BUSINESS VOICEMAIL
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USER GUIDE
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QUick ReFeReNce iNSTRUcTioNS
FairPoint Business Voice mail
Once you are in your mailbox:
To listen to your messages 1
To send messages
To change your password
To change prompt level
To change your personal greeting
To review or change your Extended Absence Greeting
To create Group Lists
To set up or erase a Multiple Mailbox
To set up SMS notification
To set up Pager Notification
To turn Envelope information on/off
To turn Auto play of messages on/off
To turn hearing sender’s caller ID on/off
To skip to the next message
at most menus:
Press the * key to cancel or back up
Press the # key to accept or move forward
Press 0 for some helpful information
If you know what key to press, you can make your selection at any time. No
need to wait for the system to finish speaking the prompts or menus.
Once you are familiar with the system, use the Personal Profile to change
your prompt level to Quick Prompts.
When in the office or on the road, save time by setting up one of the Notifi-
cation Options. No need to call until you have a message to retrieve.
Use the autoplay feature under Message Preferences so your new messages
will start playing as soon as you log into your mailbox. If you press no keys
after hearing a message, the message will automatically be saved then the
next message will play.
When you will have limited time/access to voice mail, use the Extended
Absence Greeting option to block callers from leaving a message.
After a saved message expires, the next time you log into your mailbox you
must take action on that messages before you can hear new messages or
make any changes to your mailbox.
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HiNTS aND TiPS
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