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Troubleshooting
Some common problems when installing EZMega Cam
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There is no response from Windows when I plug in the camera.
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When I open up Live Express, I get an invalid format message.
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When installing the driver for the EZMega Cam, I get the following message: "USB hardware may not be
operational. You may need to enable your USB port in your PC BIOS.”
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When I open up Live Express, I get a "No GSM Support" message.
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After installing Microsoft GSM 6.10 CODEC, I still get a "No GSM Support" message.
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Error message, " Failed sending mail" appears in Live Express Send Mail.
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When installing EZMega Cam, I get the following message: “USB Supplement needed” or “USB
Supplement “is obsolete.
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I have a VIA Tech VT82C586B or VT82C596 USB port.
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EZMega Cam is loaded as an unknown device under 'Device Manager'
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Setup program executed successfully. However, the system prompts for Windows CD-ROM when I plug in the
camera.
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The Ezonics EZMega Cam CD does not automatically run when I insert the disc in the CD-ROM drive.