display A HDP600 CR100 Printer with detached Output Hopper Display B HDP600 CR100 Printer with attached Output Hopper ...

Page 24: ...the operator is required to take whatever steps are necessary to correct the interference ITS EMC The Card Printer has been tested and complies with EN55022 Class B 1995 and EN82082 1 1997 standards for EMI emissions Note Based on the above testing the Printer manufacturer certifies that the Card Printer complies with all current EMC directives of the European Community and has placed the CE mark ...

Page 25: ...eate a custom form size from 1 0 x 3 0 to 2 204 to 3 452 25 4 X 76 2 mm to 56 X 87 7 mm HDP600 CR100 and HDP600 LC CR100 same reference CR 100 This selection is the default form size for the HDP600 CR100 This will print 3 88 in L x 2 63 in W 98 5mm L x 67mm W including a 04 over bleed on each of the 4 sides This makes the overall form size 3 92 in L x 2 67 in W 98 9mm L x 71mm W The CR 100 size Po...

Page 26: ...d types only HDP600 and HDP600 LC HID Proximity Cards Mifare Contactless Smart Cards and Contact Smart Cards Accepted Card Compositions ABS PVC PET and PETG Colors Up to 16 7 million colors and 256 shades per Pixel Card Capacity HDP600 and HDP600 LC 200 cards 030 762mm auto or Guide feed HDP600 CR100 and HDP600 LC CR100 100 cards 030 762mm auto or Guide feed Cardstock HDP600 and HDP600 LC CR80 30 ...

Page 27: ...m H x 883mm W x 356mmD LC Module CR100 10 H x 13 W x 14 2D 362mm H x 330mm W x 254mmD Display User friendly SmartScreen LCD Control Panel LED display on Card Lamination Module Encoding Options only HDP600 and HDP600 LC ISO Magnetic Stripe Encoding Module dual high and low coercivity Tracks 1 2 and 3 JIS II Magnetic Stripe Encoding Module E card Docking Station required for all e card options or 3r...

Page 28: ...aw when non Fargo Certified Supplies are used HDP Film Options Clear 1 250 prints Standard Holographic only HDP600 and HDP600 LC Custom Holographic special order only HDP600 and HDP600 LC HDP Film Storage Temperature 77ºF 25ºC or lower for no longer than 1 5 years Humidity 20 to 80 non condensing Input Hopper Card Capacity HDP600 and HDP600 LC 200 cards 030 762mm HDP600 CR100 and HDP600 LC CR100 1...

Page 29: ...62mm HDP600 CR100 HDP600 LC CR100 100 cards 030 762mm Overlaminate Options HDP600 LC and HDP600 LC CR100 only All overlaminates are available in either clear holographic globe design or custom holographic design They can also be optimized for use with smart cards and Magnetic Stripes PolyGuard is available in CR 80 patch sizes HDP600 LC only Here are the options Thermal Transfer Overlaminate 25 mi...

Page 30: ... the ribbon type and the number of ribbon panels printed where Y Yellow M Magenta C Cyan K Resin Black O Overlay F Fluorescing Print Speed Batch Mode HDP600 and HDP600 LC see note below 35 seconds per card 112 cards per hour YMC with transfer 40 seconds per card 94 cards per hour YMCK with transfer 72 seconds per card 54 cards per hour YMCKK with transfer 40 seconds per card 90 cards per hour YMCK...

Page 31: ...3 75A HDP600 and HDP600 LC 100 to 240 VAC 4 25A HDP600 CR100 and HDP600 LC CR100 System Requirements IBM PC or compatible Windows 2000 XP Pentium class 133 MHz computer with 64 MB of RAM or higher 200 MB free space or higher and USB 1 1 Warranty Printer One year optional Extended Warranty Program U S only Printhead Lifetime unlimited pass with Fargo certified Cards Weight HDP600 35 lbs HDP600 LC 5...

Page 32: ...e entire length of the Print Ribbon Panels The Printer always prints the yellow Panel first followed by the magenta Panel and the cyan Panel Printhead As the Print Ribbon passes beneath the Printhead hundreds of thermal elements within the Printhead heat the dyes on the Ribbon Note When these dyes are heated they vaporize and diffuse into the surface of the film and then the film is laminated onto...

Page 33: ...very durable saturated printing Card Input Hopper Load blank cards into this hopper Card Output Hopper Stores printed cards Card Lamination Module Works in conjunction with the Printer to apply a variety of different overlaminates to printed cards providing increased card durability and security The Module has its own LED indicator light and control buttons so it can be operated separately from th...

Page 34: ...l through menus and sub menus and to adjust certain menu options Card Thickness Adjustment Lever Adjusts the Printer to feed varying card thicknesses Card Cleaning Assembly Automatically cleans cards for higher print quality Note Clean this Assembly after every 1000 cards or as needed Power Switch Turns the Printer power ON and OFF Power Port Connect to the included power supply USB Interface Port...

Page 35: ...ponent Description Softkey Buttons The Printer has three softkey buttons that appear below the LCD Display Their current function is indicated by the words appearing above them This function will change according to the Printer s current mode of operation Press the corresponding softkey button under the choice you want to select If no word appears above a particular button this indicates it has no...

Page 36: ...r BWD Card Rollers This is helpful when cleaning the Printer or if clearing jammed media In any of these screens the Printer will always display the Menu option above the center softkey button Press this button to access the Printer s menu options Note The Menu option is available only in the Ready Printer Open screens If the Printer is equipped with the Card Lamination Module and the Lamination S...

Page 37: ... Indicates that the Printer is receiving data from the PC TRANSFERRING Indicates the Printer is transferring an image to a blank card LAM Indicates the Lamination Station is applying an overlaminate to a card appears only if using a Printer equipped with the optional Card Lamination Module Since the Printer is capable of performing several of these functions simultaneously one or all of these icon...

Page 38: ...ftkey button will change to Resume Press Resume to continue Printer operation The LED Light This light works in conjunction with the Printer s LCD Display to help communicate the Printer s current status It is especially effective when you are too far away from the Printer to read the LCD Display The following explains how to interpret both LED Lights on the exterior of the Printer Off Indicates t...

Page 39: ...ssage This will bring up the help screen explaining the nature of the error and how to correct it If necessary use the scroll buttons to scroll down the paragraph of help text Press Quit when you are done reading Once the error is corrected resume operation or reset the Printer according to how you were instructed in the help screen The second type of prompt is called a MESSAGE screen Note This sc...

Page 40: ...he resin thermal transfer print methods each provide their own unique benefits Print Ribbons are available in dye sublimation only and combination dye sublimation resin versions To make it easier to remember which Print Ribbons are which a letter code has been developed to indicate the type of Ribbon Panels found on each Ribbon This letter code is as follows Dye Sublimation Yellow Panel Dye Sublim...

Page 41: ...surface Card Surface Suitable cards must have a polished PVC surface free of fingerprints dust or any other types of embedded contaminants In addition cards must have a completely smooth level surface in order for the Printer to achieve consistent color coverage Some types of Proximity cards for example have an uneven surface which will inhibit consistent color transfer Likewise some smart card ch...

Page 42: ...e Printer will hold a maximum of 200 cards HDP600 has two Card Input Hoppers load 100 cards per Hopper based on a standard 30 mil card thickness Load 100 cards in each of the two 2 Card Input Hoppers in the HDP600 Printers Insert card weights as instructed in the HDP600 Training Video HDP600 CR100 and HDP600 LC CR100 The Printer will hold 100 cards in the Input Hopper based on a standard 30 mil ca...

Page 43: ...pper and Reject Hopper Type Description Card Output Hopper HDP600 HDP LC and HDP600 CR100 HDP600 LC CR100 All standard HDP Card Printers provide a 100 card capacity Card Output Hopper based on a standard 30 mil card thickness Note This Hopper stores the cards after they are printed Shown in the lower left Reject Hopper Shown in the lower right ...

Page 44: ...h the Lamination Roller unless the Printer has been turned off for at least 20 to 30 minutes Select Printer models support the attachment of an optional Card Lamination Module This Module can be ordered pre installed on your Printer from the factory or can be ordered separately as a field upgradeable Module HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 These Printers have the same field upgrad...

Page 45: ...sted the new temperature settings will be sent down with the next print job along with the rest of the Printer Driver information New Temperature Setting Before printing begins the Transfer Roller will automatically adjust itself to the new temperature setting Note This new temperature setting will remain programmed within the Printer until it is once again changed within the Printer Driver or unt...

Page 46: ...rlaminates Term Description Cross Reference Thermal Transfer Film and PolyGuard Overlaminates The Card Lamination Module will accept either a Thermal Transfer Film overlaminate or a Polyester Patch Overlaminate called PolyGuard Thermal Transfer Film The Thermal Transfer Film overlaminate is a relatively thin material which covers a card Edge to Edge and provides a medium level of card durability a...

Page 47: ...lm overlaminate will accommodate CR 80 and CR 90 card sizes but is not recommended for CR 100 cards See the Loading the Overlaminate Reviewing the Overlaminate Design Term Description Cross Reference Design Both PolyGuard and the Thermal Transfer Film overlaminates are available in either a clear or generic secure holographic type design Note Custom holographic type overlaminates are also availabl...

Page 48: ...__ 3 17 Loading the Overlaminate cont _________________________________________________ 3 18 Loading the Overlaminate continued _____________________________________________ 3 19 Loading the Overlaminate cont _________________________________________________ 3 20 Connecting power to the HDP600 Printer _____________________________________________ 3 21 Connecting power to the HDP600 Printer cont __...

Page 49: ...____________________________________________ 3 55 Preventing Moisture Condensation___________________________________________________ 3 55 Installing the HDP600 Series Card Lamination Module_____________________________________ 3 56 Installing the HDP600 Series Card Lamination Module continued ______________________ 3 57 Installing the HDP600 Series Card Lamination Module continued _______________...

Page 50: ...sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discha...

Page 51: ... or higher USB 1 1 Note The Printer will be available with parallel port Inspection HDP600 While unpacking your Printer inspect the carton to ensure that no damage has occurred during shipping Make sure that all supplied accessories are included with your unit Unpacking the Printer The following items are included with your Printer Unpacking instructions and Setup video CD Software Installation CD...

Page 52: ...ance above the unit to accommodate the height of the unit with its covers open Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight excessive dust mechanical vibration or shock About Moisture Condensation If the unit is brought directly from a cold to a warm location or is placed in a very damp room moisture may condense inside the unit Shou...

Page 53: ... to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies Step Procedure 1 Load the Print Ribbon into the Print Station as shown in the four 4 photos Displays A to D in this section Display A Loading the Prin...

Page 54: ... the Print Ribbon cont Display B Loading the Print Ribbon supply spool Note The Print Ribbon comes wound on a gray spool with an orange ring around one side Match the orange ring on the Ribbon Spool to the orange Hub inside the Printer When properly installed the orange ring will be in the upper right front position ...

Page 55: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 8 Loading the Print Ribbon cont Display C Loading the Print Ribbon take up spool ...

Page 56: ...ESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 9 Loading the Print Ribbon cont Display D The Print Ribbon is shown successfully installed below ...

Page 57: ...ays A to C in this section Note Be sure the film is fed from underneath both rolls See the next page Display A Loading the HDP Film supply spool Note No 1 HDP Film comes wound on a green spool with a yellow ring around one side Match the yellow ring on the Ribbon Spool to the yellow Hub inside the Printer When properly installed the yellow ring will be in the upper left front position Note No 2 Ye...

Page 58: ...CTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 11 Loading clear HDP Film into the Transfer Station continued Display B Loading the HDP Film take up spool ...

Page 59: ...CTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 12 Loading clear HDP Film into the Transfer Station continued Display C Loading the HDP Film take up spool ...

Page 60: ...igh Definition Card Printer Encoder User Guide Rev 2 3 3 13 Inserting the Card Cleaning Cartridge Step Procedure 1 Load the Card Cleaning Cartridge as shown in the three 3 Photos Displays A to C in this section Display A Removing the white cover sheet ...

Page 61: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 14 Inserting the Card Cleaning Cartridge cont Display B Inserting the Card Cleaning Cartridge ...

Page 62: ...E ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 15 Inserting the Card Cleaning Cartridge cont Display C Pressing down on the Cleaning Cartridge until it snaps into place ...

Page 63: ...rlaminate material is the same Refer to the following steps to load either type of overlaminate into the Printer Danger Do not touch the metal Lamination Shield or the Lamination Roller when loading the overlaminate These components can become very hot Step Procedure 1 Open the Lamination Module s Top Cover and lift the Lamination Arm 2 Remove the overlaminate from its packaging 3 Load the overlam...

Page 64: ... 4 Place the supply end of the overlaminate roll in between the two black Lamination Drive Hubs Use the end of the supply roll with the black core plug to push in the spring loaded hub located on the front side of the Printer Note Make certain the overlaminate material is fed from beneath the roll as shown below Display A Loading the overlaminate supply spool ...

Page 65: ...de Rev 2 3 3 18 Loading the Overlaminate cont Step Procedure 5 Load the take up end of the roll just as you loaded the supply end Note When loaded properly the overlaminate material should feed underneath from and take up from underneath each roll Display B Loading the overlaminate take up spool ...

Page 66: ... 3 3 19 Loading the Overlaminate continued Step Procedure 6 Close the Lamination Arm by pressing down on the center of the Lamination arm until it snaps into place as shown below Caution Do not reverse the overlaminate roll Damage may occur to the Lamination Roller Display C Securing the Lamination Arm ...

Page 67: ...rinter Encoder User Guide Rev 2 3 3 20 Loading the Overlaminate cont Step Procedure 7 To complete this section close the Lamination Module cover Display D The Lamination Module is shown with the overlaminate properly installed and the Lamination Arm in the closed position ...

Page 68: ...installation of the HDP600 Printer Driver See the Installing the Printer Driver on Windows XP and Windows 2000 procedure Step 10 Note The diagram shown below displays a USB Printer connection If working with a Parallel port the Parallel port will be in the same location as the USB connection Step Procedure 1 The Printer connections are shown in the eight 8 photos Displays A to H in this section Di...

Page 69: ...CTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 22 Connecting power to the HDP600 Printer cont Display B Connecting the AC power cable to the power supply ...

Page 70: ...e other end of the AC power cable to a Surge Protector See both notes below Note No 1 Instead of connecting the AC power cable directly into an AC outlet it is recommended that a Surge Protector be used to protect against power surges Note No 2 Some buildings have surge protection built into the electrical outlets Please consult your building supervisor regarding this material ...

Page 71: ...inition Card Printer Encoder User Guide Rev 2 3 3 24 Connecting power to the HDP600 Printer cont Display D Connecting the plug from the power supply to the Printer as shown below Note If working with a non Lamination unit proceed to Display H in this section ...

Page 72: ...cs Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 25 Connecting power to the HDP600 Printer cont This applies to the HDP600 LC Printer only Display E Connecting the AC power cable to the Card Lamination power supply ...

Page 73: ...splay F Connecting the other end of the AC power cable to a Surge Protector See both notes below Note No 1 Instead of connecting the AC power cable directly into an AC outlet it is recommended that a Surge Protector be used to protect against power surges Note No 2 Some buildings have surge protection built into the electrical outlets Please consult your building supervisor regarding this material...

Page 74: ...00 High Definition Card Printer Encoder User Guide Rev 2 3 3 27 Connecting power to the HDP600 Printer cont This applies to the HDP600 LC Printer only Display G Connecting the plug from the power supply to the Card Lamination Module as shown below ...

Page 75: ...ide Rev 2 3 3 28 Connecting power to the HDP600 Printer cont Display H Displays the Printer power switch ON OFF Note No 1 Turn on the Printer s power by pressing on the power switch Note No 2 Once the HDP600 has been powered on the Printer will initialize both the Print Ribbon and the HDP Film ...

Page 76: ...Guide Rev 2 3 3 29 Loading the Blank Cards Step Procedure 1 Load the blank cards as shown in the three 3 photos Displays A to C in this section Display A Setting the Card Thickness Adjustment Lever to the appropriate setting Depress the blue tab move the lever and release it when properly set ...

Page 77: ...ding the Blank Cards cont Display B Loading the Blank Cards into the empty Hopper Note No 1 HDP600 and HDP600 LC only Cycle between Hopper 1 and Hopper 2 by selecting H1 or H2 from the Printer s SmartScreen LCD Control Panel Note No 2 Additional information regarding the LCD can be found in the HDP600 User s Guide ...

Page 78: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 31 Loading the Blank Cards cont Display C Inserting the Card Weight Push to the back ...

Page 79: ...cedure 1 Close down all programs and insert the Software Installation CD into your computer s CD drive After a few seconds the CD s installer program will automatically open Follow the CD s on screen Procedures to complete installation Note If the CD does not automatically open use My Computer or Windows Explorer to view the contents of the CD Then double click on the Setup exe file listed on the ...

Page 80: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 33 Installing the HDP600 Printer Driver cont Display A Select HDP600 Card Printer Encoder below ...

Page 81: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 34 Installing the HDP600 Printer Driver cont Display B Please wait during installation ...

Page 82: ...E ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 35 Installing the HDP600 Printer Driver cont Step Procedure 2 Click on the Next button to continue with the installation ...

Page 83: ...ition Card Printer Encoder User Guide Rev 2 3 3 36 Installing the HDP600 Printer Driver cont Step Procedure 3 a Read the License Agreement Select the I accept the terms of the license agreement option b Click on the Next button to continue with the installation ...

Page 84: ...7 Installing the HDP600 Printer Driver cont Step Procedure 4 a Select the Complete option to install the following components Printer Driver Software Printer Driver User Guide Fargo Diagnostics Utility Note Selecting Custom will provide the option to select which components to install b Click Next to continue ...

Page 85: ...E ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 38 Installing the Printer Driver Windows 2000 Only Step Procedure 5 Click on the Install button to begin the installation ...

Page 86: ...STRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 39 Installing the Printer Driver Windows XP Only cont Step Procedure 6 Wait during the installation ...

Page 87: ...he HDP600 Printer Driver cont Step Procedure 7 Select Local Printer attached to this Computer if using the Printer via USB and then click the Next button Continue to step 8 OR Select A network Printer or a Printer attached to another computer if using the Printer via ethernet then click the Next button Continue to step 10 ...

Page 88: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 41 Installing the HDP600 Printer Driver cont Step Procedure 8 a Verify that USB is selected from the Port list b Click the Next Button ...

Page 89: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 42 Installing the HDP600 Printer Driver cont Step Procedure 9 Connect the USB cable to both the PC and the Printer Continue to step 11 ...

Page 90: ...on Card Printer Encoder User Guide Rev 2 3 3 43 Installing the HDP600 Printer Driver cont Step Procedure 10 a Enter the IP address of the Printer See Finding the IP Address of the Printer in the HDP600 User Guide for additional Information b Click Next to continue ...

Page 91: ...NLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 44 Installing the HDP600 Printer Driver cont Step Procedure 11 Click the Finish button to complete the Fargo Add Printer Wizard ...

Page 92: ...the Printer Driver Windows XP Only cont Step Procedure 12 Select the Ribbon Type from the dropdown menu See Display A under this procedural step OR If the Ribbon Type is not known select the Auto Ribbon Select button See Display B under this procedural step Note The Ribbon needs to be installed for this procedure to work ...

Page 93: ...ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 46 Installing the Printer Driver Windows XP Only cont Display A Ribbon Type dropdown menu Display B Auto Ribbon Select button ...

Page 94: ... Card Printer Encoder User Guide Rev 2 3 3 47 Installing the Printer Driver Windows XP Only cont Step Procedure 13 a Click on the Finish button to complete the Setup as shown below b Click on the Install the Fargo Diagnostic Utility Recommended for this installation ...

Page 95: ...go Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 48 Installing the Printer Driver Windows XP Only cont Step Procedure 14 Wait during the installation of the Fargo Printer Diagnostic Utility ...

Page 96: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 49 Installing the Printer Driver on Windows XP only cont Step Procedure 15 Click on the Yes button to exit the installer as shown below ...

Page 97: ...ICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 50 Installing the Printer Driver Windows XP Only cont Step Procedure 16 You have completed this procedure ...

Page 98: ...ters and Faxes Windows XP or Printers Windows 2000 b Double click on the HDP600 Card Printer under the Printers window c Select Printing Preferences under the Printer drop down menu This will bring up the HDP600 Printing Preferences window 2 a Select the Card tab then click on the Test Print button as shown in Display A on the next page b When the Test Print button is selected an image is copied t...

Page 99: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 52 Printing a Test Print Image cont Display A HDP600 Printer Driver Card Tab ...

Page 100: ... Printer User Guide located under Start Programs Fargo Refer to the HDP600 Setup Training Video as needed This video provides instructions on initial Printer setup requirements such as loading the Ribbon and Film inserting the Cleaning Cartridge loading the Lamination Module connecting and powering up the Printer adjusting the Card Thickness Slide inserting cards and weights and using the lower ri...

Page 101: ...ils on operating your new card Lamination Module The time required for each installation is provided below Lamination Module Installation time required This hardware installation process will require approximately 10 to 15 minutes Driver Software Installation time required This software installation process will require approximately 2 to 6 minutes depending on the speed of your PC The System Requ...

Page 102: ...rranty Card Registration Card Choosing a proper Location Follow these guidelines Place the unit in a location with adequate air circulation to prevent internal heat build up Use the Printer s dimensions 10 75 H x 35 5 W x 13 D as a guideline for the minimum clearances to the unit Note Allow for adequate clearance above the unit to accommodate the height of the unit with its covers open Do not inst...

Page 103: ...ips 4 40 Flathead Screws X2 and Torx T 10 0 5M3X5 Screws X2 Estimated Repair Time Ten 10 minutes Steps Procedure 1 Caution Turn off the Printer and unplug the power cord from the Printer 2 Remove the Lamination Ready Output Bin D850290 from the Baseplate D860060 by pulling out on the Stop Latch on the Baseplate Access Cover and then pulling out the Bin See Display A below and Display B next page C...

Page 104: ...USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 57 Installing the HDP600 Series Card Lamination Module continued See the previous page Display B Lam Ready Output Bin ...

Page 105: ...00 High Definition Card Printer Encoder User Guide Rev 2 3 3 58 Installing the HDP600 Series Card Lamination Module continued Step Description 2 Place the Lamination Module at a slight angle to the Printer as shown below Continued on the next page ...

Page 106: ... Lamination Module continued Step Description 3 Connect the Lamination Power Cable 3 pin connector to the Connector mounted on the HDP Sideplate Note See the RED label for Power 4 Connect the Lamination Communication Cable 10 pin connector to the Connector mounted on the HDP Sideplate Note See the GREEN label for Com Continued on the next page ...

Page 107: ...HDP600 Series Card Lamination Module continued Step Description 5 a Slide the Card Lamination Module D860105 horizontally to engage the Printer or the HDP600 Main Assembly D860101 as shown below b Push the Lamination Module and the Printer together Note Be careful not to pinch the Lamination cables Continued on the next page ...

Page 108: ...0 0 5M3 X 5 Screws F000169 into the Rear Cover as shown below b Fasten the Laminator Module D860105 to the Printer D860101 with the two 2 Phillips 4 40 UNC Flathead Screws F000231 inserted into the base and in the Front Cover tab as shown below 7 a You have completed installing the Lamination Module Hardware Upgrade b Go to Steps 8 to 12 on the next page for the remaining steps in this specific in...

Page 109: ...00 High Definition Card Printer Encoder User Guide for details on installing the Printer Driver 9 Follow the Windows Installation Wizard instructions to install the Driver 10 When prompted by the Driver connect the Printer the Lamination power supplies and the USP cable 11 Continue with the Driver installation until prompted to exit by the Driver Note The Printer will automatically update the Firm...

Page 110: ...Definition Card Printer Encoder User Guide Rev 2 3 3 63 Installing the Printer Diagnostic Utility Step Procedure 1 Same procedure for the HDP600 HDP600 LC and HDP600 CR100 HDP600 LC CR100 Click on the Fargo Diagnostics Utility INSTALL button as shown below ...

Page 111: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 64 Installing the Fargo Diagnostics Utility cont Step Procedure 2 Click on the Next button to continue the installation as shown below ...

Page 112: ...finition Card Printer Encoder User Guide Rev 2 3 3 65 Installing the Fargo Diagnostics Utility cont Step Procedure 3 a Select the I accept the terms in the license agreement radio button b Click on the Next button to continue the installation as shown below ...

Page 113: ...6 Installing the Fargo Diagnostics Utility cont Step Procedure 4 a Enter appropriate user information under the User Name and Organization fields b Select the appropriate radio button as shown under the Install this application for heading c Click on the Next button to continue the installation as shown below ...

Page 114: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 67 Installing the Fargo Diagnostics Utility cont Step Procedure 5 Click on the Install button to begin the installation as shown below ...

Page 115: ...SE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 68 Installing the Fargo Diagnostics Utility cont Step Procedure 6 Wait while the files are being copied as shown below ...

Page 116: ...argo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 3 69 Installing the Fargo Diagnostics Utility cont Step Procedure 7 Click on the Finish button to complete the installation as shown below ...

Page 117: ...s XP or Printers Windows 2000 e Double click on the HDP600 Card Printer under the Printers window f Select Printing Preferences under the Printer drop down menu This will bring up the HDP600 Printing Preferences window 2 c Select the Card tab then click on the Test Print button as shown in Display A on the next page d When the Test Print button is selected an image is copied to the Printer Display...

Page 118: ...ard Printer User Guide located under Start Programs Fargo Refer to the HDP600 Setup Training Video as needed This video provides instructions on initial Printer setup requirements such as loading the Ribbon and Film inserting the Cleaning Cartridge loading the Lamination Module connecting and powering up the Printer adjusting the Card Thickness Slide inserting cards and weights and using the lower...

Page 119: ...__________ 4 5 Reviewing LCD Messages continued ______________________________________________ 4 6 Reviewing LCD Messages continued ______________________________________________ 4 7 Reviewing LCD Messages continued ______________________________________________ 4 8 Reviewing LCD Messages continued ______________________________________________ 4 9 Reviewing LCD Messages continued ________________...

Page 120: ...so offer a solution to what should be done Reviewing LCD Messages Message Cause Solution Cancel Prompt Cancel the current print job or all jobs in memory Check Cards Error The Card Hopper is either empty or there was an error while feeding a card Add cards or check for an error Press RESUME to retry Unable to Feed Error The Printer was unable to feed a card from the Card Hopper Check the following...

Page 121: ...d cards and Verify the card thickness setting is set to the thickness of your cards Press RESUME to continue Can t Find Card Error The Printer was expecting to find a card in the Printer but could not locate it If you have removed the card press CANCEL to reset or REFEED to redo the current operation with a new card Press RESUME to look for the card again Check Film Error The transfer film may be ...

Page 122: ...erformance replace the Cleaning Cartridge Tape and clean the Printer s Feed Rollers and Printhead at this time Refer to the Maintenance section of your Users Guide for fast easy instructions Data Excess Error OR Job Data Error The print or job data sent to the Printer is corrupt or has been interrupted Printer has stopped receiving data Check the interface cable or cancel the print job and resend ...

Page 123: ...ck the Printhead cable Replace the Printhead IEEE 1284 Timeout The Printer cannot communicate properly with your PC Verify that you are using the proper print cable Magnetics Encoder not installed You are trying to send encoding data but the Printer is not configured with this Encoder type Check the Encoding Settings menu under Setup Printer to verify which Encoder are currently activated Film Cal...

Page 124: ...m not installed The transfer film is not installed or it is broken Install the film and press RETRY or press IGNORE to continue with no film installed Flip Command Error A flip command was sent to a Printer with no Flipper installed Cancel the print job and send a single sided print FPGA Load Fail The FPGA is not responding Verify that the Lamination Module cable is seated properly Head Temperatur...

Page 125: ...o enter the value or press RETRY to try again Hopper Jam Error The Card Hopper was unable to move to the proper position Clear any obstructions and close the hopper door Hopper Blocked Error A card has not completely fed into the Printer and the hopper cannot move Remove the card and try again Job Excess Data Error An abnormal amount of data was received while loading the print job CANCEL all jobs...

Page 126: ...nator s Flipper table and press resume Lam Lift Error The Laminator Roller was unable to move Verify that the Laminator Roller is not jammed CAUTION The Lamination Roller may be very hot Lam Heater Timeout The Lamination Roller was unable to reach its goal temperature Reboot the Printer and try sending the print job again If this problem persists call for technical assistance Lam Memory Error Rebo...

Page 127: ...etry encoding Transfer Roller Lift Error The Printer is unable to move the desired part Verify that the part is not jammed Press RESUME to retry If the problem persists call for technical assistance Caution The transfer Roller may be very hot Print Head Lift Error The Printer was unable to raise or lower the Printhead Verify that the head is not jammed Press RESUME to retry If the problem persists...

Page 128: ...he print Ribbon is not installed Install a Ribbon and press RETRY or press IGNORE to continue with no Ribbon installed Ribbon Release Timeout Error There is a problem with the Ribbon release timeout function Cancel the print job and try again If the problem persists call for technical assistance Smart card Encoder not installed The Smart Card Encoder is not properly installed Upgrade Required LAM ...

Page 129: ...e the Adjusting the Transfer Tension procedure Note Flash is typically caused by excessive heat or excessive transfer tension Smudge If smudge is on the leading edge of the card increase the transfer tension Verify the Take up Motor turns without delay when Lamination begins If the Motor delays increase the transfer tension Adjust the transfer temperature See the Adjusting the Transfer Temperature...

Page 130: ...t the Cleaning Roller Assembly is fully seated Wash Check the Printhead alignment If washing out on resin try changing to a different lot of film Printing pauses between panels Check the air flow from the Printhead fan D860149 to verify it is wired correctly Replace Printhead cable D860244 See the Replacing the HDP600 Series Printhead Assembly D860004 procedure Card stops under flattener and won t...

Page 131: ...dure Check the crimp of the wires on the connector of the thermocouple D870168 Poor Registration See the Bad Registration Checklist Printer has no power Verify the Printer and Lamination unit if applicable are plugged into outlet Verify the power cables are connected to the Circuit Board A000300 Check the fuse on the Circuit Board A000300 Ribbon won t queue up Check the Ribbon orientation Verify t...

Page 132: ...s spinning clockwise when pressing FORWARE If the Motor is spinning counter clockwise replace the Stepper Motor Cable D860120 Dash Lines on Image Check the Lamination Roller D880146 or Platen Roller D860022 for cuts or nicks Film Sensor Error Verify the Film Sensors J35 and J36 have not been switched Verify the Take up Motor turns without delay when Lamination begins Increase the transfer tension ...

Page 133: ...st position so the press on pulleys are parallel even Check that all wires are free from any gears Verify Mag Voltage is 6 volts for Hi Co 3 Volts for Lo Co and JIS2 Verify that the belts F000092 and F000094 are not catching rubbing against the edges of the pulleys D850221 and D840888 Verify the belts F000092 and F000094 are tensioned properly Try replacing the input stepper E000062 Random yellow ...

Page 134: ...mbled backwards within the Module Magtek reports First bit is excessively close to the edge of the card Card may not be readable in the field Check for a burr on the leading edge of the card Scrape the burr off with an Exacto knife Mag Encode Failed Card stops at the end of the mag card Roller 840234 and fails to exit completely Change the Sensor Board Assembly 140407 E Card Mifare Iclass Station ...

Page 135: ...e Printer is functioning properly 2 Scroll to the desired test image from the Select Test Image options and press the Select button Reviewing the Gray Align YMC K Self Test Step Procedure 1 Use this card to determine Image Placement and confirm that the Printer is working properly See Printer Adjustments Note The image consists of sixteen 16 gray scale boxes and alignment arrows The gray boxes are...

Page 136: ... properly reproduced and b the Resin Panel is printing properly Note The Image consists of twelve spot colors YMC and RGB as well as gray density bars and thin resin lines Reviewing the Color Bars YMC Self Test Step Procedure 1 Use this card to confirm that image colors are properly reproduced Image consists of sixteen graduated steps of RGB and YMCK Note This print will provide maximum image size...

Page 137: ...produced Pass Count is the total number of print passes made by the Printhead Note A pass is measured each time a single Ribbon panel is printed or passes beneath the Printhead The Transfer Count is the total number of times the Printer transfers an image to a card Reviewing the Magnetic Test option Step Procedure 1 Use this option only applies if a Magnetic Encoding Module is installed in the Pri...

Page 138: ... the Lamination Color Resin YMCK L Self Test Step Procedure 1 Use this card to determine Lamination Placement and confirm that a the image colors are properly reproduced and b the Resin Panel is printing properly Note The Image consists of twelve spot colors YMC and RGB as well as gray density bars and thin resin lines ...

Page 139: ...curity_________________________________________________________ 5 13 Logging In________________________________________________________________________ 5 14 Accessing the Home pages ___________________________________________________________ 5 15 Reviewing the HDP600 Home Page__________________________________________________ 5 16 Reviewing the Home Page Categories and Fields table _______________...

Page 140: ...____________________________________________ 5 51 Restoring the Factory Settings for Ethernet ______________________________________________ 5 52 Restoring the Default Settings ______________________________________________________ 5 52 Accessing the IP address of your Printer_________________________________________________ 5 53 Accessing the HDP600 IP address ____________________________________...

Page 141: ...e Technical Specification Ethernet Option Here are the system requirements for Ethernet Caution For safety purposes Ethernet is not intended for a direct connection outside of the building Function Requirement Network An IEEE 802 3 10 100 Base T Ethernet network is required Printer A Fargo Printer with the Ethernet option installed is required Printer Configuration Since TCP IP is used for the net...

Page 142: ...nfiguration with any web browser Log Messages Provides logging of usage and error events via e mail UDP or TCP IP Password Security Provides security with passwords and configurable User permission levels Telnet Provides a Telnet command line interpreter for Printer configuration SNMP Provides an SNMP agent that supports MIB II Upgrades Provides support for Firmware upgrades over the network Troub...

Page 143: ...ther or not a print job has been successful Also the User knows what problems have been encountered while processing the print job Printing using Ethernet works in a manner similar to the USB connected PC Printer Reviewing the Web Page Server An HTTP service serves web pages that provide an interface through which to configure and monitor the Printer Note Users may also monitor all print jobs that...

Page 144: ... This procedure shows how to initiate a Telnet session from a PC in order to access the Telnet services provided by the Printer Follow these instructions to issue Telnet commands Step Description 1 Identify the IP address of your Printer Note See the Accessing the IP address of your Printer 2 Initiate a Telnet session from a DOS window on your PC At the DOS prompt enter telnet IP Address Example C...

Page 145: ...r partial full word commands the Printer will respond with additional help For example you can enter list and the Printer will respond with all subcommands to the list command Telnet Command Command Purpose Command Format help Display help for Telnet commands reset Reset the Ethernet interface for the Printer Encoder reset ping Send a ping command to another IP address as a test of the Ethernet in...

Page 146: ...lay information about the Printer i e model label contact location Firmware version and date and serial number list sysinfo ribbon Display information about the installed Ribbon in the Printer list ribbon net Display information about the current network settings of the Ethernet interface list net stored net Display information about the stored network settings of the Ethernet interface list store...

Page 147: ...nd Table continued Telnet Command Command Purpose Command Format lpq Display information about print jobs and their settings list lpq Printer Display information about the Printer i e model number Firmware version and serial number list Printer Printer sm Display information about the secure mark settings of the Printer list Printer sm ...

Page 148: ...of a system log path set syslog LOG_NAME name NEW_NAME type Change the type of a system log path This starts or stops logging on start of jobs or on faults set syslog LOG_NAME type job pfault dest Change the destination of a system log path This may be set to none e mail udp or tcp set syslog LOG_NAME dest none email udp tcp email Change the e mail address for e mail notification for a system log ...

Page 149: ...definition Up to four 4 Users may be defined set user add NAME del Delete a User definition set user del NAME passwd Define a new password for a User set user passwd NAME PASSWORD type Specify a User as root or guest Only root Users have administrative rights to change network interface settings set user type NAME root guest set user from Restore User setting from default or stored settings set us...

Page 150: ... STRING opts Enable or disable automatic address assignment using DHCP Static non automatic addresses will come from the stored or default settings depending on the other settings To enable automatic address assignment store net opts dhcp To disable automatic address assignment store net opts dhcp net from Restore the network settings from either the default settings or the current settings store ...

Page 151: ...isplay information about the Printer status This includes the status and device response See the Printer web page description lpstat cancel Cancel a specific print job from the print queue cancel 10 quit Stop the current Telnet session quit Ethernet Web Pages Standard Procedures Reviewing Web page security You can use the web pages from your Fargo Ethernet connected Printer to view several attribu...

Page 152: ...efault administrative User name is root The default non administrative User name is guest Non administrative Users can only view settings 2 Enter the correct password The default password is an empty string If the password has not been changed leave the field blank See Password page procedure for changing passwords 3 Press Enter or click on the OK button 4 If the name and password is not accepted ...

Page 153: ...on on your local PC 2 Find the IP address of the Printer Note See the section Accessing the IP address of your Printer as needed to get this from the LCD of the Printer 3 Enter the IP address of the Printer you want to access into the address bar of the browser 4 Press Enter or click on GO 5 View the Home page The Home pages display general information about the Printer as shown in the next sectio...

Page 154: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 5 16 Reviewing the HDP600 Home Page ...

Page 155: ...d for Printer Hardware Address Displays the unique fixed hardware address MAC of the Printer which is the unique Ethernet device identifier Label Indicates the label that the User assigns to the Printer Location Indicates the location string that the User assigns to the Printer Set by User May be configured via Telnet or from the Administration web page Contact Indicates the contact person string ...

Page 156: ...ring the Network Settings The procedures needed to configure the network settings are presented in this section Accessing the Network Settings page The Network page displays the current network settings and allows the User to change the settings Step Procedure 1 Select the Network link from any web page of the Printer ...

Page 157: ...TRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 5 19 Reviewing the Interface The Interface display indicates the network speed supported by the Printer ...

Page 158: ...ngs The Current Settings page section displays the current active network settings for the Printer These are also labeled as Dynamic if they were provided by DHCP or Static if they came from the Stored Settings The current settings will be Dynamic only if Obtain an IP address automatically was selected when the Printer was restarted last ...

Page 159: ...able the DHCP BOOTP which automatically assigns the network settings Even with this button selected the User can enter Stored Settings and the Stored Settings will remain in memory See below Note This is the default method 3 Click on the Submit button to save this setting 4 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully log...

Page 160: ... required for Ethernet communications from within the same subnet With only these entries the User will be unable to print from a subnet other than the subnet on which the Printer is connected These required settings are the following IP Address Subnet Mask 4 Enter the optional network settings for Ethernet communications across a router from other subnets The option setting is Default Gateway 5 E...

Page 161: ...Rev 2 3 5 23 Changing to the static IP address mode continued Step Procedure 7 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 8 Reboot the Printer to effect this change See the Reviewing Web page security procedure ...

Page 162: ...es for entry of the TCP Window Size It adjusts how much data can be sent to the Printer at any one time It is recommended that the default value of 2 MSS Packets be used to ensure good compatibility with all client applications 3 Click on the Submit button to save this setting 4 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully...

Page 163: ...High Definition Card Printer Encoder User Guide Rev 2 3 5 25 Using the Clear Changes button Step Procedure 1 Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area See the lower left corner of this display ...

Page 164: ...f each Printer connection which are not configurable See the next two pages for displays Step Procedure 1 Select the Status link from any web page of the Printer 2 Select the TCP IP page link 3 View information on all current network connections in the TCP connections area 4 Review information on the network DHCP status in the DHCP Information area Continued on the next page ...

Page 165: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 5 27 Using the TCP IP Status Web Page See the Using the TCP IP page procedure ...

Page 166: ...being sent to the Printer printing waiting Indicates that the communication is being slowed by print operations printing blocked Indicates that the communication has been stopped by some condition status canceled Indicates that the current job was canceled and is being deleted online Indicates it is ready to print offline Indicates that the Cover is open or the Printer is not ready to print Printe...

Page 167: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 5 29 Reviewing the Printer page continued See the previous page for descriptions of the fields ...

Page 168: ...finition Card Printer Encoder User Guide Rev 2 3 5 30 Using the System Log page The System Log page displays the current system log settings and allows the User to change the settings Note These settings configure how system logging occurs There are two logs ...

Page 169: ...ition Card Printer Encoder User Guide Rev 2 3 5 31 Changing the Log Name By default the names are log1 and log2 However you can rename them from this page Note This also updates the link to the corresponding web page Step Procedure 1 Select the System Log link ...

Page 170: ...rocedure 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 See the previous page 3 Enter a new log name in textbox 4 Click on the Submit button to save this change 5 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in ...

Page 171: ...he log name you want to view or configure the default choices are log1 or log2 3 Select the Print Job Started checkbox to generate the log entries for each Print Job Started 4 Select the Printer Error checkbox to generate the log entries for each Printer Error 5 Select the Submit button 6 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have su...

Page 172: ...ocedure No event logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the None radio button when no log is required Note This is the default 4 Select Submit 5 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in ...

Page 173: ...pecify email logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the Email radio button to choose email log notification 4 Enter a valid e mail address in the associated textbox 5 Select Submit 6 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have...

Page 174: ...og link The messages will be sent via UPD packets to the Syslog port 514 of the specified host It is up to the host program to listen to these messages for processing A syslog host program is necessary to use this method such as Kiwi Syslog Daemon or WinSysLog 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the UDP Syslog radio button ...

Page 175: ...finition Card Printer Encoder User Guide Rev 2 3 5 37 Specifying UDP Event logging continued Step Procedure 5 Select Submit 6 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in ...

Page 176: ...5 38 Specifying TCP Event logging Follow this procedure to send logging messages to a pre existing IP connection made on the TCP port Step Procedure 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 Continued on the next page ...

Page 177: ...e Other programs such as HyperTerminal are also used to monitor TCP connections See below Telnet Client You can use a Telnet client connected to the TCP port log1 4010 log2 4011 rather than the default Telnet port 23 Telnet Session If there is a Printer at IP address 192 37 23 155 and you have configured log1 for TCP logging then you could initiate a Telnet session from a DOS window of a PC by ent...

Page 178: ...isplays the current system information and allows the User to change the system information which appears on the Home page See the Using the Home page for definitions Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the link for the Sy...

Page 179: ...ion Card Printer Encoder User Guide Rev 2 3 5 41 Using the System Information page continued Step Procedure 5 Select the Submit button 6 Log in as a root User if you are so prompted Any change of setting will only be accepted after you have successfully logged in ...

Page 180: ...elect the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the Passwords link to get to the Password web page 4 Enter the current password in the Root Password Old textbox or leave it blank if no password has been previously set 5 Enter the new password in the Ro...

Page 181: ...inter Encoder User Guide Rev 2 3 5 43 Changing the Root Password continued Step Procedure 7 Select the Submit button 8 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in ...

Page 182: ...grade the Firmware in the Printer Server not the main Printer Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the Upgrade link 4 Select the Browse button 5 Navigate to and select the appropriate file to upload ...

Page 183: ...nics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 5 45 Upgrading the DTC400 and HDP600 Print Server continued Step Procedure 6 Select the Upgrade button to start the Firmware upload 7 Select Reboot when requested ...

Page 184: ...the Ethernet Print Server Rebooting the Ethernet Server The Reboot page allows the User to restart the Ethernet Print Server Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the Reboot link 4 Select the Reboot button ...

Page 185: ...o Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 5 47 Rebooting the Ethernet Server continued Step Procedure 5 Click Yes when prompted 6 Wait for the Printer to reboot and display the home page ...

Page 186: ...te with the settings in memory temporarily ignored When the Default button is selected the stored settings in the Printer s memory are not changed Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the Reboot link 4 Select the Default bu...

Page 187: ...der User Guide Rev 2 3 5 49 Using the Help page The Help page displays the Help information Step Procedure 1 Open this web page at the appropriate location by clicking on the Help book icon at the top of each page See below 2 Review the web interface for the Ethernet enabled Printer ...

Page 188: ...er second i e more OFF than ON The Normal Mode IP address is configured On twice per second The IP address is not configured Off once per second i e more ON than OFF The Download mode is for updating the Ethernet interface STAT LED Right Off twice per second There is a system error On The Network link is present Off The Network link is not present NET LED Left Blinking off 1 3 second The Network l...

Page 189: ...d in permanent memory will be erased except for the Ethernet address and key value This is useful to reset the passwords and User names when required such as reinstalling a Printer with an unknown configuration OFF ON Forces Default IP 0 0 0 0 With the dip switches in this configuration the unit will use the factory default settings However the stored settings in Printer s permanent memory are not...

Page 190: ... the current configuration of the Ethernet interface Note This could be because you have lost the password for your Printer or you just cannot get it to work properly Enter this mode by following this procedure Step Procedure 1 Remove power from the Printer 2 a Place the switch furthest from the LEDs in the ON position Dipswitch 1 ON b Place the switch closest to the LEDs in the OFF position Dipsw...

Page 191: ...P address of the Printer Follow these procedures to access the IP Address of your Printer model Accessing the HDP600 IP address Step Procedure 1 Apply power to the Printer 2 Ensure that the Printer is connected to your network 3 Wait up to one 1 minute to allow the Printer to configure the IP address 4 Select MENU on the LCD 5 Select System Info on the LCD 6 View the IP address displayed as a dott...

Page 192: ...doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded Step Procedure 1 Run the Fargo Diagnostic Utility by selecting from the start menu the following Start Programs Fargo Fargo Diagnostic Utility 2 Select the Fargo Printer to upgrade from the drop down box 3 Go to the Firmware Updates tab 4 If you need to download the update file from the Internet then select the Dow...

Page 193: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 5 55 Upgrading the Main Firmware with the Fargo Diagnostics Utility continued ...

Page 194: ...rocedure 1 Follow the Verifying the Printer Connection procedure 2 Follow the Verifying the Printer IP address procedure 3 Follow the Verifying that your PC can access the Printer using the ping command procedure 4 Verify that you are choosing the correct Printer Driver Note The Driver must match the model of the Printer 5 Verify that the port configuration of the PC Printer Driver is set to commu...

Page 195: ... address 0 0 0 0 in not valid If the IP address is valid go to step 4 below If the IP address is not valid go to step 2 below 2 If your network is using DHCP then Use Fargo IP Tracer to verify that the Printer has not been configured to use a static address Note This guideline applies unless you have a known unused static IP address assigned to this Printer 3 If you are using a static IP address t...

Page 196: ...e a ping command to the Printer At a DOS prompt enter ping IP Address Example C ping 210 1 10 240 If the ping response is successful move on to the next troubleshooting procedure See Display A below If the ping response is not successful continue to step 2 of this procedure See Display B below Display A Example of sending a ping to the Printer with a successful response Display B Example of ping t...

Page 197: ...que IP address is part of the network specified by the subnet mask Printing a test page Step Procedure 1 Try printing a test page from the Printer Driver properties window a Open the Printer Driver properties window b Select Start Settings Printers and Faxes your Printer Driver name i e DTC400 Card Printer Properties c Ensure that the printing preferences are set correctly for the Ribbon installed...

Page 198: ...th your Ethernet Printer How do I connect my Printer to my network You can connect from the RJ45 network connection on the back of your Printer to an available connection on your network not directly to your PC You can use a good CAT 5 or better cable to make this connection How can I find the MAC address of my Ethernet Printer If you know the IP address of your Printer you can access this through...

Page 199: ...er Wizard program by choosing in from the Start menu Go to the start Programs Fargo Fargo Add Printer Wizard 3 Select Next on the first window 4 On the second window specify the type of Fargo Printer you want and ask for a network connected Printer Select Next 5 Enter the IP address of your new Printer connection Select Next 6 Select Finish Can multiple PC s print to my Ethernet Printer Yes Each P...

Page 200: ...n the Fargo Diagnostic Utility from the start menu Go to the Start Programs Fargo Fargo Diagnostic Utility 2 Select the Fargo Printer to upgrade from the drop down box 3 Go to the Firmware Updates tab 4 If you need to download the update file from the Internet select the Download Firmware button 5 Choose the update file with the Select Firmware button 6 Put your Printer into the upgrade mode See t...

Page 201: ...trator Ask that your current IP address be reserved or ask that they provide a specific IP address that you can use to configure the Ethernet interface OR 2 Choose an IP address that you know will not be used by any other PC server or network device Use those settings to configure your Printer with static network settings Caution Do not do this unless you know that these settings will always be av...

Page 202: ...If this does not match your Printer s IP address you can change it from this window 4 Enter the correct IP address 5 Select OK 6 Select Apply 7 Select Close 8 Specify the new IP address 9 Select Next Next Finish and Close 10 Select Apply 11 Select Close How do I configure my Printer s IP settings By default the Printer is configured for dynamic IP address assignment That is it will try to get its ...

Page 203: ...with a static IP address You can use the web pages if you know the current IP address Select the Use the following IP address button on the Network web page OR Use Fargo IP Tracer which allows you to find Fargo compatible Printers and specify their addresses What do the LEDs by the Ethernet connection on the back of the Printer indicate The LEDs indicates network activity See Reviewing the LED Tab...

Page 204: ...essages by addresses so that communications can occur between devices on different local networks TCP IP Network communications using TCP and IP protocols ICMP Internet Control Message Protocol The Basic message protocol for the internet DHCP Dynamic Host Configuration Protocol The protocol used by a network to automatically assign network settings to connected devices so that they will work toget...

Page 205: ...re 32 bit values that are normally expresses in dotted quad format Note This address must not be the same as another device on the same local network Subnet mask Specifies a 32 bit value that routers use to send a message to the correct subnet Default gateway Specifies the address of the router in a network using subnets that forwards traffic to a destination outside of the subnet of the transmitt...

Page 206: ...100 card Printers The purpose of this section is to provide the User with specific information on Printer adjustment procedures Table of Contents Section 6 Card Lamination Module 6 1 Table of Contents 6 1 Reviewing the Card Lamination Module 6 2 Safety Messages review carefully 6 3 Opening the Card Lamination Module 6 4 Opening the Card Lamination Module continued 6 5 Adjusting the Card Lamination...

Page 207: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 6 2 Reviewing the Card Lamination Module ...

Page 208: ... sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Disch...

Page 209: ...ser Guide Rev 2 3 6 4 Opening the Card Lamination Module Step Procedure 1 Open the Top Cover of the Lamination Module by lifting up on its bottom edge and tilting it back into its fully open position Note The Top Cover is designed to hold its last position to prevent it from falling shut ...

Page 210: ...Station up and back into its fully upright position Note the Lamination Station is also designed to hold its last position to prevent it from falling shut 3 To close the Lamination Station push the Lamination Station down until its blue Securing Latches close securely Note The Lamination Station must be closed securely in order for your Printer to operate It is also recommended that the Top Cover ...

Page 211: ...ttener that allows you to fine tune the flatness of laminated cards This flattener works by reverse bending cards as they eject from the Laminator while they are still warm In most cases card warpage is only a concern when laminating on a single side of card stock which has a PVC based core rather than a polyester based core Cards with a PVC based core are not as heat resistant and are not recomme...

Page 212: ...Selecting the Card Size HDP600 and HDP600 LC _____________________________________ 7 14 Selecting the Card Size HDP600 and HDP600 LC continued _________________________ 7 15 Selecting the Custom Card Size _____________________________________________________ 7 16 Selecting the Card Type all HDP600 Printers _________________________________________ 7 17 Selecting the Card Type continued ___________...

Page 213: ...c Encoding tab ______________________________________________________ 7 54 Using the Encoding Mode option____________________________________________________ 7 55 Using the Encoding Mode option continued ________________________________________ 7 56 Encoding the Mode Coercivity Magnetic Track Selection_________________________________ 7 57 Encoding the Mode Coercivity Magnetic Track Selection cont...

Page 214: ... sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Disch...

Page 215: ...If loading thicker or thinner cards into the Printer adjust the Card Thickness Adjustment Lever Adjusting the Card Thickness Adjustment Lever When loading thicker or thinner cards it is important that the Card Thickness Adjustment Lever be set accordingly to ensure the Printer feeds only one card at a time Note If the Printer is equipped with the Card Lamination Module only cards with a thickness ...

Page 216: ...sed on Different surface textures and different sources of raw materials This may require different HDP Film transfer parameters Varied methods of assembling IC smart cards and proximity cards These particular adhesives used to glue a smart chip to a plastic card may react differently to a Lamination Roller s pressure and temperature Cleanliness of card stock The HDP process does not eliminate the...

Page 217: ...cases where custom settings are required the Printer Driver s Card Type option also includes Custom 1 and Custom 2 options Settings These settings allow designating a unique Card Type name which then saves custom Image Transfer settings Custom 1 For example Custom 1 could be changed to read as My Cards Custom transfer settings would then be available whenever this Card Type option is selected and ...

Page 218: ...the HDP Film to the card by printing sample cards and completing an adhesive tape test Note The Institute for Interconnecting and Packaging Electronic Circuits IPC outlines a pressure sensitive tape test that evaluates adhesion quality Refer to their IPC TM 650 3 7 1D test Guide Section 3 7 Number 1 2 Select the UltraCard IIIs Glossy PVC if the card is glossy and print a test card OR Select the HD...

Page 219: ...tronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 7 8 FAIL Significant transfer to tape PASS Very slight transfer to tape PASS Absolutely NO transfer to tape 1 2 3 Conducting the Tape adhesion Test continued ...

Page 220: ...Result 1 Sample 1 shows a significant transfer to the tape and is an absolute failure Result 2 Sample 2 shows that very slight transfer to the tape can be acceptable without sacrificing overall image durability on matte finish cards Result 3 Sample 3 shows no transfer to the Tape and is an Absolute Pass 5 If the tape test indicates inadequate adhesion increase the heat setting by 5 degrees print a...

Page 221: ...s simultaneously An archive that is self extracting is capable of unzipping itself b Click OK then choose the folder in which you would like to save the Printer Driver file Note You may want to save it in an empty folder to prevent mingling its files with others already on the computer c Once the file has completely downloaded to the computer unzip the contents of the file by simply double clickin...

Page 222: ...to Settings and select Printers 2 Click on the HDP600 icon with the right mouse button and select Document Defaults if using Window NT or Printing Preferences if using Windows 2000 XP Note If you would like to permanently save the Printer Driver settings so you will not need to change them again do so through the main Printer Driver setup window described above Although most applications do allow ...

Page 223: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 7 12 Using the Card tab HDP600 HDP600 LC Use this option to control specific Printer functions ...

Page 224: ...Note The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes These print area dimensions are 04 1mm larger than the actual card size This is so the Printer can overprint images to ensure they will appear Edge to Edge when transferred to the card For this reason when designing a card format always set the card size or page size within the card...

Page 225: ... print a 2 125 X 3 374 image including a 04 over bleed on each of the 4 sides making the overall form size 2 204 X 3 452 56 X 87 7 mm CR 80 No Over Bleed This selection eliminates the over bleed on both the leading and trailing edge making the form size of 2 2 X 3 374 56 X 85 7 mm Note This selection is used to improve the overall readability of barcodes Custom This selection is used to create a c...

Page 226: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 7 15 Selecting the Card Size HDP600 and HDP600 LC continued See three previous procedures ...

Page 227: ...ze Select the appropriate custom card size according to the dimensions of the card stock Step Procedure 1 a Select the Custom option and enter the dimensions of the card into the Print Width and Print Length boxes if using a card size that varies from the CR 80 CR 90 or CR 100 b Add 04 1mm to each dimension to ensure Edge to Edge printing ...

Page 228: ...ard III stock or any other similar card stock Custom 1 and Custom 2 allows custom default Dwell Time and Transfer Temperature selections to be saved These selections are found under the Image Transfer tab and have a direct effect the transfer of the Lamination material onto different card styles Caution If the appropriate option is not selected the wrong Dwell Time and temperature may be used duri...

Page 229: ... Custom 1 and Custom 2 options to save custom Dwell Time and dwell temperature controls on the Image Transfer tab a Click on the Custom 1 or Custom 2 options and enter a name for the card stock b Click on the Image Transfer tab to adjust the Dwell Time and temperature sliders to the appropriate settings Note These settings will be saved for the custom card type when the Printer Driver setup window...

Page 230: ...nt from the hopper currently selected as indicated on the Printer s LCD Also select this option if you would like the Printer to automatically switch to the other hopper once the current hopper runs out of cards b Select Hopper 1 to print only from Hopper 1 When this option is selected the hopper will not automatically switch to the other hopper if you run out of cards in Hopper 1 Select Hopper 2 ...

Page 231: ...Y Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 7 20 Selecting the Card Hopper HDP600 CR100 and HDP600 LC CR100 only There is only one 1 Input Hopper for one hundred 100 CR100 cards ...

Page 232: ...tation Select either the Portrait or Landscape radio buttons for Orientation Step Procedure 1 Select Portrait to cause the card to print in a vertical orientation OR Select Landscape to cause the card to print in a horizontal orientation as shown below Specifying the number of Copies Specifies the number of copies to be printed ...

Page 233: ...on This will launch the Diagnostic tool if installed Selecting the Test Print button When selected a file will be copied down to the Printer This file will print a Full Color plus Resin print on the front side of the card and a Resin or black only image on the backside This image is the same as what is supplied in the Printer s Supply Pack ...

Page 234: ...cs Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 7 23 Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the driver s version number and date code ...

Page 235: ...rinter Encoder User Guide Rev 2 3 7 24 Using the Device Options tab HDP600 HDP600 LC The HDP600 Printing Preferences window is used throughout this section for consistency within this document See the HDP600 Printing Preferences windows as needed for your specific Printer ...

Page 236: ...gh Definition Card Printer Encoder User Guide Rev 2 3 7 25 Using the Device Options tab HDP600 CR100 HDP600 LC CR100 The HDP600 OS CR100 Printing Preferences window has the same Device Options tab functionality as the HDP600 Printing Preferences window ...

Page 237: ...on Type selection with the Ribbon type that is loaded in the Printer Note The User can to the System Information Menu in the LCD and the Printer will tell the User which Ribbon is loaded at that time YMC Yellow Magenta Cyan OR YMCK Yellow Magenta Cyan Resin Black OR YMCKK Yellow Magenta Cyan Resin Black Resin Black OR YMCKH Yellow Magenta Cyan Resin Black Heat Seal Note This is not available on th...

Page 238: ...nd temperature to pre determined defaults OR Select the Holographic option to change appropriate internal Printer settings needed to make the holographic film work Note It will also adjust the necessary transfer temperature and the dwell settings in the Driver to provide the optimal holographic InTM performance See the Printer s LCD settings a new option for Holographic Film option This setting is...

Page 239: ...ty color matching software OR Select Algebraic to allow the Printer Driver to make very simple fast color balance adjustments Note This option gives a natural looking image without slowing down the processing speed of the Printer Driver It also allows further customization of the printed color of the cards through the Image color tab OR Select Monitor to allow the Printer Driver to make color corr...

Page 240: ... Natural or Enhanced Select the appropriate Step Procedure 1 This will allow the selection between two different color levels Natural the default selection is the standard HDP Series Color Tone This gives the image more brightness especially in the lighter tones Enhanced gives the image a softer look with more detail in the lighter tones ...

Page 241: ...hod according to the type of image to be printed Note This option only affects those objects printed on the backside of a card with the resin black Panel of a YMCK or YMCKK Print Ribbon Step Procedure 1 Select Optimized for Photo when printing photo quality images with resin OR Select Optimized for Graphics when printing lower quality images e g clipart logos etc with resin ...

Page 242: ...ting Note The program must be able to send down two or more separate pages to be printed within the same document 2 Page 1 will be transferred to the front side of the card Page 2 will be transferred to the backside of the card Note The Printer Driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side with this option selected If an ...

Page 243: ...n to automatically print full color on the front of a card and resin black on the back of a card using either of the Full color YMCK or YMCKK Print Ribbons If using a YMCK Ribbon type the front of the card is printed with the Ribbon s YMC Panels and the back is printed with the K Panel If using a YMCKK Ribbon type the front of the card is printed with the YMCK Panels and the back is printed with t...

Page 244: ...sing the Print Back Side First option Step Procedure 1 Select this option If you need to print the first page of a two page document on the backside of the card OR If you need to print the resin black on the chip side of the Smartcard The second page of the document will be printed on the front side of the card ...

Page 245: ...nto the backside of preprinted cards that must have their Magnetic Stripe or smart card chip encoded Note Load the cards in the usual fashion When this option is selected the Print Both Sides option is automatically disabled When attempting to print a two page document if Print Back Side Only is selected the first page of the document will print on the backside of the card The second page of the d...

Page 246: ...se this option to change the position of the printed image in relation to the set location of a card s Magnetic Stripe or smart chip Step Procedure 1 Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printed OR Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed ...

Page 247: ...Print in Single Card Mode option Use this option to force the Printer s memory to buffer or to hold only one print job at a time Step Procedure 1 Select this option only when printing to multiple Printers sharing print jobs over a network Note In this case this option ensures that all Printers share evenly all print jobs ...

Page 248: ...er while still allowing the Printer to encode cards Note This option is useful to encode or re encode preprinted cards without wasting additional time or printing supplies Step Procedure 1 Select this option to ensure no print data will be sent to the Printer while all encoding instructions will be sent according to how they are configured within the software This option also allows you to laminat...

Page 249: ...ote The HDP600 CR100 Printing Preferences window has the same Image Color tab functionality as the HDP600 Printing Preferences window Step Procedure 1 Select the Algebraic color matching option see the Device Options tab shown below to control the Contrast and Gamma of the printed image as well as the individual color balance of Yellow Magenta and Cyan see Image color tab shown below ...

Page 250: ...y and Resin Heat sliders 3 Control the overall darkness and lightness of the dye sub printed image by adjusting the Dye Sub Intensity slide by clicking and dragging the slide s box Move the slide to the left to cause less heat to be used in the printing process thus generating a lighter print OR Move the slide to the right to cause more heat to be used thus generating a darker print Note This slid...

Page 251: ...en printing with the resin black Panel by adjusting the Resin Heat slide Move the slide to the left to cause less heat to be used in the printing process causing resin images to be lighter or less saturated OR Move the slide to the right to cause more heat to be used causing resin images to be darker or more saturated Note This control can be helpful for fine tuning the sharpness of resin text and...

Page 252: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 7 41 Using the Image Color tab Step Procedure 5 As needed return all options to their factory settings by clicking on the Default button ...

Page 253: ...oder User Guide Rev 2 3 7 42 Using the Image Transfer tab Use this tab to adjust the Image Position Transfer Dwell Time and Transfer Temperature Note The HDP600 CR100 Printing Preferences window has the same Image Transfer tab functionality as the HDP600 Printing Preferences window ...

Page 254: ... Image Position values by clicking on the Vertical and Horizontal adjustment arrows These values ensure that the Cards always remain in the same position as they travel through the Printer regardless of image orientation The Card Illustration shown in the Image Position box will flip and rotate according to the selection of Portrait Landscape or Rotate 180 Degrees The outline around the illustrati...

Page 255: ...e 2 Use the Vertical adjustment to move the image toward the rear of the Printer if a positive number is entered and toward the front of the Printer if a negative number is entered OR Use the Horizontal adjustment to move the image toward the card output side of the Printer if a positive number is entered and toward the card input side of the Printer if a negative number is entered Note The maximu...

Page 256: ...rd Type option upon exiting the Printer Driver setup in the Printer s Control Panel Step Procedure 1 Return to the factory default settings for the selected Card Type by clicking on the Default button If using cards that differ from the Card Type Glossy PVC or Matte PVC options select one of the Card Type Custom options 2 Adjust the Dwell Time and temperature settings Guidely to ensure proper imag...

Page 257: ...ot have a K Panel such as the YMC Ribbon type all K Panel Resin options will be grayed out Resin black text is desirable due to its sharp saturated color and resin black barcodes are required to ensure readability when scanned by an infrared barcode reader Note The Printer Driver will automatically print all TrueType black text and TrueType barcodes only with the resin black K Panel of the Print R...

Page 258: ...gh Definition Card Printer Encoder User Guide Rev 2 3 7 47 Selecting the Full Card with the K Panel Resin tab Step Procedure 1 Select the Full Card option to print the resin black K Panel for all black found within all areas of the image as shown below ...

Page 259: ...inition Card Printer Encoder User Guide Rev 2 3 7 48 Selecting the Defined Area s with the K Panel Resin tab Step Procedure 1 Select the Defined Area s option to print the resin black K Panel for all black found only in an area or areas defined as shown below ...

Page 260: ...Card Printer Encoder User Guide Rev 2 3 7 49 Selecting the Undefined Area s with the K Panel Resin tab Step Procedure 1 Select the Undefined Area s option to print the resin black K Panel for all black found only in the space outside the areas defined as shown below ...

Page 261: ...iate Defined Area see below to activate the card grid in the upper half of the window It is through this card grid that up to five areas can be defined as shown below When the card grid is first activated then a small black square will appear at its default size of 2 x 2 5mm x 5mm and at its default location in the lower left hand corner 0 0 Note This square represents the first defined area ...

Page 262: ... area of the card to define Note This area is indicated by the dashed outline as shown below The easiest way to determine the size of this area is to actually print a card and look at it in the same orientation as when it exits the Printer 2 Measure the total area and enter those dimensions into the dimension boxes Note The minimum size an area can be is 2 x 2 5mm x 5mm ...

Page 263: ...tep Procedure 1 Once the area is sized properly measure the location where this area is to be positioned on the card a Measure from the lower left corner of the card up and over to the lower left corner of where the defined area is to begin b Enter these values into the X and Y boxes as shown below c Note that the card grid lines are spaced at 2 5mm intervals ...

Page 264: ...ws to navigate back and forth from area to area The active area will always be highlighted with a dotted outline b Delete an area by using the Defined Area arrows to select the area and click on the Delete button Note If all areas are deleted the K Panel Resin options will automatically be deselected 2 Select the Print YMC Under K option to print all black in the designated areas with the Yellow Y...

Page 265: ...al Magnetic Stripe Encoding Module installed Note The HDP600 CR100 Printing Preferences window has the same Magnetic Encoding tab functionality as the HDP600 Printing Preferences window Step Procedure 1 Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process Note The following describes these options and the Printer s magnetic encoding process ...

Page 266: ...se the Encoding Mode option to specify which magnetic encoding standard to use The HDP Card Printer can be installed with one of two types of factory installed Magnetic Stripe Encoding Modules Change the encoding mode and coercivity setting or modify the ISO standards for tracks 1 2 and 3 by correctly modifying these Magnetic Encoding options ...

Page 267: ...r is set to encode according to ISO standards onto high coercivity Magnetic Stripes OR Select the JIS II Standard Encoding Module commonly used in Japan Select the JIS II mode to encode only Track 2 Note 1 The JIS II option provides encoding compatibility with the JIS C 6220 Type II cards commonly used in Japan No encoding customization options are available with the JIS II mode Note 2 A JIS II Ma...

Page 268: ... industry s standard mode of magnetic encoding Step Procedure 1 Select the Coercivity option to select the Magnetic Stripe type that matches the card type High Coercivity 2750 4000 Oersted Fargo s High Coercivity UltraCard IIIs are 2750Oe Low Coercivity 300 Oersted 2 Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options if the appl...

Page 269: ...acks 1 2 and 3 and is the industry s standard mode of magnetic encoding Step Procedure 3 Customize these options if the application requires it even though the default ISO Magnetic Track Options should be correct for most applications Note All options must be changed separately for each of the three individual tracks a Set these options back to the ISO standard settings once they have been changed...

Page 270: ...coded data format for each of the Magnetic Stripe s three tracks Step Procedure 1 Specify which of the three 3 tracks to customize by selecting one of the three track options After making the required selection the Magnetic Track Options box displays the current set of customization options for the selected track Remember that each track must be customized independently of the other two ...

Page 271: ...2 3 7 60 Reviewing the Enable MLE Support checkbox Multi Language Extension MLE support in Windows XP can cause text strings to be broken up into fragments This fragmentation of the text string prevents magnetic encoding Step Procedure 1 Check this box to allow the Driver to process the fragmented text ...

Page 272: ...d will be automatically ejected If a second consecutive card cannot be verified the Printer will signal an error and go into Guide eject mode The auto eject option is the most direct means of dealing with mistakenly verified cards but may be undesirable if batch printing since mistakenly verified blank cards are ejected into the same stack as verified printed cards Note This does not apply when us...

Page 273: ...ewing the Shift Data Left Use the Shift Data Left option which applies to all tracks when selected Step Procedure 1 Select this option to shift the recorded magnetic data to the left hand side of the card s Magnetic Stripe Note This is useful in situations that require cards to be readable with insert type readers ...

Page 274: ... Encoder User Guide Rev 2 3 7 63 Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811 2 Magnetic Stripe For track locations review the display below TRACK1 0 110 TRACK2 0 110 TRACK3 0 110 0 130 0 140 0 223 0 353 0 493 ...

Page 275: ...string of Magnetic Track data If these characters are not added to the track data the text intended for the Magnetic Track will appear as printed text on the card To avoid this track information must be entered as described below Step Procedure 1 When entering track data the tilde character is entered first followed by the track number 1 2 or 3 on which the data should encode This is followed by t...

Page 276: ...le String Track 1 1 JULIEANDERSON 1234567890 Track 2 2 1234567890987654321 Track 3 3 1234567890987654321 Track Start Sentinel End Sentinel Field Separator Valid Characters Maximum Number of Characters Track 1 ASCII 32 95 See the table below 78 Track 2 ASCII 48 63 See the table below 39 Track 3 ASCII 48 63 See the table below 106 ...

Page 277: ...cter Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 57 9 81 Q 34 58 82 R 35 59 83 S 36 60 84 T 37 61 85 U 38 62 86 V 39 63 87 W 40 64 88 X 41 65 A 89 Y 42 66 B 90 Z 43 67 C 91 44 68 D 92 45 69 E 93 46 70 F 94 47 71 G 95 _ 48 0 72 H 49 1 73 I 50 2 74 J 51 3 75 K 52 4 76 L 53 5 77 M 54 6 78 N 55 7 79 O ...

Page 278: ...sing the Lamination tab only with Card Lamination Module Use this option to control specific Printer functions These options allow you to control the Printer s Lamination process Note The HDP600 CR100 Printing Preferences window has the same Lamination tab functionality as the HDP600 Printing Preferences window ...

Page 279: ... Position controls except only the horizontal position of the overlaminate requires adjustment To adjust the Lamination position click on the Horizontal adjustment arrows To move the overlaminate more toward the card output side of the Printer enter a positive number To move the overlaminate more toward the card input side of the Printer enter a negative number Note The adjustment arrows point in ...

Page 280: ...der User Guide Rev 2 3 7 69 Selecting the Lamination Side Step Procedure 1 a Select the No Lamination option if you do not want to use the Printer s built in Laminator b Select Laminate Front Side Laminate Back Side or Laminate Both Sides to specify the side s of the card to laminate ...

Page 281: ... available Select the Film Lamination option if the Thermal Transfer Film Overlaminate type is installed in the Lamination Module Select the 0 6 PolyGuard Lamination option or 1 0 PolyGuard Lamination option for either patch thickness Note These require different heat settings and Lamination speeds Select the appropriate option according to the thickness of the PolyGuard material you are using Sel...

Page 282: ...rature to control the Lamination Dwell Time or through put speed of a card in seconds inch and the Lamination Temperature Selecting the Sensors button and Defaults button Step Procedure 1 Select the Sensors button to bring up a separate dialog box to calibrate the Lamination Sensor See below 2 Click on the Default button to return the Transfer Dwell Time and Transfer Temperature to the Default set...

Page 283: ...he roll This Sensor may occasionally need to be recalibrated If the Lamination Module seems to skip PolyGuard patches or wind the PolyGuard roll until the Lamination Module s LED flashes recalibrate the Lamination Sensor according to the instructions given the in the Calibration window Be sure the Printer is powered ON and that the Lamination Module s Top Cover and Lamination Station are closed wh...

Page 284: ...der additional materials please contact your authorized reseller Table of Contents Section 8 Cleaning________________________________________________________8 1 Table of Contents ___________________________________________________________________ 8 1 Using the Required Supplies ________________________________________________________ 8 2 Safety Messages review carefully ___________________________...

Page 285: ...for cleaning the Printer s Cleaning Rollers Cleaning Pads pre moistened with 99 99 isopropyl alcohol for cleaning the Printer s Platen Rollers Card Feed Rollers and general inside and outside area Caution As with any electronic device internal components of the Printer such as the Printhead may be damaged if exposed to static electrical discharges To avoid potential damage always wear an appropria...

Page 286: ... sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Disch...

Page 287: ...a can of compressed air use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer Note Remove any debris that may be inside Caution Be extremely careful not to let any alcohol drip inside the Printer 4 Re install the printing supplies 5 Close the Lamination Arm Cleaning outside the Printer Step Procedure 1 The Printer has a durable casing that should retain ...

Page 288: ...n Never use a sharp tool or abrasive object of any kind to clean the Printhead It will damage the Printhead Watches rings bracelets and other jewelry can damage the Printhead if accidentally bumped against it For best results remove such items before touching any internal components of Printer Step Procedure 1 Remove watches rings bracelets and other jewelry 2 Open the Lamination Arm 3 Use a Print...

Page 289: ...within the Cartridge 5 Insert the two Tape Rollers into the new Cleaning Tape loop 6 Place the Tape Rollers and the new tape back into the cartridge by a placing the Roller closest to the cartridge s handle and b pressing the second Roller into place Caution Be sure to orient the new tape loop so that it extends over the Cleaning Roller once it is installed See below 7 a Set the clear Cleaning Car...

Page 290: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 8 7 See the previous procedure in this section ...

Page 291: ... in the Input Module b Turn the Printer on c Rotate the Flipper Table clockwise to a 45 degree angle Note The Table will tilt and provide access to the Magnetic Encoder s opening 3 Open the Cleaning Card 082133 which is sold separately and is not included in the cleaning kit Note You will need to work quickly because the alcohol will dry once it is removed from the envelope 4 Insert the card onto ...

Page 292: ...the REV button on the LCD display five 5 more times Note This allows the Roller to spin against the Cleaning Card and fully clean the Roller See below 8 Remove the Cleaning Card by pressing the FORWARD button on the LCD display to eject this card from the Printer 9 The process is now complete Note This magnetic cleaning process should be done every time another cleaning is performed which is rough...

Page 293: ... Platen Roller 4 Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean 5 Locate the Transfer Platen Roller 6 Danger Transfer Rollers will be extremely hot Printer must be cold in order to clean it a Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean Press the Forward and Back buttons to move the Roller back and forth while cleaning b If using a Printer wi...

Page 294: ...om the adhesive side of the Cleaning Card 4 Insert the cleaning card into the cards hopper with the sticky side UP Caution Do not insert the card with the sticky side DOWN or it will stick to the card path 5 Danger Transfer Rollers will be extremely hot Ensure that the Printer is cold before cleaning it a With the Cleaning Card inserted correctly into the hopper press the Forward and Back buttons ...

Page 295: ... of this section to provide the User with a specific packing procedure for the HDP600 Follow this instruction to pack the Card Printer for transport Step Procedure 1 Clean the inside of the Printer with deionized air Wipe it down with a lint free cloth 2 Clean the Printhead with a Printhead pen 3 Verify that the Latch is secure on the Lamination Arm 4 Pack the Printer in the original carton and pa...

Page 296: ...2 Resolving the EE Memory Error ____________________________________________________ 10 2 Resolving the EE Checksum Error___________________________________________________ 10 2 Resolving the DRAM Memory Error_________________________________________________ 10 3 Resolving the RAM Memory Error __________________________________________________ 10 3 Resolving the FPGA Error ________________________...

Page 297: ...need to be replaced 3 As an alternative to replacing the Main Print Board the chip U21 may be replaced Note Fargo recommends that only a qualified electronics technician perform this procedure Resolving the EE Checksum Error Symptom An error has occurred in the permanent circuit memory Step Procedure 1 Reboot the Printer 2 If the problem persists the Main Print Board will need to be replaced 3 As ...

Page 298: ...0229 is seated properly 3 If the memory Module is not seated properly lock the SIMM into place 4 If the installation appears correct and the error persists the SIMM 080229 on the Main Print Board will need to be replaced Resolving the RAM Memory Error Symptom An error has occurred in the permanent circuit memory Step Procedure 1 Reboot the Printer 2 If the problem persists replace the Main Print B...

Page 299: ...g Step Procedure 1 Check the voltage to determine if a Sensor is working 2 a Test the voltage of each Sensor using ground GRD Chassis to the correct pin on each connector See Sensor Location and Voltages table below b Block a slot Sensor with a card c Cover a reflective Sensor with a card 3 a Troubleshoot the Ribbon Sensor by using the RibbonTraq marks on the Ribbon and Film to cover the Ribbon an...

Page 300: ...111 J5 pin 4 Unblocked 17 or lower Blocked 3 0 3 5 Hopper Position Sensor D860113 J8 pin 4 Unblocked 17 or lower Blocked 3 0 3 5 Film Supply Encoder D860100 J10 pin 4 Unblocked 17 or lower Blocked 3 0 3 5 Transfer Head Lift Sensor D860100 J10 pin 12 Unblocked 17 or lower Blocked 3 0 3 5 Ribbon Mark Sensor 1 D860112 J9 pin 9 Blocked 8 or lower Unblocked 4 Ribbon Mark Sensor 2 D860112 J9 pin 7 Block...

Page 301: ...r D860128 J6 pin 4 Covered 9 or lower Uncovered 3 0 3 5 Stack Lift Sensor D860099 J3 pin 12 Unblocked 17 or lower Blocked 3 0 3 5 Cover Open Close Sensor D860094 J3 pin 16 Unblocked 17 or lower Blocked 3 0 3 5 Card Feed Sensor D860096 J7 pin 4 Unblocked 17 or lower Blocked 3 0 3 5 Flipper Table Card Sensor D860096 J7 pin 8 Unblocked 17 or lower Blocked 3 0 3 5 Print Film Sensor D860146 D860098 J36...

Page 302: ...4 Card Drive Stepper D860138 D860119 J33 Print Stepper 840123 D860120 J32 Hopper Motor D840980 D860117 J28 1 2 Lift Stack Motor A000124 760286 D860117 J28 3 4 In Feed Motor D840980 D860123 J30 5 6 Transfer Lift Motor D860055 D860115 J30 3 4 Print Lift Motor D860097 D860116 J30 1 2 Ribbon Take Up Motor D840980 D860154 J29 5 6 Ribbon Supply Motor D840980 D860153 J29 1 2 Film Take Up Motor D860097 D8...

Page 303: ...the LCD Menu and selecting an Option The MENU option is above the center softkey button as shown below This allows you to access several test setup and reporting functions The Selecting from the Menu Option Tree Structure shows the available menu options A description of each option and its function is included in this section following the on line menu Step Procedure 1 Press the MENU button to br...

Page 304: ...SE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 11 2 Selecting from the HDP600 Menu Option Structure Tree See Appendix A for the two 2 HDP600 Menu Option Structure Trees ...

Page 305: ...ry defaults for all settings along with the Printer serial number a Use these values to reset the Printer for Printer problems b To adjust Print Offset Transfer Temperature or Image Darkness attempt to make these changes through the Printer Driver Image Transfer and Image color controls prior to changing the internal Printer settings 2 Perform these three 3 procedures as a single alignment process...

Page 306: ...ENT TEST All HDP images must have an extra 0 04 in 1mm over bleed on all sides of the card The Outer Alignment Arrows should fall in this area when the image is properly centered they will be left off of the card when transferred See the display below 4 a Choose MENU Setup Printer and the setting to be changed b Change the value and press Save to save the value c If the settings are lost due to re...

Page 307: ...er Film Sensors should be calibrated Ensure that the Film is loaded into the Printer and that no Film marks are resting under Sensors Close the Lid and all other covers From the Sensor Calibration menu select Calib Film Sensors The Printer will then calibrate the Sensors automatically 2 Select MENU Setup Printer Print Settings 3 Select the Print Offset button 4 Set baseline for CR 80 to 15 and CR ...

Page 308: ...Adjust the Print Offset Note This ensures that the jagged edge of the transfer film illustrated by the vertical dotted line is touching the back edge of the alignment arrows as shown below Increasing the Print Offset This moves the Back Edge of the Alignment Arrows to the Right or the trailing edge of the card Decreasing the Print Offset This moves the Back Edge of the Alignment Arrows to the Left...

Page 309: ...E ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 11 7 Aligning the Print Offset continued Step Procedure 6 Proceed to Adjusting Transfer TOF to center the image on the card ...

Page 310: ...ows appear to be equal on the leading and trailing edges of the cards Increasing the Transfer Top of Form This moves Printed Image to the Right or towards the trailing edge of the card Decreasing the Transfer TOF This moves Printed Image to the Left or towards the leading edge of the card 3 To determine the amount of Transfer TOF adjustment needed quickly you can use a caliper to measure the Gap T...

Page 311: ...E ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 11 9 Setting the Transfer TOF continued Step Procedure 5 Proceed to Adjusting Transfer EOF to center the image on the card ...

Page 312: ... card at which the Transfer Roller lifts and ceases transfer Refer to the Preparing to adjust the Print Offset Transfer TOF and Transfer EOF procedure for proper sequence Step Procedure 1 Adjust the Transfer EOF to 99 2 Using the Diagnostics Utility print any one card from the Sample Cards tab The diagnostics utility can be accessed through Printer preferences as shown below ...

Page 313: ...continued Step Procedure 3 Determine the amount of Transfer EOF adjustment needed by using a caliper to measure the Gap The Gap Represents the distance from the Trailing Edge of the card to the edge of the image as shown below See Using the Gap Distance Table This table will convert this Gap distance into an approximate adjustment value ...

Page 314: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 11 12 Using the Gap Distance Table ...

Page 315: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 11 13 Using the Gap Distance Table continued ...

Page 316: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 11 14 Using the Gap Distance Table continued ...

Page 317: ...lue on the test card last printed 3 Examine the test card 4 a Select MENU Setup Printer and Transfer Tension Caution Reducing the Transfer Tension too much may cause slack in the Film take up which is evidenced by a wrinkling noise and extra Film take up during the release phase b Increase the Transfer Tension if this occurs Note There may be a snapping or clunking sound during Film take up if it ...

Page 318: ...ard Step Procedure 1 Be sure the Transfer Tension Print Offset Transfer TOF and Transfer EOF are set properly before adjusting the Ribbon Tension 2 Choose MENU Print Test Image and Alignment Test to print a test card Examine the test card 3 a Select MENU Setup Printer Print Settings and Ribbon Tension b Record the Ribbon Tension value on the test card 4 Adjust the Ribbon Tension value if needed 5 ...

Page 319: ...e 4 Record the Transfer Temperature value on the test card last printed 5 Adjust the Transfer Temperature value Decrease the Transfer Temperature setting if the HDP Film appears to be creasing or wrinkling on the printed card OR Increase the Transfer Temperature setting if the printed image has ragged edges where the HDP Film seems to have peeled off To ensure adequate transfer see Selecting the A...

Page 320: ...y be adjusted via the Printer driver Setting the Printhead Resistance Step Procedure 1 Locate the Printhead Setting Number on the bottom of the Printhead The number reads R XXXX Add Photo 2 Select MENU Setup Printer Print Settings and Printhead Resistance 3 a Input the Printhead Setting Number Note The Printhead Resistance setting in the LCD Setup changes in increments of 50 b To select the proper...

Page 321: ...ttings and Image Darkness 4 Record the Image Darkness value on the test card last printed 5 Decrease the value to lighten the printed image OR Increase the value to darken the printed image Note Be sure to make adjustments in small increments of 2 or less to avoid over adjusting this setting Caution The Ribbon may jam or break if the setting is too high 6 Press Save to save the value 7 Print a tes...

Page 322: ...e settings would need to be changed a if the Print Board is replaced or b if the Printer is upgraded to include an Encoder Mag YES or NO Contact YES or NO Contactless Mifare iClass or NO HID Prox YES or NO Step Procedure 1 Select MENU Setup Printer and Encoder Settings 2 Change the desired option as needed Example Adding a Mag Encoder change MAG from No to Yes 3 Press SELECT to change the value ...

Page 323: ...r Settings b Measure this distance by making the data visible using a magnetic viewer or developer solution c Alternatively use a magnetic card analyzer to measure the Start Sentinel distance 2 a Use a magnetic viewer or developer solution or spray to make the magnetic data visible in order to identify the Start Sentinel as the first set of magnetic lines or first one bit which are visibly closer ...

Page 324: ... Sentinel marks the beginning of the encoded data Note According to the magnetic recording standard ISO 7811 the correct Start Sentinel distance is 0 293 inches 0 020 inches 7 44 mm 0 51 mm from the leading edge of the card Step Procedure 4 Select MENU Setup Printer Encoder Settings and Magnetic TOF 5 Adjust the setting by the amount determined by the following formula 0 293 inches Represents meas...

Page 325: ...e Magnetic TOF Step Procedure 7 Press Save to save the value 8 Test the position of the Start Sentinel by magnetically encoding a card and checking as described in Step 1 in this same procedure 9 Repeat Steps 1 to 6 until the Magnetic TOF is correct Magnetic Track Data 293 7 44mm Trailing Edge of Card Leading Edge of Card ...

Page 326: ...et 2 Change the setting in small increments if the card is not feeding correctly Note A negative adjustment will lower the side of the Flipper Table closest to the Input Hopper There are five 5 settings under the Flipper Settings Menu Mag Prox Level Smart Inverted Home See the Menu Tree in this section for their use All settings can be tested from this Menu 3 Press the Save button to save the valu...

Page 327: ...ination Flipper Offset Step Procedure 1 Select MENU Setup Printer and Flipper Offset or Inverted Offset 2 Change the setting in small increments if the card is not feeding or Flipping correctly Note A negative adjustment will lower the side of the Flipper Table closest to the Exit Hopper 3 Press the Save button to save the value ...

Page 328: ...sts when the head lifts after patch has been applied The numbers being entered for the settings are in Pixels The number of Pixels is equal to the measurement in inches times 300 or the measurement in mm times 11 8 For example 0 100 inches or 2 54mm equals 30 increments on the LCD Once adjusted this value will be stored in the Lamination Module Note This adjustment can also be made more easily thr...

Page 329: ...ion Sensor calibration setting as dictated by the Printer Driver s Sensor calibration procedure In most cases this will not need to be changed Adjusting the Lamination Temperature Setting Step Procedure 1 Applies only if the Printer is equipped with the Card Lamination Module Use this setting to change the nominal setting of the Lamination Roller Note In most cases this will not need to be changed...

Page 330: ...total number of cards the Printer has produced The Pass Count is the total number of print passes made by the Printhead Note A pass is measured each time a single Ribbon Panel is printed upon beneath the Printhead The Transfer Count is the total number of times the Printer transfers an image to a card In most cases this information is only necessary for certain warranty requirements however it can...

Page 331: ... Guide Rev 2 3 11 29 System Upgrade Firmware Upgrade This option is used to upgrade the Printer Firmware Step Procedure 1 Upgrade by selecting SYSTEM UPGRADE The LCD will prompt Are you sure you want to continue 2 Select YES to begin the System Upgrade select NO to return to the READY screen ...

Page 332: ...application program is the software required to send Firmware updates from the computer to the Printer To download and install the Firmware Updater from this site refer to the following steps using Step 1A or Step 1B as appropriate Step Procedure 1A Option A Insert the Software Installation CD into your computer s CD drive The CD browser is set to automatically open after a few seconds however you...

Page 333: ...p 1B as appropriate Step Procedure 3 a Once the file has been downloaded navigate to the location where the file was saved The Firmware Updater program has been compressed for ease of downloading b Decompress the file by double clicking on the UPDATER EXE icon 4 Double click on the SETUP EXE file to launch the Firmware Updater Setup Program 5 Follow the on screen instructions to complete installat...

Page 334: ...er and go to the Firmware Updates section in the Fargo Electronics Technical Support Web site http www fargo com tech_support 3 Select your specific Printer model and click on the Submit button Click on the Firmware file link labeled for the specific Printer model 4 Click on OK when prompted to Save this Program to Disk and then select a folder in which to save the Update file 5 a Once the file ha...

Page 335: ...he file name location and version will appear in the Firmware Updater window as shown below 3 Click the Select Printer button and select the specific Fargo Printer model click OK Once your Printer model has been selected the Send Update button will become active 4 At this time the Printer must be prepared to receive the Firmware update file To do this make sure the Printer is powered ON and in its...

Page 336: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 12 5 Updating the Main Firmware continued ...

Page 337: ... was successful 9 If the Upgrade Successful is displayed click on Exit on the Sending Update to Printer dialog screen 10 Press the Printer s Exit button 11 When prompted turn the Printer power OFF for a few seconds and then back ON to complete the update process Note As the Printer restarts you will see the new Firmware version appear on the LCD 12 a If the upgrade was not successful the LCD will ...

Page 338: ...odel click OK 5 Click on the Send Update button to bring up the Firmware Updater dialog box as shown below 6 Wait a few minutes while the Firmware updates itself Check the Printer s LCD for the status When the update is complete the LCD will indicate if the update was successful If Upgrade Successful is displayed click Exit on the Sending Update to Printer dialog screen Press the Printer s EXIT bu...

Page 339: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 12 8 Updating the LCD Firmware continued ...

Page 340: ...e HDP600 Contacting Fargo Technical Support Step Procedure 1 Read the suggested Sections of the Technical Service and Maintenance Manual in order to troubleshoot the Card Printer As needed contact the Fargo Technical Support Group by phone at 952 941 0050 or by fax at 952 941 1852 for additional technical assistance OR Contact Fargo Technical Support via the Web http www fargo com tech_support con...

Page 341: ...inters were built Reviewing Example No 1 Serial Number 80453289 1 80453289 The first two digits in the serial number indicate the year the Printer was built e g the digits 80 indicate the year 1998 2 80453289 The third and fourth digits in the serial number indicate the week the Printer was built e g the digits 45 indicate week 45 of that year 3 80453289 The last four digits indicate the sequence ...

Page 342: ...ewing Spare Parts Lists Reviewing Spare Parts List for HDP600 HDP600 LC HDP600 CR100 and HDP600 LC CR100 HDP600 Series Recommended Spare Parts List Effective Date To be added at a later date For current pricing see http www fargopartner com support_services The Spare Parts Lists for this Printer will be added at a future date ...

Page 343: ...ebraic A type of color matching that takes the colors value of pixels and applies them to an algebraic equation to adjust the levels of hue saturation and brightness ANSI American National Standards Institute The United States Representative to ISO providing standardization for U S Manufactures prior or in addition to acceptance by ISO AS400 An IBM operating system running on a main frame DTC500 F...

Page 344: ...ding in chip based non volatile memory Bit An abbreviation for binary digital Each bit is an element of information that can have two states off and on Bit map A graphic produced by an array of pixel elements with the color hue brightness and saturation information stored in bits The more bits the more values and thus the greater variety 1 bit color is black and white 8 bit color produces 256 shad...

Page 345: ... are used for dedicated high speed communication between the PC and the Printer port Centronics A parallel communications interface that has become the standard for connections to Printers designed by the Centronics Corp Coercivity The property of a Magnetic Stripe that indicates the amount of force needed before magnetic saturation measured in Oersted Oe Color matching The process of adjusting co...

Page 346: ... used in serial port interfaces DC Motor A Motor that works on DC with continuous motion DC Direct Current Electronic flow that is unidirectional flowing from the positive to negative of a power source Default A setting or parameter that comes preset from the factory in driver or Firmware Performance parameters can be customized in the driver but can be reset to the factory values usually through ...

Page 347: ...through device and is connected in serial to the parallel cable Dot The smallest unit of an image that the Printer is able to produce The smaller the dot see dot pitch the sharper the image Dot pitch A measurement of image sharpness denoting the width of the dots that makes up a pixel The smaller the pitch the sharper the image Download The transfer of a data file from one device to the other over...

Page 348: ...ence any card with built in electronic devices such as Smart Cards or prox cards E card Docking Station The device in the Printer that accepts Smart Cards with an ISO Smart Card contact Station This allows the user to write to the Smart Card chip with a standard RS 232 interface in the back of the Printer or with the optional built in Encoder Edge to Edge Refers to the maximum printable area on a ...

Page 349: ...Intel to increase the port throughput EPROM Electronically Programmable Read Only Memory A microchip based non volatile memory storage device that cannot be rewritten in the field Firmware for many Fargo Printers is stored on these chips and so a change of the chip is necessary for an upgrade Escape sequence A string or control character that indicates to the processor that what follows is a comma...

Page 350: ...characteristic curve relating optical density to relative log exposure Glossy Matte A smooth polished surface in comparison to a rougher matte surface Fargo matte cards have a surface index Ra of approximately 65 microinches while glossy have a Ra 3 Glossy PVC A card made of PVC with a smooth polished surface Surface roughness of approximately 0 10 micro inches This is required for direct to card ...

Page 351: ...er color match Head Abbreviation for Printhead Heat sink A device used to dissipate heat into the ambient Heat Seal A resinous film transferred by the Printhead onto the back of an HDP intermediate transfer film to facilitate adhesion HiCo High Coercivity The Coercivity value of magnetic media between 2500 4000 Oe ISO 7811 6 Fargo s High Coercivity encodes at 2750 Oe HTML HyperText Markup Language...

Page 352: ...m the Ribbon by the Printhead The film is then transferred to the card surface by the hot Lamination Roller ISO For the Greek iso meaning same Used to represent data from the International Organization for Standardization JIS II Japanese Industrial Standard The standard for encoding to a Magnetic Stripe provided by the Japan Standards Association The single track is as wide as ISO tracks 1 and 2 c...

Page 353: ... Ribbon and film LoCo Low Coercivity The Coercivity value of magnetic media between 250 600 Oe ISO 7811 2 Fargo s Low Coercivity encodes at 300 Oe LPT Port Line Printer Port The system abbreviation for a PC s parallel Printer port Mag encoding The process of orienting successive magnetic bits to produce a serial data string Mag stripe An area of the card with an applied or impregnated ferrous mate...

Page 354: ...ho found the science of electromagnetism Offset The prescribed distance between a reference point and the target point The offset in card printing can refer to the position of the image relative to the leading edge or the distance of the start of magnetic encoding from the leading edge of the card O Ring A rubber ring used as a belt in several media driving applications OS Operating System The ins...

Page 355: ...d transfer rate Parallel Port A communication socket on a device that allows for parallel data transfer PC Personal Computer A stand alone programmable electronic device that can store retrieve and process data consisting of a CPU mouse keyBoard and monitor PCB Printed Circuit Board A solid multi layered plate on which electronic elements are attached either through the Board or on the surface Pee...

Page 356: ...hick polyester material that enhances card security and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Portrait A document layout that is viewed with the document s long axis in a vertical orientation Potentiometer An electronic resistor with a variable resistance value that can be mechanically set Print Driver A s...

Page 357: ...oint Plus reader mounted on the e card docking Station inside the Printer Encoder The ProxPoint is a read only device producing a Wiegand signal that is converted to RS 232 using a Cypress Computer Systems CVT 2232 Application programs can read information from HID prox cards via a RS 232 signal through a dedicated DB 9 port on the outside of the Printer labeled Prox RAM Random Access Memory A sto...

Page 358: ...of these three colors can produce practically all the colors of the spectrum that humans can detect Computer monitors operate on an RGB model Ribbon The dye impregnated film that is used for color printing Ribbon cable Parallel wires held flat in a row by plastic insulation RibbonTraq A FARGO Electronics method of placing bar code like marks on the transition area between color panels These marks ...

Page 359: ...hips attached to a printed circuit Board that installs in a slot on the main Board Simplex Single sided printing SmartGuard An application from FARGO Electronics that allows users to prevent access to the Printer through the use of a personally encoded Smart Card SmartGuard SmartGuard is a Printer security option that uses a custom access card and a built in reader to restrict Printer access Only ...

Page 360: ...the Board Surge Protector An electronic device placed in serial to the Printer s power supply that prevents damage to the Printer from electronic surges and electrical current that is outside of the normal parameters Switch Box An electromechanical device to which a user can connect several peripheral devices to the Parallel Port simultaneously yet using the selector switch to designate the active...

Page 361: ...ction is not completed in the time allotted by the operating system TOF Top of Form The leading edge of the card as it travels through the Printer Track The area on a mag stripe designated to contain the magnetic data string Troubleshooting The process of investigating and determining the cause of a problem TrueType TT A font format that produces each character using a mathematical equation rather...

Page 362: ...er film or Ribbon tension YMC The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M and Cyan C YMCK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C and Black K YMCKH The designation of colored Ribbon by the panels of color in the order in which they are printed Yel...

Page 363: ...Cable 15 2 Cache 15 3 Calibrating 15 3 Can t Find Card Error 4 3 Cancel button 2 19 Cancel Prompt 4 2 Cancel soft key 7 62 Card Capacity 2 8 Card Cleaning Assembly 2 16 Card Count 4 19 Card Design 2 23 card grid 7 50 Card Hopper Jam 4 2 Card Illustration 7 43 Card Input Guide adjustment 6 6 7 10 7 11 Card Input Hopper 2 15 2 24 2 25 Card Jam Flipper 4 3 Lam 4 3 Card Jam 4 3 Card Output Hopper 2 15...

Page 364: ...e 15 6 Edge to Edge printing 7 18 EE Checksum Error 10 2 EE Error 4 4 EE Memory 15 6 EE Memory Error 10 2 EEPROM Electrically Erasable Programmable Read Only Memory 15 6 EEPROM Erased 4 4 embedded contaminants 2 23 Emissions Standards 2 6 Enable MLE Support checkbox 7 61 Encode Station 2 19 Encoder Smart Card 15 6 Encoder wheel 15 7 Encoder Settings 11 20 encoding instructions 7 37 Encoding Mode 7...

Page 365: ...ctrical and Electronics Engineers 1284 15 10 IEEE 1284 Timeout 4 5 Image 15 10 Image color tab 7 28 7 39 7 41 Image Darkness 11 19 Image orientation 7 43 Image Position controls 7 43 Image Transfer tab 7 18 7 19 Input 15 10 Input Hopper 15 10 Input Hopper Card Capacity 2 10 Interface 2 10 interface cable 12 4 Intermediate Transfer Media InTM 15 10 IPC 7 9 ISO 15 10 ISO 7811 2 Magnetic Stripe 7 64 ...

Page 366: ... 12 OS Operating System 15 12 Output 15 12 Output hopper 15 12 Output Hopper Card Capacity 2 11 Overlaminate 2 28 15 13 Overlaminate Design 2 29 Overlaminate Options HDP600 LC only 2 11 Overlay 15 12 Oversized Cards 15 13 P Packing the Printer 9 12 Parallel 15 13 Parallel Interface Port 2 16 Parallel Port 15 13 Pass Count 4 19 11 28 Pause button 2 20 PC Personal Computer 15 13 PCB Printed Circuit ...

Page 367: ...olution 15 16 retries 7 62 RFI Radio Frequency Interference 15 16 RFID Radio Frequency Identification 15 16 RGB 4 18 RGB Red Green Blue 15 16 Ribbon 15 16 Ribbon Cards 1 2 Ribbon cable 15 16 Ribbon Drive adjustment 11 17 Ribbon is out 4 10 ribbon Panels 7 32 Ribbon Release Timeout Error 4 10 Ribbon Sensor 10 4 Ribbon Tension adjustment 11 16 ribbon type 7 26 7 27 Ribbon Cards 7 3 8 3 RibbonTraq 15...

Page 368: ...mperature 11 17 Transfer Tension 11 15 Transfer TOF 11 8 11 9 Transfer TOF Transfer EOF 11 5 transferred HDP Film 7 7 troubleshoot the Printer 13 1 Troubleshooting 4 1 15 19 TrueType TT 15 19 TrueType black text and TrueType barcodes 7 46 TÜ V EMC 2 6 U UL 2 6 UltraCard 15 19 UltraCard III 15 19 UltraCard IIIs Glossy PVC 7 7 7 17 UltraCard IIIs Glossy PVC H Panel ribbon 2 7 6 UltraCard IIIs Glossy...

Page 369: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 3 17 1 Section 17 Appendix A Attached please find the two 2 HDP600 Menu Option Structure Trees ...

Page 370: ...lm TFR Sensor Film PRN Sensor Calib Film Sesnors Set Sleep Timer Set Cleaning Rate Diagnostics USB 1 1 Comm bi di LPT LPT Lam Head Up Down Tfr Head Up Down Prn Head Up Down Print Ribbon Init Transfer Film Init Flipper Home Roll Print Platen Show Transfer Temp Print Test Image Setup Printer Clean Printer System Info System Upgrade SELECT FUNCTION Current Value X 7 min 7 max Current Value X Current ...

Page 371: ...ning Rate Diagnostics USB 1 1 Comm bi di LPT LPT Lam Head Up Down Tfr Head Up Down Prn Head Up Down Print Ribbon Init Transfer Film Init Flipper Home Roll Print Platen Show Transfer Temp Print Test Image Setup Printer Clean Printer System Info System Upgrade SELECT FUNCTION Current Value X 7 min 7 max Current Value X Current Value X 99 min 99 max 25 min 25 max 7 min 7 max Current Value X 5 min 50 ...

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