13
After use
en
Service hotline
+49 (0) 1805 325474
14 cents / minute
from the wire-line network of the Deutsche Telekom.
Before calling, make sure to have the following
information:
Appliance / model designation
including 7-digit
article
number,
e.g.
69 51 009
and date of manufacture,
e.g. 2015-12
(This information can be found
on the rating plate of
the appliance.
)
or
the 7-digit
replacement part number.
Problem
Possible cause
Solution
Appliance does
Plug is not plugged in
Plug in
not operate
Appliance is not switched on
Switch on appliance
No electricity at wall socket
Use other wall socket
Power cord is damaged
Call service hotline
No oscillation
Oscillation is not switched on
Switch on oscillation
Motor or gear unit is defective
Call service hotline
Timer is not working Timer is not switched on
Switch on timer
Timer defective
Call service hotline
Device is making
Foreign particles might have
Remove foreign particles
more noise than
become stuck
usual
Dear Customer:
Our products are subjected to stringent quality controls.
If this appliance should nevertheless fail to function
properly, this is a matter of regret for us.
Before contacting our service department, check to see
if you can eliminate the problem yourself.
Service hotline
Troubleshooting
If you were not able to eliminate a problem yourself,
please contact an authorized Fakir service center or
a trained technician in your country.
NOTICE!
