8. TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
Motor does not start
E1 displayed on the
screen
No power or low voltage
Check power supply &
voltage
Check fuse & replace if
necessary
Faulty or damaged power
cord
Check & replace
Faulty motor/capacitor
Check & if necessary replace
Lock-out mode due to
previous overheating
Detect the cause of
overheating. Shut the heater
down. Check air inlet &
outlet. Wait 5 minutes &
restart the heater.
E2 displayed on the
screen
The temperature probe is
faulty or the connector is
loose
Check & replace
Check & replace PCB if
needed
Motor runs but the
heater does not ignite
& locks out after a short
time.
E1 displayed on the
screen
Empty fuel tank, dirty or
wrong fuel
Check fuel level, fill the tank
with clean diesel or kerosene
if required. Remove wrong or
dirty fuel.
Fuel filters clogged
Clean or replace fitlers
Air leaks in fuel line
Check fuel lines, connections
are tight, no cracks. Replace
if required
Fuel Nozzle clogged
Clean nozzle by blowing
compressed air or replace if
required
Fuel viscosity increased at
low temperature
Blend diesel with kerosene
Flame comes out of
body
E1 displayed on the
screen
Insufficient air flow into
combustion chamber
Check air pump, air inlet, fan
& motor
Air pressure too high
Check air pump pressure
Heater stops during
operation
Ambient temperature
displayed on the screen
The room temperature set
has been acheived
Adjust the thermostat control
knob clockwise for higher
setting
Heater stops during
operation
E1 displayed on the
screen
Flame failure
Check & remove the
cause(s) of the malfunction
Reset, turn the ON/OFF
switch to 0 and then again
to I.
Bad combustion
Reduced air flow
Overheating
8. TROUBLESHOOTING - CONTINUED
Summary of Contents for 3 Series
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