Troubleshooting
13
Troubleshooting
Before contacting our after-sales service, please
check whether you are able to eliminate the defect
yourself
WARNING!
In case you are not able to eliminate one of the pos-
sible causes of defect mentioned below, switch off
the appliance and pull out the mains plug from the
power supply socket. Thus you avoid that the appli-
ance is switched on by an oversight
Defect
Possible cause of defect
Elimination of defect
Appliance does not
heat.
Plug is not put in
Put the plug in
Appliance is not switched on Switch on the appliance
Socket does not conduct
current
Use another socket
Power supply cord is
damaged
Switch off the appliance, pull out the
mains plug from the power supply
socket and report the failure to the
responsible service point
The set temperature is
exceeded/dropping
below.
Fault Thermostat
Switch off the appliance, pull out the
mains plug from the power supply
socket and report the failure to the
responsible service point
Overheating Fault
appliance
Switch off the appliance, pull out the
mains plug from the power supply
socket and report the failure to the
responsible service point
Service points
In case you are not able to eliminate the defect
yourself, please contact the service point of your
country (see table of contents)
NOTE!
Before calling the service point please have the ref-
erence number and the appliance/model designation
ready. This information is given on the rating label of
the appliance
