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F-Secure PSB Administrator's Guide

Summary of Contents for PSB - ADMINISTRATORS GUIDE

Page 1: ...F Secure PSB Administrator s Guide ...

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Page 3: ...installation 21 Chapter 5 Installing F Secure PSB E mail and Server Security 23 System requirements 24 Before installing the product 27 F Secure PSB E mail and Server Security installation 28 Chapter 6 Upgrade 31 Upgrading from Policy Manager 32 Upgrading to the latest version 34 Chapter 7 Administering the product 35 Checking the system status 36 Is my network protected 36 Checking the status of ...

Page 4: ...Managing profiles 42 Creating a profile 42 Editing a profile 42 Deleting a profile 43 Changing profile name or description 43 Setting a default profile 44 Resetting default profiles 44 Chapter 8 Troubleshooting 45 Frequently asked questions 46 4 F Secure PSB Administrator s Guide TOC ...

Page 5: ...Chapter 1 Introduction This guide contains instructions how to install and administer F Secure PSB Portal and F Secure PSB software ...

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Page 7: ...instructions how to create a new account to log into the F Secure PSB Portal and to download and install the F Secure PSB software Topics Creating a new account Downloading Software Recovering your password Adding a new subscription key for your company ...

Page 8: ... example by e mail when you purchased the product The F Secure Protection Service login page opens 2 Click the Create your account link The Create account page opens 3 Enter the required information In the Subscription key field enter the subscription key that you received for example by e mail when you purchased the product In the Account name field enter the name of the company In the User name ...

Page 9: ...reate your account You will receive an e mail message that shows your account information 5 Click Back to the login page The F Secure Protection Service login page opens 6 Log in to the F Secure PSB Portal F Secure PSB Administrator s Guide Getting Started 9 ...

Page 10: ...o the F Secure PSB Portal Enter the user name and password which you selected when you created your account The Protection status page of the new account opens 2 Click the Download software link at the top of the page The Download software page opens 3 In the Download software page click the Download the workstation software or the Download the server software link 10 F Secure PSB Administrator s ...

Page 11: ...og in page of the F Secure PSB Portal click Forgot your password link 2 Enter your user name and click Submit An e mail message is sent to the e mail address that you provided when you created the account The e mail message contains a link to the F Secure PSB Portal where you can change your password F Secure PSB Administrator s Guide Getting Started 11 ...

Page 12: ...ters to the portal To add a new subscription key 1 Click the Subscriptions tab The Subscriptions page opens 2 Click Add a new subscription key 3 Enter the new subscription key you have purchased and click Add The new subscription key is added to your company account 12 F Secure PSB Administrator s Guide Getting Started ...

Page 13: ...ion describes the system requirements for installing and using the product and gives you instructions on how to install the product Topics System requirements F Secure PSB Workstation Security local installation F Secure PSB Workstation Security remote installation ...

Page 14: ...cessor Intel Pentium III 1 GHz or higher Microsoft Windows 7 and Vista Intel Pentium 4 2 GHz or higher For Microsoft Windows XP Memory 512 MB For Microsoft Windows 7 and Vista 1 GB For Microsoft Windows XP Display 8 bit 256 colors For Microsoft Windows 7 and Vista 16 bit or more 65000 colors For Microsoft Windows XP Disk space 800MB free HD space For Microsoft Windows 7 and Vista 800MB free HD spa...

Page 15: ...or newer is required JavaScript and cookies must be enabled in the browser Firefox 2 x or newer is required JavaScript and cookies must be enabled in the browser Note To use Profile Editor you need to have Java Runtime Environment 1 6 or newer installed on your computer F Secure PSB Administrator s Guide Installing F Secure PSB Workstation Security 15 ...

Page 16: ...ed when you created the account 5 Select the installation type and click Next Automatic installation The product is installed automatically Existing security products may be automatically replaced The product is installed to the default directory Step by step installation During the installation you can change the installation directory However we recommend using the default directory 6 When the i...

Page 17: ...o two hours before the connection is established If the computer has not yet received the latest updates you may see either a yellow or a red status icon For more details on the computer s click the Computers tab to open the Computers page F Secure PSB Administrator s Guide Installing F Secure PSB Workstation Security 17 ...

Page 18: ...ion software yet click also theDownload the workstation software link 4 Extract the Remote Installation Tool zip file on a local drive 5 Double click the ritool bat file The F Secure Remote Installation Tool window opens 6 In the Software to Install page click The Software Installer Selection window opens 7 Locate the downloaded workstation software file and click OK 8 Click Next 9 In the Target C...

Page 19: ...erver Security This chapter describes the system requirements for installing and using the product and gives you step by step instructions on how to install the product Topics System requirements F Secure PSB Server Security installation ...

Page 20: ...ows Server 2008 32 bit and 64 bit Windows Server 2008 R2 Small Business Server 2003 Small Business Server 2008 Intel Pentium 4 2GHz or higher Processor 1 GB of RAM Memory 260 MB free hard disk space Disk space to install 10 GB or more free hard disk space Disk space for processing An Internet connection is required to validate your subscription and receive updates Internet Connection 20 F Secure P...

Page 21: ...ter your subscription key and click Next You must enter the same subscription key that you used when you created the account 5 Select the installation type and click Next Automatic installation The product is installed automatically Existing security products may be automatically replaced The product is installed to the default directory Step by step installation During the installation you can ch...

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Page 23: ...This chapter describes the system requirements for installing and using the product and gives you step by step instructions on how to install the product Topics System requirements Before installing the product F Secure PSB E mail and Server Security installation ...

Page 24: ...k space Disk space to install 10 GB or more free hard disk space Disk space for processing Microsoft Exchange Server 2003 with the latest service pack Microsoft Exchange Server Note Clusters are not supported An Internet connection is required to validate your subscription and receive updates Internet Connection Microsoft Exchange Server 2007 To install F Secure PSB E mail and Server Security on M...

Page 25: ...xchange Server 2010 the following minimum hardware and system requirements are recommended Microsoft Windows Server 2008 Standard Edition Operating System Microsoft Windows Server 2008 Enterprise Edition Microsoft Windows Server 2008 R2 Standard Edition Microsoft Windows Server 2008 R2 Enterprise Edition Intel x64 processor with Extended Memory 64 Technology EM64T Processor AMD processor that supp...

Page 26: ...ft SQL Server 2008 Enterprise Standard Workgroup or Express Edition Important We do not recommend using MSDE or Microsoft SQL Server 2005 2008 Express Edition if you are planning to use the centralized quarantine management or if your organization sends and receives a large amount of e mails Note You must install a Microsoft SQL Server with Mixed Mode authentication before you install the F Secure...

Page 27: ...B E mail and Server Security software make sure that you know the following the password for the sa account on the Microsoft SQL Server and the correct instance name that will be used for the quarantine if you have multiple instances of Microsoft SQL Server installed on the same server F Secure PSB Administrator s Guide Installing F Secure PSB E mail and Server Security 27 ...

Page 28: ...lling F Secure Anti Virus for Microsoft Exchange select English as the installation language 3 Read the license agreement To accept the agreement and to continue click Accept 4 Enter your subscription key and click Next You must enter the same subscription key that you used when you created the account 5 Select the installation type and click Next Automatic installation The product is installed au...

Page 29: ...dministrative Tools Services Then find the SQL Server INSTANCENAME service The instance name is displayed in brackets If you find multiple instance names select the one that you want to use 7 Enter your SA user password Note If you are not sure that you remember your correct SA password or if the installation fails because of an SQL server error refer to the Troubleshooting section F Secure PSB Ad...

Page 30: ...the last check result shows that there is nothing new available c Under Summary click Downloads and check that the Available Packages list shows at least one update with a recent date on it 11 In the Home tab check that each component has a green status icon 12 Next configure F Secure Anti Virus for Microsoft Exchange See the Administration With Web Console chapter in F Secure Anti Virus for Micro...

Page 31: ...Chapter 6 Upgrade You can upgrade from F Secure Policy Manager to F Secure Protection Service for Business PSB Topics Upgrading from Policy Manager Upgrading to the latest version ...

Page 32: ...of the Protection status page of the account click the Download software link The Download software page opens 4 Click the Download the workstation software JAR installer for PMC link 5 In the F Secure Policy Manager Console from the Tools menu select Installation packages The Installation Packages window opens 6 Click Import 7 In the Import Installation Package window locate the correct file and ...

Page 33: ...e Restart after installation in seconds option 12 Click Finish Distribution packages are being created 13 When the packages have successfully been created from the File menu select Distribute Policies The next time the computes connect to the policy management server they download and install F Secure PSB Workstation Security and restart after the installation After the installation verify that th...

Page 34: ...shed on PSB portal all the computers on which the product is installed receive a notification about the update automatically You can install the new version after you receive the update notification or postpone it if you do not want to start the installation immediately Note In most cases the installation of a new version of F Secure PSB product requires a system restart 34 F Secure PSB Administra...

Page 35: ...mputers in your network and points to any security problems that you should fix Topics Checking the system status You can change the product setup locally through the program installed on your computer or remotely using the F Secure PSB portal Managing product settings Managing profiles ...

Page 36: ...at have the same subscription key or that share the same problem Viewing computers that have the same problem You can view all the computers that have the same problem To view the computers 1 On the Home tab click one of the links that show the number of computers with a specific problem For example virus definitions are very old in 3 computers The Computers page opens 2 You can view the computers...

Page 37: ...s of computers by a security component computer information such as DNS names and IP addresses information about software installed on the computers and account information including information about the company Solution Provider and Service Partner associated with a computer The Computers page may show different computers depending on how you opened the page The Computers page may show all the c...

Page 38: ... have security problems Some of these problems you can fix directly from the portal some of these problems you may have to fix locally 3 Check which users need a more strict security profile Get updates by RSS You can subscribe to an RSS feed To be able to read the RSS feed you need an RSS reader These include Web based readers such as Google reader www google com reader Bloglines www bloglines co...

Page 39: ...Automatic Updates The icons show you the status of the program and its security components If you change program settings also the icons change The icons and their meanings A critical security component for example Virus Spy Protection is working properly One of the security components is not in use but your computer is still protected A security component or one of its features is disabled and yo...

Page 40: ...premises for example Laptop open Laptop locked An open profile allows end users to change security settings a locked one does not allow changes To assign a profile 1 In the Computers list select the computers to which you want to assign a profile 2 Click Assign profile A list of available profiles is shown 3 From the list select a profile 4 Click Assign The local operation or profile is applied to...

Page 41: ...Application Control select the most commonly applicable level of protection from unsafe traffic on the remote computer Set the Internet Shield security level to Office 4 Click Assign Operation to assign the operation to the remote computer The operation or profile is applied to the computer the next time the computers checks for updates with the portal F Secure PSB Administrator s Guide Administer...

Page 42: ...In the Profile name field add a descriptive name for the profile This name represents the profile on the Computers page 5 In the Description field add a description for the profile You see the description of a selected profile on the Computers page when you assign a profile The description should clearly tell all users what the profile does 6 Click OK A new profile with the same settings as the ba...

Page 43: ...le profiles To delete a profile 1 Select an editable profile from the profile tree You cannot delete profiles that were created by other users These profiles are locked and have a yellow lock icon next to the profile name 2 Click the remove profile icon All sub profiles are also deleted 3 Click OK The selected profile and all its sub profiles are deleted and no information about the profile is ava...

Page 44: ...tions Default profile for workstations Default profile for servers 4 Click Update In the Default profiles column you can view the profiles that you selected as the default profiles They are applied to new computers that you add to the system Resetting default profiles If you have set your own default profiles for remote computers but you want to restore the system default profiles reset the defaul...

Page 45: ...Chapter 8 Troubleshooting If you do not find answers to your questions in this manual please contact support Topics Frequently asked questions ...

Page 46: ...a new security profile with specific firewall rules for the software Q I want to download the software for Exchange but I cannot find it in the Download software section in the F Secure PSB Portal A You can download software for all server products from the Download the server software link Q How can I use RSS feeds A For instructions on how to use RSS feeds see the Get Updates by RSS section in c...

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