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Warranty
THIS WARRANTY IS VALID IN AUSTRALIA ONLY
Note:
Please complete the following details when you have unpacked the product and retain this card with the
purchase invoice or sales docket.
Warranty
These products are covered by a Warranty in addition to all rights available to you by statute. The Warranty is
for a period of twenty four (24) months from the date of purchase, subject to the following conditions.
Fanaway undertakes, at its option, to repair or replace, free of charge, each product or part thereof subject to
the following conditions. The conditions abovementioned are:
1.
That the purchaser carefully follows all instructions provided and complies with electrical wiring
regulations;
2.
That the purchaser carefully follows the installation instructions provided in the owner’s handbook
relating to the proper use and care of the product and does not use the product for any purpose other
than the domestic use for which it has been designed;
3.
That the product was purchased and is installed in Australia;
4.
That this Warranty does not extend to:
A.
Optional light diffusers
B. Light
globes
C.
Damage to plastic light doom caused by inappropriate cleaning
D.
Damage to surface coatings caused by cleaning or maintenance using inappropriate cleaning
products
E.
Defects caused by normal wear and tear, accident, negligence, alteration or misuse;
F.
A product dismantled, repaired or serviced by any serviceman other than an authorized
employee or agent of Fanaway
G.
Product installed by an unqualified person, must be a qualified electrician in Australia
H.
Damage or defects caused by fans being installed externally.
(FANS ARE DESIGNED FOR INDOOR USE ONLY).
5.
The provisions of this warranty do NOT apply to other Ceiling Fans.
6.
The provision of service under this Warranty is limited by the boundary of the nearest service agent’s
area. Traveling cost incurred for the service outside this area is not covered by this warranty and will
incur commercial cost to be paid by the customer regulated by the number of kilometers traveled
beyond the service area.
7.
The cost associated with the hire of extension ladders and scaffolding to service fans installed on
ceilings greater than 3 meters will not be covered by this warranty. Such costs will be borne by the
customer.
In the event of a service being required, please call the Lucci Warranty Service Hotline acting as the service
agent for Fanaway on 1800 602 243 between 9AM and 5PM (E.S.T) Monday to Friday. Ensure you have the
following details on hand. If you are unable to establish the date of purchase, or the fault is not covered by
this Warranty, or if the product is found to be in working order, you will be required to bear all service call
charges.
PRODUCT TYPE: ......................................................
MODEL NUMBER: .....................................................
SERIAL NUMBER: .....................................................
DATE OF PURCHASE: ..............................................
INVOICES/SALES DOCKET NO: ..............................
PURCHASER’S NAME: .............................................
PURCHASER’S ADDRESS: ......................................
RETAILER’S/DEALER’S NAME: ...............................
RETAILER’S/DEALER’S ADDRESS: ........................
INSTALLED BY: …………………………………………
LICENCE NUMBER OF INSTALLER: …………………
PHONE NUBER OF INSTALLER: ……………………..
DESCRIPTION OF FAULT: …………………………….
CONTACTS
:
Contact Lucci Warranty Service Hotline acting as the service agent for Fanaway on 1800 602 243 between
9AM and 5PM (E.S.T) Monday to Friday, or go to Website:
www.fanaway.com
for more information.
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Figure 3
