TERMINAL INFORMATION
How to VOID a transaction:
Step 1
Press the “MORE” key (first purple key) until “VOID” appears,
then select “VOID.”
Step 2
Key in the Manager Password, “74837” and press “ENTER.”
Step 3
Key in the Reference # located on the printed receipt, then press
“ENTER.”
Step 4
The terminal will now display your transaction. If it is correct press
“VOID,” if it is incorrect press “CANCEL.”
Step 5
Your terminal will now dial out and print out a void receipt. Press
“ENTER.”
How to CLOSE your BATCH:
Step 1
Press the “MORE” key (first left purple key) until “BATCH MENU”
appears, select “BATCH MENU.”
Step 2
Select “BATCH REPORT.” A batch report will print showing each
check transaction for that batch. Reconcile this report with your
checks. After you have reconciled press the “MORE” key again.
Step 3
Now select BATCH MENU again, press “CLOSE BATCH.”
Step 4
Key in the manager password as “74837.”
Step 5
Press “CLOSE BATCH.”
Step 6
Terminal will now dial to
EZ
Check to batch out.
Step 7
Once that batch has updated, a receipt will print
How to Upload Images
Step 1
Press the “More” key (first left purple key) until “Scanner Menu”
appears, select “Scanner Menu”
Step 2
Press “Upload Images”
Step 3
Press “Confirm”
Step 4
Terminal will now dial and upload images.
State Codes
AL 01
AK 02
AZ 04
AR 05
CA 06
CO 08
CT 09
DE 10
DC 11
FL 12
GA 13
HI 15
ID 16
IL 17
IN 18
IA 19
KS 20
KY 21
LA 22
ME 23
MD 24
MA 25
MI 26
MN 27
MS 28
MO 29
MT 30
NE 31
NV 32
NH 33
NJ 34
NM 35
NY 36
NC 37
ND 38
OH 39
OK 40
OR 41
PA 42
PR 72
RI 44
SC 45
SD 46
TN 47
TX 48
UT 49
VT 50
VA 51
WA 53
WV 54
WI 55
WY 56
MILITARY ML
EZ
Check INFORMATION
TERMINAL MESSAGES
Decline Messages:
ID is Flagged
The ID presented has been flagged because it reflects negative
information in our database; or, is affiliated with another ID or ABA
number with negative information. Decline the check and refer the
check writer to the number listed at the bottom of the decline slip.
ERROR in ID
The ID was entered incorrectly. Please re-run the transaction entering
ID correctly. (Make sure that you DO enter all ALPHA characters
using the “ALPHA” key).
ERROR in MICR
The check reader read the Routing, Account, or Check number
incorrectly. Re-Run transaction.
Win/Loc
The number of checks presented on the check writer’s info has
exceeded the allowed weekly check parameters. Call Customer
Service.
Day/Loc/Amt
The number of checks presented on the check writer’s info has
exceeded the allowed daily check parameters. Call Customer
Service.
Activity Alerts:
Re-Presented Chk The check was previously authorized by our system. Are you
requesting a new authorization on the same item? You may need to
re-run the item or call Customer Service for assistance.
Manager Needed
You are being requested to input a required pass code to proceed
with a specific function command or possible transaction on the
terminal. Call Customer Service.
Other Messages:
Canceled
Call Customer Service.
No ACH
This account cannot be electronically debited. You will need to
deposit the check.
Corrupt Reply
Call Customer Service/Tech Support.
Merchant #:
Customer Service
(800) 797 5302
Tech Support
(800) 797 5302
Mailing Address
PO Box 219219
Houston, TX 77218
Physical Address
16211 Park Ten Place
Houston, TX 77084
