programs are running while using the Windows® defragment utility. Make sure you have
connected the player with the external power adapter during this procedure.
Question 6. My files have disappeared from the player.
Answer:
Make sure that you browse your files via the correct Browser mode which means correct
filtered views such as Photos, Music, or Movies. Otherwise please read point 1.4.1 from this
manual.
Question 7. Why do some supported photo formats, cannot be shown in the photo
function?
Answer:
In the JPEG format there are different modes. The player doesn’t support all the modes. So
you have to change your photo format first as follow:
(1) Use Photoshop to open the photo;
(2) Choose ”File” then “save as” from the menu, as the picture on the left hand side shows,
select the picture format as JPEG, input the file name and click the “save” icon;
(3) After click on the “save” icon, a new window will appear as the picture on the right hand
side shows, select “Baseline (standard)” or “Baseline optimized”;
(4) Click the “OK” icon.
EN 27 / 28
