Hold
Placing a call on hold:
• While on a call, press the “Hold” soft key.
Retrieving calls on hold:
• Press the “Resume” soft key.
Mute
1. To mute the microphone on a call, press the “Mute” button.
2. To un-mute the microphone, press the “Mute” button again.
Transferring Calls
Cold Transfer
1. Press the Xfer soft key during an active call.
2. Enter the number you want to transfer to.
3. Press the Xfer soft key
Warm Transfer
1. Press the Xfer soft key during an active call.
2. Enter the number you want to transfer to, and press the Dial soft key.
3. Press the Xfer soft key when the second party answers.
Call Waiting
While already on a call, and a new call rings in, you will hear a beep tone
emitted by your phone.
To Answer the Second Call:
1. Press the “Answer” soft key to access that call. The first call will be placed
on hold.
2. Once the second call has ended, resume the original call by pressing the
“Resume” soft key.
To Reject the Second Call:
• Press the “Reject” soft key to immediately send the caller to voicemail.
Volume Adjustment
In-Call Volume:
• While on a call, press the “+” and “-“ buttons to raise or lower the volume.
Ringer Volume:
• While the phone is not in use, press the “+” or “-“ buttons to adjust the
ringer volume on the phone.
