Ezee Glow MZEFTCEL36, Owner'S Manual

Page: 21 / 24

21
Problem Possible Cause Solution Note
Fire not
turning on Fire not plugged
in or switched on
at socket Check plug is correctly fitted
into socket and the socket is
turned on. If all solutions have
been tested and
problem persists, a
new control panel is
required.
Fuse blown Disconnect plug and inspect
the fuse. Replace with a 13A
fuse if broken.
Faulty control
panel If the controls do not work,
press each control
continuously one at a time.
After a few cycles, the controls
should recognize the input
and work correctly.
Noisy heater Fan clogged Remove the heating unit and
remove dust from fan. If all solutions have
been tested and
problem persists, a
new heating element/
fan assembly is
required.
Fan unbalanced/
catching on
housing Manually re-center fan on
each side. Check fan is not
warped or damaged.
Heater only
blowing cold
air Fan clogged Remove the heating unit and
remove dust from fan. If all solutions have
been tested and
problem persists, a
new heating element/
fan assembly is
required.
Faulty heating
element Inspect the heating element
and make sure all wires are
firmly connected.
Faulty fan motor Fan may be rotating to slow.
No flame
picture/
partial flame
picture Loose connection Ensure all wires are connected
firmly. If all solutions have
been tested and
problem persists, a
new PCB is most likely
required.
LED blown (If
partial flame
picture) Test the faulty LED strip using
another LED power connector
that you know works. If LED
strip still doesn’t work, the
fault is most likely with the
LED strip and not the PCB.
New LED strip required.
Damaged PCB New PCB required.
Troubleshooting/ FAQ