13
TROUBLESHOOTING
Problem
Cause
Solution
The appliance
heats up, but the
POWER
indicator
does not light up
Damaged
POWER
indicator
Disconnect the appliance from
the wall outlet and contact
qualified personnel to check
and repair the appliance
The
POWER
indicator lights up,
but the appliance
does not heat up
Malfunctioning appliance Disconnect the appliance from
the wall outlet and contact
qualified personnel to check
and repair the appliance
The appliance
heats up, but
the temperature
control knob is on
the
OFF
position
Malfunctioning appliance
Disconnect the appliance from
the wall outlet and contact
qualified personnel to check
and repair the appliance
Food residues and
liquids are leaking
from the appliance
Drip tray not properly
inserted
Clean spillage. Clean the drip
tray and reinsert once dry.
Ensure the tray is properly
inserted
Overflowing drip tray
Clean spillage. Clean the drip
tray and reinsert once dry.
Ensure the tray is properly
inserted
Residue blocking the drain Clean spillage. Remove residue
using suitable utensils. Clean
the drip tray and reinsert once
dry. Ensure the tray is properly
inserted
The appliance
produces an odor
and emits smoke
Residues from the
production process are
eliminated during first use
Operate the appliance for at
least 8 minutes on its highest
setting, until no odor or smoke
is present
Food residue left on the
nonstick cooking surface
Clean food residue from the
nonstick cooking surface
Malfunctioning appliance
Disconnect the appliance from
the wall outlet and contact
qualified personnel to check
and repair the appliance
Appliance used to deep
fry food
Appliance is not intended to
deep fry food
If additional assistance is needed, please contact our Customer Assistance at
1-855-451-2897 (US).
Griddle_
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13
10:38
AM
