CHAPTER E
337
Troubleshooting
E.1
Overview
If you have a problem that is not covered in here, see “
.
E.2
Starting and Stopping
If you ever need to start or stop F-Secure Anti-Virus for Microsoft
Exchange, you can do it in the following ways:
Open the Services applet from the
Administrative tools
folder in
the
Windows Control Panel
and select
F-Secure Anti-Virus for
Microsoft Exchange
. To stop F-Secure Anti-Virus for Microsoft
Exchange, click
Stop
. To start the service, click
Start
.
Open the F-Secure Anti-Virus for Microsoft Exchange Web
Console and select
Home > Services
. Click
Start
to activate
F-Secure Anti-Virus for Microsoft Exchange and
Stop
to stop it.
From the command line when the product is installed on
Microsoft Exchange Server 2000 or 2003: enter
NET STOP
FSHKMNGR
to the command line to stop the service, and
NET
START FSHKMNGR
to start the service.
From the command line when the product is installed on
Microsoft Exchange Server 2007: enter
NET STOP FSAVMSED
to
the command line to stop the service, and
NET START FSAVMSED
to start the service.
When F-Secure Anti-Virus for Microsoft Exchange is stopped, all
e-mail messages sent and notes posted to public folders pass
through normally, but they are not scanned for viruses or spam.
Summary of Contents for ANTI-VIRUS FOR MICROSOFT EXCHANGE 8.00 -
Page 1: ...F Secure Anti Virus for Microsoft Exchange Administrator s Guide...
Page 9: ...9 ABOUT THIS GUIDE How This Guide Is Organized 10 Conventions Used in F Secure Guides 13...
Page 23: ...23 2 DEPLOYMENT Installation Modes 24 Network Requirements 25 Deployment Scenarios 26...
Page 296: ...296 A APPENDIX Variables in Warning Messages List of Variables 297...
Page 299: ...299 B APPENDIX Services and Processes List of Services and Processes 300...
Page 332: ...332 D APPENDIX Sending E mail Alerts And Reports Overview 333 Solution 333...
Page 349: ......
