26 |
P a g e
thin) installed from 24v
adaptor to the intercom,
or power adaptor too far
from intercom.
video lag, voice problems,
freezing, relays not opening
the gate.
specifications shown within this
manual.
Additional user added
incorrectly.
Can randomly display status
“id already in use”
When an additional user was
being added, the process was
done incorrectly. Additional users
MUST be added by the admin
device first, with separate
usernames created for each. The
new usernames and passwords
must be used by the new devices
as shown in this manual to logon
to the intercom.
Change History
Top
version
Panel
version
PCB
version
Firmware version
IOS app
version
Android
app version
1
2
1.0
4.11.12.21.20171121
1
1
Warranty Terms
Please note, by installing this product, you are accepting the following warranty terms:
1. The manufacturer’s warranty is a “return to base” 2 year warranty from date of manufacture. This means that
any suspected defective components or items are returned to the manufacturer’s agent for investigation and
diagnosis, and returned at the cost of the customer.
2. The warranty does not cover, nor is the manufacturer or agent responsible for any of the following
whatsoever: Storm damage, lightning or surge damage, flooding, accidental damage, vandalism or deliberate
damage, un-explained corrosion or unusually harsh environments, failure of telephone networks, future un-
interoperability between the product and network providers which cause mal-function due to changes
implemented by the phone providers after manufacture of the product, or that which is outside of control of the
manufacturer (e.g. 2G, 3G switch off, removal or inability to obtain VOLTE service), and damage due to not
proper installation.
3. The manufacture in no way accepts liability for any of the following incurred due to a product defect: Cost of
attending site, inconveniences, labor rates, time lost, loss to or damage to property, security breaches, late
payment clauses or breaches of any contracts between the installer and the client.
4. This is a profession install product only. The product is a component of an overall system. Therefore, it is the
responsibility of the installer to certify the safety and compliance of the overall finished system. As soon as this
product is fixed to another item, or connected to another third-party device, then the product has been modified,
and compliance with local regulations in the country of install is strictly the responsibility of the installer.
5. Re-stocking fees may apply to items returned that are found to be non-defective. Complete units will also
attract a re-stocking fee if returned for credit, regardless if a defect is discovered or not. Re-stocking fees may
vary depending on the condition of the item being returned, and whether it can be determined as in brand new
condition. The warranty terms do not entitle customers to an automatic full refund. For more details on returns
procedures and re-stocking fees, contact the agent.
6. Items with physical signs of surge damage are not covered by warranty. Items without visible signs of surge
damage will only be covered by warranty provided photographic evidence is provided from site showing surge
protection has been installed as per instructions in this manual.
Regulatory Compliance
FCC Id: 2ALPX-WIFI-IBK
