eyecloud.ai Sticker-Eye User Manual Download Page 2

Page: 2 / 81

Support

For online support, visit

www.eyecloud.ai/support

. Our support materials include:

Video tutorials

FAQs and documentation

If you need any help please submit a support case describing the steps you took and provide
the following information:

Device serial number

Username

(email address or mobile phone used to register your account)

If you purchase Sticker-Eye from our Amazon page and you need assistance, write us on

[email protected]

and attach your order ID.

Summary of Contents for Sticker-Eye

Page 1: ...1 ...

Page 2: ... need any help please submit a support case describing the steps you took and provide the following information Device serial number Username email address or mobile phone used to register your account If you purchase Sticker Eye from our Amazon page and you need assistance write us on amzservice eyecloud tech and attach your order ID ...

Page 3: ...2 Turn Sticker Eye On or Off 14 2 3 Charge Before First Use 14 2 4 Get the Mobile App 16 2 5 Register a New Account 18 2 6 Add New Camera 18 2 7 LEDs Definition 30 2 8 Mount and Position Your Camera 30 2 8 1 Mounting 30 2 8 2 Adjust Monitoring Range 33 2 8 3 Mounting Tips Tricks 34 2 8 4 Outdoor Practices 35 2 8 5 Indoor Practices 37 2 9 Wi Fi Reconfiguration 39 2 9 1 HowtoreconfigureWi Fi 39 ...

Page 4: ...5 4 LiveStreaming 47 4 1 Watch a Live Stream 47 4 2 Record a Video From Live Stream 48 4 3 Take a Snapshot From Live Stream 48 4 4 Talk 49 4 5 Listen 49 4 6 Enable Siren 50 5 View Your Content 51 5 1 View Recordings Snapshots 52 5 1 1 Alerts 53 5 1 2 Playback 54 5 2 Download Delete 55 5 2 1 Download Recordings 55 5 2 2 View Downloaded Videos 55 5 2 3 Delete Recordings 56 ...

Page 5: ... 2 Focus Area 63 6 3 Motion Trigger Sensitivity 64 6 4 Schedule Your Camera 66 7 How To Make The Best Of The AI Functions 67 8 SmartNotifications 69 8 1 Detection Notifications 69 8 2 Faces Notifications 71 8 3 Low Battery Notifications 73 9 Video Settings 75 9 1 Viewing Position 75 9 2 Video Resolution 75 9 3 Video Quality 76 10 PersonalizeYourSystem 77 10 1 Share Device With Friends 77 ...

Page 6: ...6 10 2 Remove a Device 78 10 3 Log Out 78 10 4 Rename Camera 79 10 5 Personalize Your Profile 79 11 Security Privacy 81 11 1 Security During Pairing 81 11 2 Encrypted Local Storage 81 ...

Page 7: ...7 1 General Information 1 1 What s Inside A 1 x eyecloudCam B 1 x magnetic mount C 2 x stickers D 1 x type C USB cable E 3 x mounting screws 1 2 Camera Specifications ...

Page 8: ...rs Face Recognition Up to 10 feet 3 meters Audio Half duplex 2 way APP supported functions Remote configure and OTA firmware update push notifications records browsing records playback live streaming with audio interaction recording on APP video clip sharing through social media multiple camera management Power Supply 6000mah rechargeable battery Battery Life 2 months under normal usage Battery po...

Page 9: ...lowing list will give you an overview of all icons and their meaning ICON ACTION Sticker Eye app Add new device Devices Homepage View all real time alerts View all recordings saved on the device including those you didn t receive in the form of a notification because the camera was offline Fullscreen Calendar ...

Page 10: ...Fi reconfigure Record a video from live stream Take a snapshot from live stream Talk during Live Stream Mute unmute during Live Stream Turn on off Siren during Live Stream Manage detection modes Manage video settings Reset Device Set focus area Share device with friends ...

Page 11: ...11 System Upgrade System Upgrade new FW available Device info Rename device Wi Fi signal strength Snapshots Recordings User info avatar email Downloaded videos Recorded videos Move to trash Download ...

Page 12: ...ice enters standby mode again for battery saving purposes With Face Recognition enabled the user can choose whether he she wants to receive a notification or not when a familiar face is recognized Since all decisions are made on device Sticker Eye also works if the internet is down The detection modes won t be affected whatsoever Sticker Eye will still be able to record events and store them local...

Page 13: ...13 ...

Page 14: ...ully charge it 1 Get the camera out of the box 2 Get the USB Cable from the package 3 Open the rubber cover of the charging port on the Camera Body 4 Use a minimum 2A USB charger to charge the battery 5 During charging the Red LED is always on When the battery is fully charged the LED will turn OFF If the LED is fast blinking RED the charger you are using is not compatible Charging time about 6 ho...

Page 15: ...15 ...

Page 16: ...16 2 4 Get the Mobile App Download the Sticker Eye app via App Store or Google Play or direct download on your smartphone using the QR code below ...

Page 17: ...17 ...

Page 18: ...h your email you ll get a confirmation code on your email address 6 If you registered with your phone number you ll get a text message with the confirmation code 7 Enter the code in the Code field 8 Tap Register 9 You ll be redirected to the Welcome screen 10 Enter your email and password 11 Press Login 2 6 Add New Camera Before adding a new camera 1 Make sure the battery is charged 2 Enable Locat...

Page 19: ...ice using the Sticker eye app If the Blue LED blinks for 3 seconds charge your camera first and then restart the pairing process 7 Check the round circle and press Continue 8 Press Set Wi Fi 9 You ll be redirected to your phone Wi Fi Settings screen 10 Select the network name that starts with Stickereye_ and ends with the last 6 symbols matching the MAC address printed on the bottom box label 11 F...

Page 20: ...20 ...

Page 21: ...21 ...

Page 22: ...22 ...

Page 23: ...23 ...

Page 24: ...arge your camera first and then restart the pairing process 7 Check the round circle and press Continue 8 From the dropdown list select the device you want to add If the dropdown list contains more than one camera that means you have more than one camera turned on and ready for pairing Please select one of them 9 Check for the device name that starts with Stickereye_ and ends with the last 6 symbo...

Page 25: ...25 ...

Page 26: ...26 ...

Page 27: ...27 ...

Page 28: ...device name that starts with Stickereye_ and ends with the last 6 symbols matching the MAC address printed on the bottom box label 4 Go back to your mobile app and press Continue 5 Select your 2 4 GHz Wi fi network from the dropdown list and type the Wi Fi password 6 Connected 2 If your Wi Fi doesn t appear in the dropdown list you can refresh the network list by tapping Rescan for 2 4 GHz Wi Fi n...

Page 29: ...5 GHz 3 If you choose to enter the Wi Fi manually please write the name of the Wi Fi network the Wi Fi password and the Security Protocol If you re not sure which security protocol should you choose please select WPA2 which is the default protocol on most routers if the password was already set ...

Page 30: ...our Camera 2 8 1 Mounting Don t use the stickers for outdoor mounting The temperature humidity and other atmospheric conditions might affect the efficiency of the sticker When mounting the device outside consider using the magnet mount or the screws ...

Page 31: ...31 Horizontal Surfaces Place the camera on any horizontal surface That s about that Vertical Walls a Use sticker for indoor purposes only b Use screws c Use magnet mount for magnetic surfaces ...

Page 32: ...door purposes on those surfaces that you don t want to drill through a Furniture b Tile c Glass d Interior walls e Exterior walls etc Use the screws for drillable surfaces a Wood b Interior walls c Exterior walls cement bricks etc Use the magnetic mount for strong magnetic surfaces ...

Page 33: ...33 2 8 2 Adjust the Monitoring Range Rotate the camera body to adjust the horizontal range Rotate the camera head to adjust the vertical monitoring range ...

Page 34: ...gher than 13 feet 4 meters might affect person detection and face recognition 3 Sticker Eye provides a 110 degree horizontal view Placing objects close to the camera at a distance of approximately 20 inches 50 cm might obscure its field of view Also the night vision might be affected and the images might turn out blurry because of the IR reflection Adjust the position of the camera until you get a...

Page 35: ...to 20 feet 6 meters away The motion sensor is much more sensitive to side to side movement across its field of view and less sensitive to movement directly toward or away from the camera 2 8 4 Outdoor Practices a Use the screws and or magnetic mount ...

Page 36: ... can easily trigger it such as traffic vegetation swimming pools other surfaces that reflect the sunlight etc Even with Person Detection enabled Sticker Eye will always exit standby mode because of the moving background and will start searching for people If it doesn t find anyone the camera won t send you notifications and will enter standby mode again until next detected motion This will lead to...

Page 37: ...ough the glass Don t place it behind or facing a window glass b Avoid placing the camera in room corners Since room corners are surrounded by walls these places usually have a weak Wi Fi signal reception Low Wi Fi will affect both the streaming quality and battery lifetime ...

Page 38: ...38 c Avoid placing the camera towards air conditioning ducts fans or heaters Heat or differential heat might trigger the device more often leading to quick battery discharge ...

Page 39: ...to connect your camera to a different Wi Fi network you can perform a Wi Fi reconfiguration 2 9 1 How to reconfigure your Wi Fi For iOS users 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Reconnect icon associated with the device you want to reconfigure 4 Long press the main button on the camera for 5 8 seconds ...

Page 40: ... hear the following voice chime Pairing Started 12 Go back to the Sticker Eye app and press Continue 13 Select your Wi Fi network and type the Wi Fi password 14 Press Continue 15 Pairing Successful For Android Users 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Reconnect icon associated with the device you want to recon...

Page 41: ...he MAC address printed on the bottom box label 10 From the Sticker Eye camera you ll hear the following voice chime Pairing Started 11 Select your 2 4 GHz Wi fi network from the dropdown list and type the Wi Fi password 11 Press Continue 12 Pairing Successful 2 9 2 Check Your Wi Fi Signal To check the Wi Fi signal 1 Tap the Sticker Eye icon on your mobile device 2 Press the Device Settings icon as...

Page 42: ... for each device connected to your account and can be performed only by the Master Account System upgrades include bug fixes software improvements new features We strongly recommend to always use the latest firmware version There are several ways to check if your device needs a system upgrade a Tap the Sticker Eye icon on your mobile device b Press the Sticker Eye logo bottom left corner c Each de...

Page 43: ...d with the device you want to update 3 Tap System Upgrade 4 The phone screen will display a Loading symbol 5 During the update process the Blue LED on the camera will be blinking If the device is charging during system update the LED with start blinking Purple 6 Depending on the internet connection the update will take approximately 2 4 minutes ...

Page 44: ...acity To see the battery level of a device 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Device Settings icon associated with the device you want to check out 4 Press the Device Info icon 5 See battery level ...

Page 45: ...alse wake ups usually happen when the camera is configured to detect persons only but is triggered by objects that resemble people 3 3 Recharging If the main button is continuously blinking Red for 3 seconds you need to charge your Sticker Eye camera To charge the battery remove the rubber cover located at the back of the device Use a minimum 2A USB charger ...

Page 46: ...tioning ducts fans or heaters Heat or differential heat might trigger the device more often leading to quick battery discharge 3 Make sure you are running the latest version of the firmware 4 Reduce the number of unwanted alerts don t point the camera towards moving or cluttered backgrounds that can easily trigger Sticker Eye 5 If you are unable to position it elsewhere than facing a moving clutte...

Page 47: ...ive streaming session is 30 minutes When watching a live stream you can zoom in or out To keep the frame rate as high as possible when the Wi Fi is low on quality and signal strength Sticker Eye will automatically switch from a higher encoding rate to a lower encoding rate ...

Page 48: ...to keep the frame at a good quality level 4 2 Record a Video from Live Stream To record a video from live stream 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Select the camera you want to record from by pressing the Play button on the camera feed image 4 Tap the Record icon to start stop recording 4 3 Take a Snapshot from Live S...

Page 49: ...ices 3 Select the camera you want to talk from by pressing the Play button on the camera feed image 4 Press and hold the Talk icon 5 Disable the Talk function by releasing the Talk icon 4 5 Listen 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Select the camera you want to listen from by pressing the Play button on the camera feed...

Page 50: ...he device you want to manage 4 Tap the Alerts Settings icon 5 Enable Siren To start the alarm instantly 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Select the camera you want to enable disable the siren from by pressing the Play button on the camera feed image 4 To enable the alarm press and hold the Siren button 5 To disable t...

Page 51: ...o recording has a minimum of 5 seconds and a maximum of 30 seconds If an event lasts more than 30 seconds the device will start a new recording The video length is not adjustable During an event and after recording a 30 second clip a new recording will start if there is continuous movement The delay between the two recordings is 2 seconds Storage Sticker Eye 8GB Sticker eye 32GB You can save HD vi...

Page 52: ...52 5 1 View Recordings Alert Images There are several ways to view recordings and alert images ...

Page 53: ...rt images that triggered notifications and were stored locally To view the events recorded when the camera was offline go to the Playback page see Section 5 1 2 View Alert Images 1 Tap the Sticker Eye icon on your mobile device 2 Tap the Alerts icon bottom center of the screen ...

Page 54: ...t moment View Recordings 1 Tap the Sticker Eye icon on your mobile device 2 Tap the Alerts icon bottom center of the screen 3 The screen will display the Alerts page with an overview of locally saved alert images the last 5 alert images captured at that moment 4 Tap the Videos icon 5 To see all the videos that were captured on a single day tap the Video Thumbnail 6 All Alerts Videos Page displays ...

Page 55: ...ns to work 5 2 1 To download recordings from the Sticker Eye camera to your mobile device 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Playback icon located under the camera you want to check out 4 The Playback page with the current date displays 5 Click on the event you want to download 6 Click on the Download icon to...

Page 56: ...n on your mobile device 2 Press the Playback icon located under the camera you want to check out 3 The Playback page with the current date displays 4 Click on the video you want to delete 5 Tap the Delete icon top right corner 5 3 Upload Delete Faces Our recommendations when uploading or removing a Face from the Face Library 1 To speed up the face uploading removing please temporarily disable the ...

Page 57: ...57 ...

Page 58: ...evice 2 Click on the Profile icon 3 Tap Face Library 4 Tap the Add New Face icon 5 You can either Take a photo or Choose from your Album 6 For a better face recognition crop the image as close to your head as possible Tap Select 7 Name the image 8 Tap OK 9 Wait for sync ...

Page 59: ...nutes If the device is busy i e live streaming recording event another the face upload might take longer 30 minutes max 3 You don t have to upload the same face on different devices When uploading a face on a single Sticker Eye that image will be applicable to all connected devices If any of your devices is offline you ll get a Partially Synced notification If a face is successfully uploaded on al...

Page 60: ...Person Detection The camera detects and records people only If you enable Person Detection Motion Detection will automatically turn on but the camera will start filtering the information and will send you notifications only when people pass by Face Recognition Once you ve uploaded a close up face image of a family member friend on the app and enabled this feature the camera will notify you each ti...

Page 61: ...61 ...

Page 62: ...62 ...

Page 63: ... icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Device Settings icon associated with the device you want to manage 4 Tap the Alerts Settings icon 5 Manage detection 6 2 Focus Area Recordings will contain the area of interest only To focus your Sticker Eye on specific areas 1 Tap the Sticker Eye icon on your mobile device ...

Page 64: ...e icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Device Settings icon associated with the device you want to manage 4 Press the Alerts Settings icon 5 Click on Motion Sensitivity 6 Choose between Outdoor and Indoor 7 Set outdoor indoor sensitivity 8 Press OK Keep in mind A maximum sensitivity will cause more false wake ups and will lead to a ...

Page 65: ...65 ...

Page 66: ...plies to all detection modes of the selected camera To set a schedule for a camera 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Device Settings icon associated with the device you want to manage 4 Tap the Alerts Settings icon 5 Click on Alert Time 6 Select the days and times when you want to get notified or you can Sel...

Page 67: ...o the camera and don t obscure its field of view Besides limiting its usefulness this will increase the chance of false positives Our AI algorithms are encouraged to report suspicious objects as if they were persons Such a hard to identify object has a higher chance of being incorrectly detected as a person 3 If you mount Sticker Eye upside down make sure to invert the camera feed as well Mounting...

Page 68: ...ill give the AI more features of the person increasing its accuracy 6 Avoid pointing the camera through a window On top of affecting the PIR sensor this setup can also decrease the AI performance Reflections distortions water or stains on the glass can all negatively impact the performance of the AI algorithms 7 Outdoor camera placement should avoid direct sunlight ...

Page 69: ...on ONLY and receive smart notifications each time Sticker Eye detects motion people included Person Detected If you enable Person Detection Motion Detection will automatically turn on but the camera will start filtering the information and will send you notifications only when people pass by ...

Page 70: ...10 feet 3 meters away from it Based on the quality of the captured images the algorithm will decide whether to send a notification with the detected person or the stranger Insert Name Recognized If you enable push notifications when Sticker Eye detects faces from your Face library you ll get the following message Stranger Detected If Sticker Eye detects an unknown face that is not uploaded on your...

Page 71: ...n you add or delete a face on your Face Library Face Synced Once a face is successfully uploaded on all devices you ll get the following notification on your phone Face Partially Synced When uploading a face on your Face Library if any of your devices are offline you ll get the following notification ...

Page 72: ...s successfully removed from all devices you ll get the following notification on your phone Face Partially Deleted When removing a face from your Face Library if any of your devices are offline you ll get the following notification ...

Page 73: ...en the battery drops below 25 but it s higher than 15 you ll get an alert on your mobile app and a notification email When the battery drops below 15 but it s higher than 5 you ll get an alert on your mobile app and a notification email ...

Page 74: ...74 When the battery drops below 5 you ll get an alert on your mobile app and a notification email ...

Page 75: ...on how you mount the device If you mount the camera upside down make sure to invert the camera feed as well by selecting the Headstand option 8 Tap Back to go back 9 2 Video Resolution To change the video resolution 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Device Settings icon associated with the device you want to...

Page 76: ...e playback frame rate might be affected and the video might load choppy A standard quality video will give you a good image quality at a 1 5 Mbps encoding bit rate with a good playback frame rate A high speed video will give you a smoother loading and medium image quality at a 1 Mbps encoding bit rate To change video quality 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will d...

Page 77: ...mobile device 2 Tap the Profile icon 3 Click on Access Device as a Guest 4 Ask the admin to scan the QR code As an admin 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Device Settings icon associated with the device you want to share 4 Tap the Share Device icon 5 Click on Scan Guest s QR code 6 Allow Sticker Eye to acces...

Page 78: ...his operation is usually done when you want to give STICKER EYE camera as a gift To remove a device 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Device Settings icon associated with the device you want to remove 4 Tap the Remove Device From Your Account button 5 Press Send Code 6 You ll get a 6 digit code on your email...

Page 79: ...can rename your cameras To rename your camera 1 Tap the Sticker Eye icon on your mobile device 2 The Device page will display a list of your connected devices 3 Press the Device Settings icon associated with the device you want to rename 4 Tap the Edit icon 5 In the Name field delete the current name and enter a new one 6 Press Save 10 5 Personalize Your Profile Profile To edit your profile 1 Tap ...

Page 80: ...Eye icon on your mobile device 2 Tap the Profile icon 3 Select Language Settings 4 Choose language 5 Press Back to go back Account Settings To edit your account settings 1 Tap the Sticker Eye icon on your mobile device 2 Tap the Profile icon 3 Select Account Settings a Enable Disable 2 Factor Authentication b Add phone number c Change account password d Enable Disable Push notifications to your in...

Page 81: ...er needs to be in the Wi Fi range of the Sticker Eye camera 4 The user s mobile phone must be connected to the same 2 4GHz Wi Fi network to which the device is to be connected The same conditions apply to Wi Fi reconfiguration Also to prevent someone from stealing the camera and using it the unpairing can ONLY be done by the Master Account and ONLY if the user is in the same 2 4 GHz WiFi network 1...

Search results

Summary of Contents for Sticker-Eye

Reviews:

Related manuals for Sticker-Eye

Brands by name

Popular brands

eyecloud.ai Sticker-Eye, User Manual

Search results

Summary of Contents for Sticker-Eye

Reviews:

Related manuals for Sticker-Eye

Brands by name

Popular brands