CXL-365 vario
corneal cross-linking
1025_IFU_507536 CXL-365 vario_EN_Rev 09
Page 41 of 49
6.4
FAQ-List
Do not try to open or to repair the device. If you cannot solve a problem with the
following remedial actions please contact your distributor for help.
Problem Description
Possible cause
Recommended action
Display stays dark after
switching on and doesn`t react
on keystroke.
Connection to power supply is
not correct
Check connection.
Defect wall plug
Check wall plug
Device defect
Please contact distributor for
repair
Device shows error message
after switching on or while
treatment
Internal error check procedure
has detect a problem
Stop treatment and contact
distributor for repair
No start of emission after
pressing „Start/Stop“
-Button
Keystroke was too short
Repeat pressing „Start/Stop“
button
Internal problem in the device
Please contact distributor for
repair
Power supply was interrupted
Activation of the overcurrent
device
Repeat the illumination-check
at unchanged energy setting;
restart the Treatment by
pressing the Start / Stop
button.
NOTE: New Treatment duration
must be defined and monitored
by doctor, because the
treatment timer starts again.
Switch off the device after the
end of the new treatment
duration. The total treatment
time (Section 2.1.6) must not
be exceeded!
Battery symbol is shown in the
display of the UV - meter
Battery is discharged
Exchange battery of UV
–
meter
(see section 6.3)
Display of UV
–
meter stays
dark after switching on
Battery is discharged
Exchange battery of UV
–
meter
(see section 6.3)
UV-meter is defect
Please contact distributor for
repair
UV-Meter displays
„1“
while
measurement
Wrong measurement range
Switch measurement range by
pressing „20“
UV-Meter displays
„0.00“ while
measurement although
emission LED lights
Missing or incorrect connection
of the sensor and UV Meter
Check and connect the
combination of the sensor and
the UV-Meter
Sensor or UV-Meter defective
Please contact distributor for
repair
Zero point of UV
–
meter is out
of tolerance
UV-Lamp has been started
accidently (LED emission is on)
Switch off UV-Lamp