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Fanvil PA3, User Manual

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19

7.5 Call Waiting

Enable call waiting: new calls can be accepted during a call.

Disable call waiting: new calls will be automatically rejected and a busy signal will be
prompted

Enable call waiting tone: when you receive a new call on the line, the device will beep.

Users can enable/disable call waiting in the device interface and the web interface.

Web interface: enter [

Intercom Settings

] >> [

Features

], enable/disable call waiting,

enable/disable call waiting tone.

Picture 9 - Call Waiting

Picture 10 - Call Waiting tone

Summary of Contents for PA3

Page 1: ...１ Software Version 1 0 0 Release Date 2020 10 13 PA3 User Manual ...

Page 2: ...tructions 12 6 2 1 Installation 12 6 2 2 Device IP address 13 6 3 WEB configuration 13 6 4 SIP Configurations 14 6 5 Volume setting 15 6 6 Set the player type 16 7 Basic Function 17 7 1 Making Calls 17 7 2 Answering Calls 17 7 3 End of the Call 17 7 4 Auto Answer 17 7 5 Call Waiting 19 8 Advance Function 20 8 1 Intercom 20 8 2 MCAST 20 8 3 Hotspot 22 9 Web Configurations 24 9 1 Web Page Authentica...

Page 3: ...T 54 9 20 Intercom Setting Action URL 54 9 21 Intercom Setting Time Date 55 9 22 Intercom settings Time plan 56 9 23 Intercom settings Tone 57 9 24 Call list Call List 57 9 25 Call list Web Dial 58 9 26 Function key 59 9 27 Security Web filter 63 9 28 Security Trust Certificates 63 9 29 Security Device Certificates 64 9 30 Security Firewall 65 9 31 Device log 66 9 32 Security settings 67 10 Troubl...

Page 4: ...unt 25 Picture 15 System Setting 26 Picture 16 Upgrade 27 Picture 17 Web page firmware upgrade 28 Picture 18 Auto provision settings 29 Picture 19 FDMS 32 Picture 20 Tools 32 Picture 21 Network Basic Setting 33 Picture 22 Service port setting interface 35 Picture 23 Network VPN 36 Picture 24 Network Setting 38 Picture 25 SIP 40 Picture 26 Basic Settings 45 Picture 27 Line Basic Setting 46 Picture ...

Page 5: ...39 Multicast 62 Picture 40 Advanced Setting 62 Picture 41 WEB filter 63 Picture 42 Trust Certificates 64 Picture 43 Device Certificates 64 Picture 44 Firewall 65 Picture 45 Firewall rules list 66 Picture 46 Delete firewall rules 66 Picture 47 Security Settings 67 ...

Page 6: ...Provision 29 Table 11 FDMS 32 Table 12 Network Basic Setting 33 Table 13 Server Port 35 Table 14 Network Setting 38 Table 15 SIP 40 Table 16 Line Basic Setting 46 Table 17 Common device function Settings on the web page 47 Table 18 Audio Settings 49 Table 19 Camera Settings 51 Table 20 Action URL 54 Table 21 Time Date 55 Table 22 Time Plan 56 Table 23 Function Key 59 Table 24 Memory Key 61 Table 2...

Page 7: ...not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high temperature or below 0 or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else it may cause fire e...

Page 8: ...col It integrates multiple functional interfaces broadcast and intercom It can realize audio broadcasting by connecting corresponding peripherals and one key call intercom and other practical functions It can adapt to multiple use environments and facilitate rapid device deployment And the device size is small suitable for DIY applications of various integrated solutions ...

Page 9: ...e used If the device is connected to both POE switch and external power adapter PA3 will get power supply from POE switch in priority and change to external power adapter once the POE power supply fails Please use the power adapter supplied by Fanvil and the POE switch met the specifications to ensure the device work properly 5 2 Appendix 5 2 1 Common command modes Table 1 Common command mode Acti...

Page 10: ...10 5 2 2 Function key LED status Table 2 Function key LED status Type LED status SIP NET Normally on Successfully Registered Fast Flashing Registration failed network abnormality Slow Flashing In call ...

Page 11: ...equipment 4Ω speakers POE 10W 12V 10W 18V 20W 24V 30W Power is related to power supply voltage The larger the speaker impedance the smaller the output power The recommended wire diameter 18AWG or larger 3 Line out interface The audio signal output impedance is 600 Ω and the single ended output voltage is 2 54Vpp Used for external headphones or powered speakers 4 Microphone interface It is recommen...

Page 12: ... call volume broadcast volume 7 Network Reg istration Indicator Indicate network status call status and registration status Fast flashing abnormal network or SIP account Slow flashing during a call Steady on The network is normal or SIP registration is successful 8 Ethernet interface WAN port standard RJ45 interface 10 100M adaptive support POE input it is recommended to use Category 5 or Category...

Page 13: ...ess and hold the volume up button for 3 seconds wait for the loudspeaker to beep quickly press the volume up button three times within 5 seconds and the system will automatically announce the IP address by voice after successfully switching to dynamic IP Table 4 Configuration instructions Default configuration DHCP mode Default enable Static IP 192 168 1 128 Voice read IP address Long press the vo...

Page 14: ... the account information used for registration and authentication When the device is applied with the configuration it will register the device to the service provider with the server s address and user s authentication as stored in the configurations The SIP line configuration should be set via the WEB configuration page by entering the correct information such as phone number authentication name...

Page 15: ...me if the speaker or microphone is not connected you can skip it Intercom Settings Media Settings Media Settings as shown below click Submit Hands free volume setting Set the speaker output volume Hands free microphone gain microphone volume level Picture 4 Volume Set ...

Page 16: ...nd avoid damage to the speaker When speaking the output power is limited to less than 10W Picture 5 Speaker If you need external speakers for broadcasting you can adjust to the external speakers mode At this time you can select 10W 20W 30W according to the power of the external speaker Note that the corresponding power supply needs to be matched at this time Table 5 Power Supply Output Power Speak...

Page 17: ... time it will hear the ringing bell within the set time and automatically answer the call after timeout Cancel automatic answering When a call comes in you will hear the ringing bell and will not answer the phone over time 7 3 End of the Call You can hang up the call through the Release key you can set the function key as the Release key or turn on the speed dial button to hang up the call See det...

Page 18: ...uto answer time and click submit Picture 7 WEB line enable auto answer SIP P2P auto answering Enter Line Basic settings Enable auto answer and set auto answer time and click submit Picture 8 Enable auto answer for IP calls Auto Answer Timeout 0 120 The range can be set to 0 120s and the call will be answered automatically when the timeout is set ...

Page 19: ... signal will be prompted Enable call waiting tone when you receive a new call on the line the device will beep Users can enable disable call waiting in the device interface and the web interface Web interface enter Intercom Settings Features enable disable call waiting enable disable call waiting tone Picture 9 Call Waiting Picture 10 Call Waiting tone ...

Page 20: ...mal call and it will reject new intercom call if there is already one intercome call Enable Intercom Mute Enable mute during intercom mode Enable Intercom Ringing If the incoming call is intercom call the device plays the intercom tone 8 2 MCAST This feature allows user to make some kind of broadcast call to people who are in multicast group User can configure a multicast DSS Key on the phone whic...

Page 21: ...onger receive a multicast RTP packet this configuration cancels the listening after a specified time SIP Priority Defines the priority in the current call with 1 being the highest priority and 10 the lowest Intercom Priority Compared with multicast and SIP priority high priority is pluggable and low priority is rejected Enable Page Priority Regardless of which of the two multicast groups is called...

Page 22: ...is called out with A SIP number registered with device A Table 8 SIP Hotspot Parameters Description Enable Hotspot Enable or disable hotspot Mode This device can only be used as a client Monitor Type The monitoring type can be broadcast or multicast If you want to restrict broadcast packets in the network you can choose multicast The type of monitoring on the server side and the client side must b...

Page 23: ... are set in the same way as the hotspot Picture 13 SIP hotspot The device is the hotspot server and the default extension is 0 The device ACTS as a client and the extension number is increased from 1 the extension number can be viewed through the SIP hotspot page of the webpage Calling internal extension The hotspot server and client can dial each other through the extension number before Extensio...

Page 24: ...ogged in more than the specified number of times with a different user name it will be locked If a user name logs in more than a specified number of times on a different IP it is also locked 9 2 System Information User can get the system information of the device in this page including Model Hardware Version Software Version Uptime Last uptime MEMinfo System Time And summarization of network statu...

Page 25: ... login page Users with administrator rights can also add or delete users manage users and set permissions and passwords for new users 9 4 System Configurations On this page users with administrator privileges can view export or import the phone configuration or restore the phone to factory Settings ...

Page 26: ...import and the configuration will take effect after restart Clear Configurations Select the module in the configuration file to clear SIP account configuration AUTOPROVISION automatically upgrades the configuration TR069 TR069 related configuration MMI MMI module including authentication user information web access protocol etc DSS Key DSS Key configuration Clear Tables Select the local data table...

Page 27: ... to the new version through the webpage After the upgrade the device will automatically restart and update to the new version Click select select the version and then click upgrade Upgrade the ringtone support wav and MP3 format Firmware Upgrade Web page Login phone web page go to System Upgrade ...

Page 28: ... the page will display version information and upgrade button will become available Click Upgrade button to upgrade the new firmware New version description information When there is a corresponding TXT file and version on the server side the TXT and version information will be displayed under the new version description information The file requested from the server is a TXT file called vendor_mo...

Page 29: ...pt as shown below Click view to check the version information and upgrade 9 6 System Auto Provision Webpage Login and go to System Auto provision Picture 18 Auto provision settings Fanvil devices support SIP PnP DHCP options Static provision TR069 If all of the 4 methods are enabled the priority from high to low as below PNP DHCP TR069 Static Provisioning Transferring protocol FTP TFTP HTTP HTTPS ...

Page 30: ...umber Serial number of the equipment Authentication Name Username for configuration server Used for FTP HTTP HTTPS If this is blank the phone will use anonymous Authentication Password Password for configuration server Used for FTP HTTP HTTPS Configuration File Encryption Key Encryption key for the configuration file General Configuration File Encryption Key Encryption key for common configuration...

Page 31: ...le name could be a common name mac cfg input cfg The file format supports CFG TXT XML Protocol Type Transferring protocol type supports FTP TFTP HTTP and HTTPS Update Interval Configuration file update interval time As default it is 1 means phone will check the update every 1 hour Update Mode Provision Mode 1 Disabled 2 Update after reboot 3 Update after interval TR069 Enable TR069 Enable TR069 af...

Page 32: ...ttings Community Designations Name of equipment installation community Building a movie theater Name of equipment installation building room number Equipment installation room name 9 8 System Tools This page gives the user the tools to solve the problem Picture 20 Tools ...

Page 33: ...o configure network connection types and parameters Picture 21 Network Basic Setting Table 12 Network Basic Setting Field Name Explanation Network Status IP The current IP address of the equipment Subnet mask The current Subnet Mask Default gateway The current Gateway IP address MAC The MAC address of the equipment MAC Time stamp Display the time when the device gets the MAC address Settings Selec...

Page 34: ...ly to take effect 2 If you change the IP address the webpage will no longer responds please enter the new IP address in web browser to access the device 3 If the system USES DHCP to obtain IP when device boots up and the network address of the DHCP Server is the same as the network address of the system LAN then after the system obtains the DHCP IP it will add 1 to the last bit of the network addr...

Page 35: ...omatic login No need to enter the user name and password after the timeout it will automatically log in to the web page HTTP port The default is 80 if you want system security you can set other port Such as 8080 web page login HTTP ip 8080 HTTPS port The default is 443 same as HTTP port usage RTP port start range The value range is 1025 65535 The value of rtp port starts from the initial value set...

Page 36: ...N The VPN connection must be configured and started or stopped from the device web portal L2TP NOTICE The device only supports non encrypted basic authentication and non encrypted data tunneling For users who need data encryption please use OpenVPN instead To establish a L2TP connection users should log in to the device web portal open page Network VPN In VPN Mode check the Enable VPN option and s...

Page 37: ...VPN To establish an OpenVPN connection user should get the following authentication and configuration files from the OpenVPN hosting provider and name them as the following OpenVPN Configuration file client ovpn CA Root Certification ca crt Client Certification client crt Client Key client key User then upload these files to the device in the web page Network VPN Section OpenVPN Files Then user sh...

Page 38: ... LLDP Packet Interval LLDP Send detection cycle Enable Learning Function Learn the discovered device information on the device QoS Settings Pattern Voice quality assurance off by default DHCP VLAN Settings parameters values 128 254 Obtain the VLAN value through DHCP WAN port virtual Wan WAN port virtual Wan WAN port Settings LAN port virtual LAN LAN port virtual LAN LAN port Settings 802 1X Enable...

Page 39: ...39 Password Confirm Password 9 13LINES SIP ...

Page 40: ...arameters Description Register Settings Line Status Display the current line status at page loading To get the up to date line status user has to refresh the page manually Server Address Enter the IP or FQDN address of the SIP server ...

Page 41: ...xy server Backup Proxy Server Port Enter the backup proxy server port default is 5060 Basic Settings Enable Auto Answering Enable auto answering the incoming calls will be answered automatically after the delay time Auto Answering Delay Set the delay for incoming call before the system automatically answered it Call Forward Unconditional Enable unconditional call forward all incoming calls will be...

Page 42: ...ge Subscribe Period Set the interval of voice message notification subscription Enable Hotline Enable hotline configuration the device will dial to the specific number immediately at audio channel opened by off hook handset or turn on hands free speaker or headphone Hotline Delay Set the delay for hotline before the system automatically dialed it Hotline Number Set the hotline dialing number Dial ...

Page 43: ...to dial to the server Disable Blocking Anonymous Call Set the feature code to dial to the server Call Waiting On Code Set the feature code to dial to the server Call Waiting Off Code Set the feature code to dial to the server Send Anonymous On Code Set the feature code to dial to the server Send Anonymous Off Code Set the feature code to dial to the server SIP Encryption Enable SIP encryption such...

Page 44: ...f transport for SIP messages above 1500 bytes Transport Protocol Set the line to use TCP or UDP for SIP transmission Enable Rport Set the line to add rport in SIP headers Enable PRACK Set the line to support PRACK SIP message DNS Mode Select DNS mode A SRV NAPTR Enable Long Contact Allow more parameters in contact field per RFC 3840 Enable Strict Proxy Enables the use of strict routing When the ph...

Page 45: ...Appearance CallPark Number Set the callPark number Server Expire TLS Version Choose TLS Version 9 14 Line SIP Hotspot SIP hotspot is a simple and practical function It is simple to configure can realize the function of group vibration and can expand the number of SIP accounts See 8 3 Hotspot for details 9 15 Line Basic Settings STUN Simple Traversal of UDP through NAT A STUN server allows a phone ...

Page 46: ...e STUN binding period which can be used to keep the NAT pinhole opened SIP Waiting Time Set the timeout of STUN binding before sending SIP messages SIP P2P Settings Enable Auto Answering Automatically answer incoming IP calls after the timeout period is enabled Auto Answering Delay Automatic answer timeout setting DTMF Type Set the DTMF type of the line DTMF SIP INFO Mode Set SIP INFO mode to send...

Page 47: ...ne will hang up and return to the idle automatically after Auto Hand down time at hands free mode and play dial tone Auto handdown time at handset mode Enable Silent Mode When enabled the phone is muted there is no ringing when calls you can use the volume keys and mute key to unmute Disable Mute for Ring When it is enabled you can not mute the phone Ban Outgoing If you select Ban Outgoing to enab...

Page 48: ...uration 20 600s No Answer Auto HangUp Timeout If the call is not answered the call will be automatically hung up after the timeout Enable Push XML Auth To enable push xml auth user password is required Tone Settings Enable Holding Tone When turned on a tone plays when the call is held Enable Call Waiting Tone When turned on a tone plays when call waiting Play Dialing DTMF Tone Play DTMF tone on th...

Page 49: ...ing type If the caller ID of an incoming call was not configured with specific ring type the default ring will be used Speakerphone Volume Set the speakerphone volume the value must be 1 9 Speakerphone Ring Volume Set the ring volume in the speakerphone the value must be 1 9 DTMF Payload Type Enter the DTMF payload type the value must be 96 127 Opus playload type Enter the opus payload type the va...

Page 50: ...nal Speaker Power External speaker power support 10W 20W 30W when using the corresponding speaker you must select the corresponding power supply RTP Control Protocol RTCP Settings CNAME user Set the CNAME user CNAME host Set the CNAME host RTP RTP keep alive Keep talking send a packet 30 seconds after enable it Alert Info Ring Settings alert info Value of notification message 1 to 10 Set the value...

Page 51: ...ources fluorescent lamps energy saving lamps and other types of light sources Exposure Mode Auto mode The camera automatically sets the parameters no need for the operator to adjust Manual exposure time Set the exposure time by yourself the range is 0 10000 Manual exposure gain Set the exposure gain by yourself the range is 0 1024 All manual Manually set the exposure time and gain Exposure Time It...

Page 52: ...mode Manually set the sharpness parameters of the camera Sharpness Sharpness is sometimes called sharpness which is an indicator that reflects the sharpness of the image plane and the sharpness of the edges of the image If you increase the sharpness the contrast of the details on the image plane is also higher and it looks clearer Enable Onvif Enable or disable the onvif protocol after enabling it...

Page 53: ...e and interleaved and support CAVLC and CABAC BitRate It refers to the data flow used by video files in unit time also known as code rate or code flow rate Generally speaking sampling rate is the most important part of picture quality control in video coding Generally the unit we use is KB s or MB s I Frame Interval The larger the value the worse the video quality otherwise the better the video qu...

Page 54: ...t address on the device monitor and play the RTP stream which sent by the multicast address The detail for 8 2 MCAST 9 20 Intercom Setting Action URL Table 20 Action URL Action URL Event Settings URL for various actions performed by the phone These actions are recorded and sent as xml files to the server Sample format is http InternalServer FileName xml Picture 32 Action URL Note The operation URL...

Page 55: ...CP protocol Primary Time Server Set primary time server address Secondary Time Server Set secondary time server address when primary server is not reachable the device will try to connect to secondary time server to get time synchronization Time zone Select the time zone Resync Period Time of re synchronization with time server Daylight Saving Time Settings Location Select the user s time zone spe...

Page 56: ...and submit each item of year month day hour and minute in the figure above to make the manual settings successful System time Display system time and its source SIP automatic get SNTP automatic get manual manual setting 9 22Intercom settings Time plan The user can set the time point and time period for the device to perform a certain action Picture 34 Time Plan Table 22 Time Plan Parameters Descri...

Page 57: ...he week Monthly the time frame of the month to perform this operation Effective time Set the time period for execution 9 23Intercom settings Tone The user can configure the prompt tone of the device on this page You can select the country area or customize the area The selected area can directly appear the default information and the customized one can modify the key tone callback tone and other i...

Page 58: ... where any numbers matched the prefix will all be blocked Restrict Outgoing Call You can set the rule to restrict some numbers from dialing out until you remove the number from the table 9 25Call list Web Dial Use web page to call answer and hang up Picture 36 Webpage Dial ...

Page 59: ...escription Function key settings memory Speed Dial The user can directly dial the set number This feature is convenient for customers to dial frequent numbers Intercom This feature allows the operator or secretary to quickly connect to the phone widely used in office environments ...

Page 60: ...et to dsskey2 perform operations such as calling and answering according to the setting of dsskey2 Dialer None Nothing happens when you press the speed dial Dsskey1 When it is set to dsskey1 follow the settings of dsskey1 to make call answer etc Dsskey2 When it is set to dsskey2 perform operations such as calling and answering according to the setting of dsskey2 Ringing Answer Set to answer when t...

Page 61: ...op Long Pressed None Long press the speed dial key does not respond Main menu Long press the speed dial key to enter the command line mode see 5 2 1 Common Command Mode for details Advanced Settings Hot Key Dial Mode Select Number 1 call number 2 mode selection Main Secondary If the first number is not answered within the set time the second number will be automatically switched Day Night The syst...

Page 62: ... which are in the multicast group simply and conveniently The DSS Key multicast web configuration for calling party is as follow Picture 39 Multicast Table 25 Web Multicast Type Number Subtype Multicast Set the host IP address and port number they must be separated by a colon The IP address range is 224 0 0 0 to 239 255 255 255 and the port number is preferably set between 1024 and 65535 G 711A G ...

Page 63: ...twork segments When deleting select the starting IP of the network segment to be deleted in the list and then click Delete to take effect Enable web filtering configure to enable disable web access filtering click the Submit button to take effect Note If the device you access to the device is on the same network segment as the device do not configure the web filtering network segment to be outside...

Page 64: ... Trust Certificates 9 29Security Device Certificates Select the default certificate or the custom certificate as the device certificate You can upload and delete uploaded certificates Picture 43 Device Certificates ...

Page 65: ...nds of rules input rules and output rules Each rule will be assigned a serial number and a maximum of 10 each rule can be set Taking into account the complexity of firewall settings the following will illustrate with an example Table 26 Web Firewall parameter Description Enable Input Rules whether enable Input Rules Enable Output Rules Whether enable Output Rules input output Select the current ru...

Page 66: ...255 255 0 type it means that a network segment is filtered After setting click Add a new item will be added to the firewall output rules as shown in the figure below Picture 45 Firewall rules list Then select and click the button Submit In this way when the device runs ping 192 168 1 118 it will not be able to send data packets to 192 168 1 118 because of the prohibition of the output rule But pin...

Page 67: ...erver Address Configure remote response server address including remote response server address and trigger alarm server address Message When the input port is triggered a short message will be sent to the server The message format is as follows Alarm_Info Description model SIP User active_user Mac mac IP ip port trigger Enable Tamper Alarm If the terminal is forcibly removed the tamper will be tr...

Page 68: ...end can send a short message to the terminal The content of the short message is the value set in the reset command At this time the terminal will stop playing the alarm bell Reset Alarm Status Reset to stop the playing of the bell Alarm Ringtone The ringtone of alarm ...

Page 69: ...e factory settings will delete all configuration database and configuration files on the device and the device will be restored to the factory default state To restore the factory settings you need to log in to the webpage System Configuration and click Reset button the device will return to the factory default state 10 4 Network Packets Capture In order to obtain the data packet of the device the...

Page 70: ...lease use standard power adapter provided by Fanvil or POE switch met with the specification requirements and check if device is well connected to power source 2 If the device enters POST mode the SIP NET and function button indicators are always on the device system is damaged Please contact your location technical support to help you restore your equipment system Device could not register to a s...

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