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FANTEC QB-X2U31R 2-BAY 3.5" RAID 

5. What is the possible reason that my PC can’t recognize the FANTEC  
 QB-X2U31R?
  Answer: Please check if your USB 3.1 Host driver or firmware is up to  
  date; otherwise please try to upgrade it to the newest one if  

 

 available.

Summary of Contents for QB-X2U31R

Page 1: ...Model QB X2U31R 4 Bay 3 5 SATA I II III RAID HDD Case with USB 3 1 Handbuch Manual Manuale di Istruzioni ...

Page 2: ...ECIFICATIONS 25 3 PACKAGECONTENTS 26 4 OVERVIEW LED INDICATIONS BUTTONS 26 5 OVERVIEW REAR PANEL 28 6 REMINDERS 29 7 RAID MODES 30 8 CAUTIONS 32 9 QUICK INSTALLATION GUIDE 32 10 HDD INITIALIZING AND FORMATTING 35 11 TROUBLESHOOTING 40 12 FAQ 42 13 CONTACT TECHNICAL SUPPORT 45 ...

Page 3: ...ch a speed up to 70 higher than conventional USB 3 1 enclosures The 60 mm fan can be used in automatic mode with built in thermal sensor or by manual mode with 3 levels of speed The energy saving feature turns off the FANTEC QB X2U31R automatically when the PC is shut down 2 Specifications Device Support 3 5 SATA I II III Hard Drives Internal Interface SATA 6 Gibt s External Interface USB 3 1 Gen ...

Page 4: ...ew LED Indications Buttons Description Power button Mode button Smart fan button It needs to be pressed and held for 3 seconds to power off This design prevents accidental power off RAID Mode button needs to be pressed and held for 3 seconds to switch the device s RAID mode This design will prevent accidental execution of this function Auto manual and fan speed from level 1 to 3 1 2 3 ...

Page 5: ...RAID 0 Striping RAID 1 Mirroring AUTO FAN 1 FAN 2 FAN 3 6 9 7 10 8 11 12 13 14 HDD Handle Blue Power on Orange Sleep mode on USB port is in use blue HDD connected purple HDD access red HDD error Smart Fan on FAN speed out level 1 low FAN speed out level 2 middle FAN speed out level 3 high 4 5 ...

Page 6: ...3 4 6 5 Overview Rear Panel Smart Power SYNC switch Fan Security lock USB 3 1 DC jack RAID mode confirm button Smart Power SYNC button 2 5 3 6 4 1 SYNC switch Synchronization is off When the PC is off the device goes to sleep mode Description ...

Page 7: ...ere they exit from the devices Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon them or against them Only use attachments accessories specified by the manufacturer Unplug this during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the devices has bee...

Page 8: ...brands or capacities are installed Please note In Windows the command safely remove hardware can not be used on a single drive letter but only on a complete set RAID 0 SPANNING Spanning connects several physical drives to one large virtual drive and thereby bypasses the physical limitations of individually connected hard drives The data is written continually from HDD 1 to HDD 2 see image When one...

Page 9: ...emory of the smallest drive times two For this mode we recommend to use two identical hard drives same capacity brand and model number RAID 1 MIRRORING Mirroring is the automatic copying of data onto several hard drives This ensures high reliability of the data network in the event of a hard drive failu re In case of failure of one disk access is still possible and after exchange of the failed dri...

Page 10: ... Do not expose the enclosure to water and humid condition 5 Changing the RAID mode and initializing with the confirm button will cause the partition table to be changed Your data will be lost 6 When using RAID function HDD of the same capacity model name and brand is recommended HDD format recommended Windows NTFS or exFAT Mac OS HFS Mac OS Extended Windows Macintosh OS FAT32 or exFAT 9 Quick Inst...

Page 11: ...d in order from left to right Make sure the HDD1 is securely installed first at all times Otherwise the PC may not recognize the device 4 Close and secure the cover 5 Plug in power adapter and USB cable 6 Make sure the PC is ON and ready to go then power on the device 2 Press down the lock to open the cover ...

Page 12: ...please find it first before you start The setup procedures are as follows Make sure the enclosure is connected to a computer that is ON Power on the enclosure and press and hold MODE button on the front until mode option LED flashes Press it again to select the RAID mode you want then press the Confirmation button on the back panel until the device shuts down Power on the device again and the RAID...

Page 13: ...ndows 32 64 bit If the HDD is uninitialized you may have to initialize it by doing steps as followed At first click Start at your PC and key in diskmgmt msc After that please press ENTER key 1 Start disk initialization Default Setting is at AUTO mode 8 FAN mode setup users need to press the FAN button to change mode ...

Page 14: ...Y 3 5 RAID 2 Create new partition and format disk 3 HDD format completed Start disk initialization NOTE Please enable GPT 7 8 8 1 10 if the total capacity is more than 2TB and enable MBR if the total capacity is less than 2TB ...

Page 15: ... BAY 3 5 RAID Activate MBR if total volume is less than 2TB Activate GPT if total volume is more than 2TB MAC OS X 10 6 or later 1 Click on Programs Utility Disk Utility icon MBR Master Boot Record GPT GUID Partition Table ...

Page 16: ...38 FANTEC QB X2U31R 2 BAY 3 5 RAID 2 HDD initialize 3 Click Erase 4 Click Erase ...

Page 17: ...39 FANTEC QB X2U31R 2 BAY 3 5 RAID 5 HDD format in process 6 Format completed ...

Page 18: ...k 4 If the fan stops working do not dismantle it Please return to the retail store immediately 5 The heated air would flow out from the fan based on forced convection process and cool down the chassis internal temperature 6 To take the HDD out of the device slightly press down the handle and then pull it out 11 Troubleshooting 1 If the noise is present change the device with another fan of size 60...

Page 19: ...B port of your PC must support power off function so that the device would go into sleeping mode Setting up motherboard s power management in S3 is strongly recommended For more details please refer to user guide of motherboard BIOS setting ...

Page 20: ...irst to the PC and then connect the FANTEC QB X2U31R to the USB3 1 cable Now power on the device Put a brand new HDD into the empty rack Within a few seconds both Status LED of the device start blinking to indicate the rebuild process has been started The speed of rebuilding is about 250GB h which means rebuilding a disk of a size of 500GB will last about 2h minimum maybe more If both status LED s...

Page 21: ...other external or internal interface in order to access you data E g you can put the disks into an USB docking station to backup your data If your device is running in RAID 0 mode you have to replace the crashed FANTEC QB X2U31R either by a new or repaired one Take out both HDD and make sure to put the HDD 1 or HDD 2 labels on corresponding disks In this way you avoid to mix them up at upcoming re...

Page 22: ... 3 5 RAID 5 What is the possible reason that my PC can t recognize the FANTEC QB X2U31R Answer Please check if your USB 3 1 Host driver or firmware is up to date otherwise please try to upgrade it to the newest one if available ...

Page 23: ...to provide the highest level of quality 1 Please read the manual at www fantec de 2 If the problem persists please contact our services department via E Mail service fantec de Address for warranty return shipments only from Germany FANTEC GmbH Abteilung RMA Service Billwerder Billdeich 605B 21033 Hamburg Germany Declaration of conformity www fantec de unternehmen bestimmungenrichtlinien ce ...

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