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TROUBLESHOOTING
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INSTRUCTIONS FOR PURCHASER-CONDITIONS FOR GUARANTEE AND COMPLAINTS:
1) Complaints of completeness of the delivery can be exercised in accordance with the Commercial Code and Civil
Code at the supplier. The buyer is obliged to accept and immediately check the completeness, quantity and type of
goods ordered and delivered and compliance with supporting documentation (for example: letter delivery,
acceptance protocol, etc..), Where their nature permits. If you are in receipt of the goods found to lack of
supporting documentation, will be reflected visible damage to the packaging or goods, or found a difference in the
quantity and type of goods supplied or parts buyer is obliged to immediately inform in writing these facts seller or
bearer deliveries. In the event that the buyer apply a written complaint within three working days of receipt of
goods, the seller has the right not to accept this type of complaint. If the buyer finds physical damage to items
carried by the shipping company must place him on the minutes for the purpose of recovery of insurance claims
for damaged goods. For confirmation of receipt deliverable is usually considered the signature of the purchaser on
the accompanying documentation, which is usually a delivery note, invoice, acceptance protocol.
2) The manufacturer warrants the product 24 months from date of sale to the final consumer, not more than 36
months from the date of manufacture and the operation must be guaranteed a minimum return temperature of 50 °
C. Guarantee period starts from the date of sale, regardless of when the product was operated.
3) The warranty does not cover defects resulting from:
Non-compliance with the instructions for use and maintenance of the boiler, improper maintenance or handling,
or that the product is used for purposes other than intended, under normal conditions, low temperature boiler
corrosion, bad or improper use or unauthorized burning fuel failures caused by the use of components other than
recommended by the manufacturer or supplier, as well as repair or modification by persons other than a person
authorized by the manufacturer or supplier and the defects caused by accidental or intentional penetration of
liquids, insects, animals, or foreign objects get inside the product.
