©2010 Far South Networks
Table of Contents
1
INTRODUCTION......................................................................................................................... 5
1.1
O
VERVIEW
.................................................................................................................................. 5
1.2
T
ERMINOLOGY
............................................................................................................................ 5
2
BASIC USAGE ............................................................................................................................. 6
2.1
P
HONE
T
YPES
.............................................................................................................................. 6
2.1.1
Analog Phone/DECT Phone ............................................................................................. 6
2.1.2
Yealink T20P/T22P ........................................................................................................... 6
2.1.3
Yealink T28P..................................................................................................................... 7
2.1.4
Other IP Phones ............................................................................................................... 7
2.2
M
AKING
C
ALLS
.......................................................................................................................... 7
2.2.1
Dialling an Extension ....................................................................................................... 7
2.2.2
State of an Extension ........................................................................................................ 7
2.2.3
Direct Voicemail Access ................................................................................................... 8
2.2.4
Dialling Outside Lines ...................................................................................................... 8
2.2.4.1
PIN Protected Lines ................................................................................................................... 8
2.2.5
Dialling Conferences, Ring Groups, etc. .......................................................................... 8
2.2.6
Dialling Feature Codes .................................................................................................... 8
2.3
R
ECEIVING
C
ALLS
....................................................................................................................... 8
2.3.1
Direct Inward Dialling (DID) .......................................................................................... 8
2.4
T
RANSFERRING
C
ALLS
................................................................................................................ 8
2.4.1
Analog Extensions ............................................................................................................ 8
2.4.2
Digital Extensions ............................................................................................................. 9
3
PHONE ACCESSIBLE FEATURES ........................................................................................ 10
3.1
V
OICEMAIL
............................................................................................................................... 10
3.1.1
Access Voicemail IVR ..................................................................................................... 10
3.1.2
Voicemail Menus ............................................................................................................ 10
3.1.2.1
Mailbox options (press 0) ......................................................................................................... 10
3.1.2.2
Listen to messages (press 1) ..................................................................................................... 10
3.1.2.3
Change folders(press 2) ............................................................................................................ 10
3.1.2.4
Advanced options (press 3) ...................................................................................................... 11
3.2
S
PEED
D
IAL
.............................................................................................................................. 11
3.2.1
Create or Edit Speed Dial ............................................................................................... 11
3.2.2
Dial a Speed Dial Number .............................................................................................. 11
3.3
C
ALL
F
ORWARDING
.................................................................................................................. 11
3.3.1
Activate Call Forwarding ............................................................................................... 11
3.3.2
Deactivate Call Forwarding ........................................................................................... 11
3.4
C
ALL
W
AITING
......................................................................................................................... 11
3.5
C
ALL
P
ICKUP
............................................................................................................................ 12
3.6
F
OLLOW
M
E
.............................................................................................................................. 12
