12
TROUBLESHOOTING
Problem
Cause
Solution
Overcurrent protection
activated
Turn the control knob to the OFF
position to switch the appliance off,
then to the ON position to place
the appliance in standby mode.
Resume blending operation
Too much food in the jar
Turn the control knob to the OFF
position, remove some food, shake
ingredients to redistribute and
restart blending operation
Malfunctioning appliance
Turn the control knob to the OFF
position, unplug the appliance
from the wall outlet and contact
qualified personnel to check and
repair the appliance
The blades
are rotating
very slowly
Too much food in the jar /
Motor is overloaded
Turn the control knob to the OFF
position, remove some food, shake
ingredients to redistribute and
restart blending operation
Not enough liquid in the jar
/ Motor is overloaded
Turn the control knob to the OFF
position, add some liquid and
restart blending operation
Food not fully
blended
Ingredients too large
Turn the control knob to the OFF
position, remove ingredients and
cut them into smaller pieces
Too much food in the jar
Turn the control knob to the OFF
position, remove some food,
shake the jar to redistribute the
ingredients and then restart
blending operation
Water leakage Parts not tightly secured
Check and secure the parts
carefully
Missing seal ring on the lid
Place the required seal
Damaged seal ring on the lid Replace with a proper new seal
Damaged seal ring on the
blade unit
Replace the blade unit
If additional assistance is needed, please contact our Customer Assistance at
1-855-451-2897 (US).
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Summary of Contents for MJ-BL4501AWC
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